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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Klagomålssvar av Veronika Fritz

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Thank you very much, Davidftoit, for providing all the necessary information.... 13 timmar sedan
I apologize, but without any evidence, we are unable to continue with the inv... 13 timmar sedan
Thank you for your email. When applying for self-exclusion, always state clea... 13 timmar sedan
Please forward me all the communication between you and the casino customer s... 13 timmar sedan
Thank you very much, aabbcc89, for providing all the necessary information. I... 13 timmar sedan
Thank you for your emails.In the screenshots you provided, there is no mentio... 13 timmar sedan
Thank you very much, stoback7, for providing all the necessary information. I... 14 timmar sedan
Thank you very much, vinayindia, for providing all the necessary information.... 14 timmar sedan
Thank you very much, Chrysaps21, for providing all the necessary information.... 14 timmar sedan
Please forward me the email you received from the casino after your account w... 14 timmar sedan
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