HemRichard Casino recension
Richard Casino recension
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  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
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Uttagsgränser
 per månad
30 000 €
 per vecka
10 000 €
 per vecka
4 000 €
Hollycorn N.V.
2023
> 5 000 000 €
  • Curaçao (Curaçao Gaming Control Board)
ÖversiktBonusarAnvändarrecensioner40Förklaring av säkerhetsindexetDiskussion9Betalningsmetoder42
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Richard Casino Recension

I denna recension av Richard Casino har vårt oberoende granskningsteam noggrant analyserat detta casino och dess för- och nackdelar baserat på vår granskningsmetod för casinon. Vårt expertteam har tagit hänsyn till skäligheten i casinots villkor, giltiga licenser, klagomål från spelare, kundsupport, gränser och andra viktiga faktorer för att bedöma om det här casinot är säkert att spela på och seriöst, om spelare riskerar att bli lurade där eller om casinot ligger någonstans däremellan.

Vår beräkning av casinots säkerhetsindex, baserad på de undersökta faktorerna, ger en bild av säkerheten och rättvisan på onlinecasinon. Ett högt säkerhetsindex innebär i allmänhet en högre sannolikhet för en positiv spelupplevelse och smidiga uttag. Richard Casino har ett högt säkerhetsindex - 8.8, vilket innebär att detta casino kan rekommenderas för de flesta spelare när det gäller säkerhet och rättvisa. Fortsätt läsa vår recension av Richard Casino för att ta reda på mer om detta casino och avgöra om det är ett bra val för dig.

Är Richard Casino rättvist och säkert? Förklaring av säkerhetsindexet

För att beräkna ett casinos säkerhetsindex använder vi en komplex formel som tar hänsyn till en mängd information som vi har inhämtat och utvärderat under vår granskning. Formeln innefattar casinots villkor, klagomål från spelare, uppskattade intäkter, svarta listor och mycket annat.

I vår Richard Casino-recension granskade och analyserade vi noggrant villkoren för Richard Casino. Vi har inte upptäckt några regler eller klausuler som verkar orättvisa eller bedrägliga. Det här är ett bra tecken eftersom regler av den här typen skulle kunna utnyttjas för att undvika att betala ut vinster till spelare.

Baserat på våra uppskattningar och insamlad information bedömer vi att Richard Casino är ett medelstort onlinecasino. I förhållande till dess storlek har casinot mottagit klagomål med en väldigt låg total andel omtvistade vinster (eller så har det inte fått några klagomål alls). Vi beaktar casinots storlek och klagomål från spelare i förhållande till varandra, eftersom större casinon tenderar att dra på sig fler klagomål till följd av att de har en större spelarbas.

Vi har inte hittat Richard Casino på några relevanta svarta listor över casinon. När ett casino finns med på en svart lista, som till exempel Casino Gurus svarta lista, kan det tyda på att casinot inte behandlar sina kunder bra. Vi rekommenderar spelare att ta hänsyn till detta när de väljer ett casino att spela på.

Sammantaget, med beaktande av andra bidragande faktorer i vår utvärdering, har Richard Casino fått ett säkerhetsindex på 8.8, vilket klassificeras som högt. Vi anser att det här casinot är ett bra val för spelare som letar efter ett onlinecasino som skapar en rättvis miljö för sina kunder.

Obs! Enligt vår kännedom är Richard Casino associerat med 4 andra onlinecasinon. Eftersom vi är medvetna om kopplingen mellan dessa casinon har vi beaktat attributen hos de relaterade casinona vid beräkningen av säkerhetsindexet för Richard Casino.

Richard Casinos villkor

Varje gång vi granskar ett onlinecasino går vi noggrant igenom casinots villkor och undersöker hur rättvisa de är. I villkoren på många casinon stöter vi på klausuler och regler som vi anser är oskäliga eller uppenbart bedrägliga, eftersom de ger casinot möjlighet att rättfärdiga att man inte betalar ut vinster till spelare i vissa situationer.

Vi hittade inga orättvisa eller bedrägliga klausuler i villkoren för Richard Casino under vår granskning.

