UPDATE 6/11/22: Against my better judgement, I played here again based on an email I got. Well, I did win a measly $347 but it has been 2 weeks and I am no closer to getting paid than I was on day 1.
I submitted my docs several times. I continued emailing them to get a status update and never received one response. I was actually able to speak with Paul Manley, live chat "agent" today and was told my withdrawal was denied. When I asked why, he told me they were missing documents. What documents, I asked.
Get this: He told me I needed to send a picture of me holding my ID and a COPY OF TODAY'S NEWSPAPER. What??? This is not a proof of life situation. He also told me I had to send in a picture of my bitcoin address.
They just keep throwing up barriers to avoid paying out. DO NOT PLAY HERE.
THIS SITE IS A FULL-ON SCAM. WARN YOUR FRIENDS!!!!!
If I am not mistaken, this casino requires bank statements in order to process withdrawals. This is not a standard requirement from other casinos and I will not be sharing my private financial history with any casino. I also read in their T&C that their approval process for a withdrawal is 7-10 days and then their processing time is another 7-10 days plus mailing time.
I have attempted to live chat with them but cannot reach anyone.
They are limited to bank wire, bank check or cash transfer withdrawal methods.
Why play when you won't receive your winnings? All their withdrawal methods have fees attached.
Too many requirements for too little return.
They do not pay
They will not answer your mails
the live chat "agent" just pastes and copies.
They will keep adding requirements (without advising you) so that you never will be able to withdraw.