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Tomas Bondra

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Bondra

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Dear Idiotiam38,We are extending the timer by 7 days. Please, be aware that i... 14 timmar sedan
Dear jesusatletico17,We are extending the timer by 7 days. Please, be aware t... 14 timmar sedan
Dear Breidie,We are extending the timer by 7 days. Please, be aware that in c... 15 timmar sedan
We’ve rejected this complaint as per the player’s explicit request. We are so... 15 timmar sedan
Dear zzquack06,Have you reached out to the support of the casino and asked fo... 15 timmar sedan
Dear AlexKatsanos, Thank you very much for the update. We will keep this comp... 15 timmar sedan
I apologize, but it will be impossible for us to proceed and ask the casino t... 15 timmar sedan
Thank you very much, lena_6, for providing the necessary information. I will ... 15 timmar sedan
Thanks for your reply.I encourage you to repeat your self-exclusion, making t... 15 timmar sedan
Thank you very much, AK1982888, for providing the necessary information. I wi... 16 timmar sedan
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