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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Klagomålssvar av Veronika Fritz

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Thank you for the update.As you might know, our forum Casino.Guru deals with ... 1 år sedan
Thank you for your response. This complaint will now be closed. Thank you for... 1 år sedan
Thank you very much, Valens50, for providing all the necessary information. I... 1 år sedan
Thank you very much, ribeiromile00, for providing all the necessary informati... 1 år sedan
Please understand that the notification which pops up after your account clos... 1 år sedan
Dear dukanovicmarko02,I'm glad to hear that your issue has been resolved succ... 1 år sedan
I understand your concern. However, the casino can modify the payment methods... 1 år sedan
Dear azusato1262,I'm glad to hear that your issue has been resolved successfu... 1 år sedan
Thank you very much, Pascal107, for providing all the necessary information. ... 1 år sedan
I'm sorry to inform you that we cannot proceed with your case since we have n... 1 år sedan
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