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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

svenska
Dear Rikki,I apologize, but since we haven’t received any response from the c... 2 år sedan
I am glad to hear you received your winnings, Timomen98! Thank you for lettin... 2 år sedan
I am glad to hear you received your winnings, usatrust90! Thank you for letti... 2 år sedan
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 år sedan
I am glad to hear the verification of your account was successful. Thank you ... 2 år sedan
We are rejecting this complaint for the reasons above. I'm very sorry we coul... 2 år sedan
Dear michi97,Unfortunately, as you played down the disputed amount, I am afra... 2 år sedan
The complaint will be now rejected for the reasons mentioned above. The playe... 2 år sedan
Hello omorfia24,Sadly, you are correct. Despite multiple attempts to contact ... 2 år sedan
Hello Mark,Thanks for your reply. Wagering requirements are almost always ass... 2 år sedan
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