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8 timmar sedanOriginalspråkÖversättning
Not bad, not perfect. I liked betano, but they didn't have enough games from EGT, which are the popular games in Bulgaria
  • epay accepted
  • 1 day verification
  • not all EGT games available.
10 timmar sedanOriginalspråkÖversättning
Insatt, till en början var det för mycket kredit. Sedan löste det sig i spelet. Support inte tillgänglig. Då dras för mycket av per snurr (i mitt fall med 25 snurr på 20 cent saknades plötsligt €12). RTP är därför troligen under noll. Du kanske borde åtgärda alla tekniska fel innan du börjar. Support inte tillgänglig.
Automatiskt översatt:
10 timmar sedanOriginalspråkÖversättning
I played it a few times normally and left it for a few weeks, but I don't know why, but my account was disabled. Is this also related to DAMA or Hollycorn? My account is getting disabled all over the place.
If the casino tell me why, I won't feel bad
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11 timmar sedanOriginalspråkÖversättning
I wanted to leave iWild a good review, but they seem to be the type of casino I originally suspected they might be.

After I first registered several months ago, I attempted to make a withdrawal for $200.

They were initially very difficult when it came to verifying my documents; it took 7 days from my first withdrawal request to when they finally approved my kyc. They would reject my documents every day, once a day, and cancel my withdrawals during this time period. On day 7, the documents were magically accepted even though prior documents I'd sent contained the same info.

Once they officially approved my kyc, it took less than 24 hours to receive my payment (on day 8), so I thought I would give them another chance now that I had been "verified", as that seemed to be the challenging part.

Several months later, I won $450 on a cash back bonus, and the withdrawal was easy and I received it within 24 hours. I started to halfway trust them, so I made more deposits.

Now, this week, I won $1000 (no bonuses) and we're back to having problems again. 4 days ago, I made 2 $500 withdrawal requests, which were ignored and then cancelled. I initiated contact via chat, where I was told the money was coming, but then they cancelled it. I've been told it's coming again today, and it's in the final pending stage, whatever that means. I'm not convinced I'm actually talking to real people who are actually checking anything for me. Nobody responds to emails.

4 days may not seem like a lot of time, but it is extremely stressful when it is impossible to contact anyone, there are no updates to withdrawal status, and withdrawals randomly get cancelled after 48 hours. Like others have said, it seems like they they're allowing them to lapse so you keep playing and lose your money.

The dumb thing is, if they'd sent me my money in a timely manner, they'd probably have a bunch of it back by now already. I'm not even ahead in my winnings; I've deposited more than $1650 since I started playing there, so it's not like I'm asking for much.

If you have too much money and don't care when and if you get paid, this is a good website with nice design and a lot of game choices.

If you have bills to pay and expect to receive your withdrawals in a timely manner, then maybe use the several other gambling websites that don't play games with KYC, answer emails, and send withdrawals within the timeframe that they promise on their website.

The stress and uncertainty of waiting forever for my money makes me feel that this company isn't 100% trustworthy and difficult to recommend.

Edit: I did finally get paid, 5 days after my request.

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  • Nice Website Design
  • Several Good Games
  • Withdrawal Delays
  • Difficult KYC Process
  • No Support
11 timmar sedanOriginalspråkÖversättning
Don't play in this casino or all other casino own by Rabidi N.V as they struggle paying out players..withrawal takes forever..customer service just keep saying the same thing.be patient your withrawal has been processed..I have doubts that I can still get my withdrawals of 900cad
12 timmar sedanOriginalspråkÖversättning
Profil skapad, korrekta personuppgifter ifyllda, ID-foto skickat. Och kontot spärras omedelbart. Utan någon förklaring eller anledning. Och nu vägrar de att radera de personuppgifter som delas av mig. Brottslig verksamhet med att samla in personuppgifter och använda dem för vem vet vad.
Automatiskt översatt:
14 timmar sedanOriginalspråkÖversättning
Hello 🙂
I have been with woo casino for quite a few years & I've always found it to be a very fair casino, it's fair in the winnings as to how much you deposit & the bonuses are great too. It has my favourite games too so I'm happy about that!! The customer service team are always super friendly, kind & helpful!! I like the set up woo casino has as its colourful & fun but not too kiddy-ish. It's not a headache to look at & it's quite easy to look for anything you may need to look for. I think they have pretty good bonuses too, although I haven't picked many bonuses over my time with Woo, the bonuses I have received were generous & I've also browsed through them before & found them to be pretty cool.
I also have a VIP manager, her name is Carly - from the moment she sent me an email to introduce herself too me, she has been very sweet, friendly & generous too. She is also a very lovely person & like a friend too me!! She has taken time out of her work to reply to my emails in a friendly manner & not just casino related, which was very Nice to see. Carly & I have kept that kind of connection ever since. Not only all that but she does a great job & is always prompt, kind & helpful. I like Woo casino for I have mentioned above & I think it's a legit, fun & super decent casino at that!!
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  • Heaps of games plus my favourite games!!
  • Very friendly, polite and helpful customer service team👍💖
  • I don't have anything negative to say about woo casino that's why I've stayed with them for sooo many years.
  • If I think of one I'll come back and let you know.
15 timmar sedanOriginalspråkÖversättning
Today, when withdrawing my winnings, documents were requested again. Within an hour, the entire amount was transferred to my card. The verification process took less than an hour. Those who claim they can't withdraw their money simply live in another failure and do nothing about it. All they can do is cry.
  • The verification process was completed quickly
15 timmar sedanOriginalspråkÖversättning
Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.
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  • high wagering x40 and bonus game or free spins with very low outcome
  • long verification process
  • no care about their VIP customers
Richard Casino
15 timmar sedan
Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team
15 timmar sedanOriginalspråkÖversättning
From my experience, I can share some observations. I've noticed that splitting the withdrawal amount into several parts speeds up the withdrawal process. It's also worth noting that verified accounts have faster withdrawal times, while unverified ones may face delays. Perhaps there is some sense in this. I want to emphasize that it's important to pay attention to such details and use common sense to avoid possible issues. These are just my observations, but as they say, it's better to be safe than sorry. I like the casino, and I haven't encountered any problems.
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  • Splitting withdrawal amounts into several parts speeds up the withdrawal process
  • Verified accounts have faster withdrawal times
  • Unverified accounts may face delays in the withdrawal process
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