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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Klagomålssvar av Veronika Fritz

svenska
As you do not need any more assistance, I would like to inform you that I am ... 1 år sedan
I'm sorry but as I have mentioned before, the maximum bet is a standard in th... 1 år sedan
I understand your feelings of disappointment. However, please note that it is... 1 år sedan
Thank you for sending me the screenshots. Unfortunately, I must inform you th... 1 år sedan
I understand your frustration. However, the winnings you are talking about ar... 1 år sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
Please be aware that a casino never requests players to send their passwords ... 1 år sedan
Dear 1Win Casino representative,Thank you very much for your email.Dear Memun... 1 år sedan
Dear 1Win Casino representative,Thank you very much for your email.Dear Asifk... 1 år sedan
Dear fatimaki14,I'm glad to hear that your issue has been resolved successful... 1 år sedan
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