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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

svenska
Dear Purnojahakka,I'm glad to hear that your issue has been resolved successf... 1 år sedan
Thanks for the confirmation, MarkalcI'm afraid there's not much I can do for ... 1 år sedan
Thank you for the explanation, kamron.I have to warn you that if it turns out... 1 år sedan
Dear Doreen61,I'm glad to hear that your issue has been resolved successfully... 1 år sedan
Thank you for your message.Since this complaint is a duplicate of the issue a... 1 år sedan
Thank you very much, joanlanderos69, for providing the necessary information.... 1 år sedan
Thank you for your comment and explanation, BARRYBINGER. We currently have hu... 1 år sedan
Dear alessandra80oliveira,I'm glad to hear the casino ended up paying you you... 1 år sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
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