Klagomål från spelare relaterade till Richard Casino

Vår metod när vi granskar casinon förlitar sig till stor del på klagomål från spelare eftersom dessa ger oss värdefull information om de problem som spelare upplever och hur casinot väljer att hantera dem. När vi fastställer casinots säkerhetsindex tar vi hänsyn till alla klagomål som inkommit till vårt Center för klagomålslösning, samt klagomål som skickats in via andra webbplatser och kanaler.

Vi har inte hittat några relevanta klagomål som rör detta casino.

Användarfeedback och utvärdering av Richard Casino

Casino Guru förser spelare med en plattform där de kan betygsätta onlinecasinon och dela med sig av sina åsikter och användarupplevelser. Baserat på insamlade data beräknar vi ett övergripande feedbackbetyg som varierar från "Hemskt" till "Utmärkt".

Återkopplingen gällande användarnöjdhet för Richard Casino som delats av 39 användare har resulterat i feedbackbetyget "Mycket bra". Recensionerna som användare har lämnat finns i avsnittet "Användarrecensioner" på den här sidan.

Obs! Det är inte säkert att användarrecensioner alltid speglar ett casinos verkliga kvaliteter eftersom vissa casinon kan försöka skapa falska recensioner för att höja sitt feedbackbetyg, och missnöjda spelare kan lämna negativa recensioner i syfte att skada casinots rykte. Även om vi gör vårt yttersta för att filtrera bort sådana recensioner och fastställa ett opartiskt feedbackbetyg, inkluderar vi inte användarrecensioner i vår beräkning av säkerhetsindexet för att vara på den säkra sidan.

Företagsinformation och licenser för Richard Casino

Richard Casino ägs av Hollycorn N.V. och har uppskattade årliga intäkter som överstiger $5,000,000. Det här etablerar det som ett medelstort onlinecasino inom ramarna för vår kategorisering.

Richard Casino har en spellicens i Curaçao. Deras licens beviljades av Curaçao Gaming Control Board.

Om betalningsmetoder samt gränser för vinster och uttag

Richard Casino accepterar 42 betalningsmetoder. Dessa inkluderar: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Maestro, Neosurf, Boleto Bancario, Bitcoin (BTC), AstroPay, Bank transfer, Santander, Flexepin, Revolut, Volt, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Dogecoin (XDG), MiFinity, Jeton, Coinspaid, Interac, MuchBetter, Tether (USDT), eZeeWallet, Interac e-Transfer, PIX, Loterias Caixa, Banco Safra, Gigadat, Banco Original, Banco Banrisul, PicPay, Banco do Brasil, Caixa, Bradesco, Itaú, Rapid Transfer, Contiant, SticPay.

Vinster och uttag är vanligen reglerade av gränser som fastställs av casinot. I många fall är gränserna tillräckligt höga för att inte påverka de flesta spelare. Med det sagt finns det dock casinon som tillämpar vinst- eller uttagsbegränsningar som kan vara ganska restriktiva. Det är därför vi alltid undersöker dessa aspekter i våra casinogranskningar. I tabellen nedan visas information om casinots vinst- och uttagsgränser.

Uttagsgränser Vinstgränser
4 000 EUR per dag Ingen vinstgräns
10 000 EUR per vecka
30 000 EUR per månad
4 000 USD per dag
4 000 CAD per dag
4 000 AUD per dag
4 000 NZD per dag
Obs! Det är inte säkert att alla betalningsmetoder som finns tillgängliga för spelare är tillgängliga för både insättningar och uttag. Det kan dessutom vara så att vissa metoder endast är tillgängliga i utvalda länder.

Språk och kundsupportalternativ

Medarbetare i vårt granskningsteam samlar in information om kundsupport och tillgängliga språk på varje onlinecasino under granskningsprocessen. Tabellen nedan innehåller information om tillgängliga språk på Richard Casino.

Språk Webbplats Kundsupport Livechatt
engelska Ja Ja Ja24/7
tyska Ja Ja Ja24/7
finska Ja Ja Ja24/7
franska Ja Ja Ja24/7
norska Ja Ja Ja24/7
arabiska Ja Ja Ja24/7

Medarbetare i vårt casinogranskningsteam kontaktade casinots representanter för att ta reda på hur hjälpsamma, professionella och snabba deras svar är. Eftersom en kundsupport kan hjälpa dig med problem relaterade till registreringsprocessen på Richard Casino, kontoproblem, uttag eller andra problem, är den en viktig parameter för oss. Utifrån de svar vi har fått bedömer vi kundsupporten på Richard Casino som genomsnittlig.

Richard Casino casinospel och spelautomater

Du kan spela följande typer av spel på Richard Casino: Spelautomater, Roulette, Blackjack, Videopoker, Bingo, Baccarat, Jackpottspel, Livespel, Craps och tärningsspel, Keno, Skraplotter, Andra kortspel, Virtuella sporter, Andra spel, Crash-spel, Liveshower.

Titlar från 115 leverantörer av casinospel finns tillgängliga. Detta inkluderar NetEnt, Novomatic, Nolimit City, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Boomerang Studios, Spadegaming, ElCasino (TVBET), Golden Race, Spinthon, Reevo, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, TVBet, Max Win Gaming, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Golden Rock Studios, 4ThePlayer, Tornado Games, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Gamomat, Atmosfera Live, TrueLab Games, Spinza , RAW iGaming, Bang Bang Games, Bad Dingo, SlotMill, Vivo Gaming, Onlyplay, Nucleus Gaming, Leap Gaming, Gamebeat, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Lab, Silverback Gaming, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.

Bonusar och koder som erbjuds av Richard Casino

Onlinecasinon erbjuder incitament i form av bonusar för att uppmuntra både nya och befintliga spelare att registrera ett konto eller fortsätta spela. Bonusar utan insättning och insättningsbonusar är de vanligaste typerna. Medan insättningsbonusar endast delas ut när spelare gör en insättning, delas bonusar utan insättning eller freespins ut till spelare utan några sådana krav. Casinon kan också erbjuda bonuskoder, välkomstbonusar vid registrering och olika lojalitetsprogram.

Just nu finns det 27 bonusar från Richard Casino i vår databas, inklusive:

  • 25 FREESPINS på Elvis Frog in Vegas
  • 120 % upp till 1 000 € och 100 extrasnurr (0,1 €/snurr)
  • 50 % upp till 2 500 €
  • 100 % upp till 500 € och 30 extrasnurr (0,1 €/snurr)
  • 50 % upp till 500 €
  • 40 EXTRASNURR (0,1 €/styck)
  • 45 EXTRASNURR (0,1 €/styck)
  • 50 EXTRASNURR (0,1 €/styck)
  • 55 EXTRASNURR (0,1 €/styck)
  • 60 EXTRASNURR (0,1 €/styck)
  • 65 EXTRASNURR (0,1 €/styck)
  • 70 EXTRASNURR (0,1 €/styck)
  • 75 EXTRASNURR (0,1 €/styck)
  • 80 EXTRASNURR (0,1 €/styck)
  • 85 EXTRASNURR (0,1 €/styck)
  • 90 EXTRASNURR (0,1 €/styck)
  • 95 EXTRASNURR (0,1 €/styck)
  • 100 EXTRASNURR (0,1 €/styck)
  • 110 EXTRASNURR (0,1 €/styck)
  • 120 EXTRASNURR (0,1 €/styck)
  • Upp till 200 EXTRASNURR på Fortune Wheel (0,1 €/styck)
  • 20 EXTRASNURR (0,1 €/styck)
  • 30 EXTRASNURR (0,1 €/styck)
  • 35 EXTRASNURR (0,1 €/styck)
  • 100 % upp till 1 000 € och 100 extrasnurr (0,1 €/snurr)
  • 50 % upp till 1 500 € och 100 extrasnurr (0,1 €/snurr)
  • 50 % upp till 2 500 € och 100 extrasnurr (0,1 €/snurr)

Observera att vissa erbjudanden kanske bara är tillgängliga för spelare från specifika regioner. För att ta reda på mer och se vilka bonusar du kan utnyttja, kan du läsa avsnittet "Bonusar" i denna recension.

Bonusar

Insättningsfri bonus:
Inte tillgänglig
Insättningsbonus:
Inte tillgänglig

Betalningsmetoder

Betalningsmetoder
Visa alla (42)
  • Neteller
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  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Maestro
  • Neosurf
Uttagsgränser
 per månad
30 000 €
 per vecka
10 000 €
 per vecka
4 000 €

Spel
Visa alla

Spelautomater
Blackjack
Roulette
Videopoker
Bingo
Ingen betting
Baccarat
Jackpottspel
Livespel
Ingen poker
Craps och tärningsspel
Keno
Skraplotter
Ingen betting på e-sport
Crash-spel

Språk

Webbplats på engelska
Alla språk (6)
Kundtjänst på engelska
Alla språk (6)
Livechatt på engelska
Alla språk (6)

Spelleverantörer
Visa alla (115)

  • NetEnt
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  • Nolimit City
  • TaDa Gaming
  • Play'n GO
  • Evolution Gaming
  • Pragmatic Play
  • Quickspin
CASINO-SKÄRMBILDER
richard_casino_homepage_desktop
richard_casino_game_gallery_desktop
richard_casino_promotions_desktop
richard_casino_homepage_mobile
richard_casino_game_gallery_mobile
richard_casino_promotions_mobile

Fördelar

  • Bra månatliga uttagsgränser
  • Insättning, spel och uttag med bitcoin
  • Livechatt tillgänglig 24/7
  • Enormt utbud av spelleverantörer
  • Brett utbud av valutor

Nackdelar

  • Många begränsade länder
  • Alla betalningsmetoder är inte tillgängliga för alla länder

Intressanta fakta

  • Litet internationellt kasino
  • Livechattsupport använder funktionen för automatisk översättning för vissa språk
  • Insättningar måste satsas 3x innan ett uttag begärs
Författare och garant: Ayberk Ayan Senast uppdaterat: 2024-08-05 Är det något som är fel eller saknas? Meddela mig
Casinobonusar

Bonusar på Richard Casino

Bläddra bland alla bonusar som Richard Casino erbjuder, inklusive deras insättningsfria bonusar och välkomstbonusar vid första insättningen.

Casino Guru

Vi vill att spelare ska förstå spelande.

Användarrecensioner (40)

Användarrecensioner av Richard Casino

Här kan du dela med dig av dina erfarenheter av Richard Casino. Läs vad andra spelare har skrivit om det eller skriv din egen recension och berätta för alla om casinots för- och nackdelar baserat på dina personliga upplevelser.

Användarfeedback:
Mycket bra

Betygsatt av 40 användare

Mycket positivPositivNeutralNegativMycket negativ

Har du spelat på det här casinot?

Skriv en recension

Casino Guru

Vi vill att spelare ska förstå spelande.

• 1 vecka sedan
Richard Casino? Oh man, this place has got it all. Been playing here for a few months now, and I can’t get enough of it. The games? Toptier. Whether you're into slots or trying to get lucky at the tables, there’s seriously no shortage of options. And trust me, I’ve tried almost all of em.
One thing that really stands out is how fast the cashouts are. I’ve had a couple now, and each time, Ive been blown away by how quick they are – like, blink and it’s done. No long waiting around like with some other casinos that make you pull your hair out.
Customer service. These folks are on it. I had a tiny issue with my bonus once (I swear, I forgot to verify my phone number and email – classic move), and they sorted me out in no time. You don’t get that everywhere, trust me.
The vibe here is just... right. The site is easy to use, everything runs smooth, and it feels like they actually care about giving you a good time. I’ve played a lot of online casinos, but Richard Casino just feels like home.
  • Friendly support
  • Fast withdrawals
  • Cool bonus features
Richard Casino
Dear Mike_Fisher,

Thank you for your feedback!

We are absolutely happy to hear that Richard Casino feels like home to you - that’s exactly the vibe we aim to create for all our players.

It’s awesome to know you’ve been enjoying our top-tier selection of games and that both our quick cashouts and responsive customer service have stood out to you. We know how important it is to get things sorted fast, and it’s great to hear we’ve delivered for you!

We are so glad to have you as part of the Richard Casino family, and we can’t wait to keep bringing you even more fun and excitement.

Kind Regards,
Richard Casino Team
• 4 veckor sedan
I didn't immediately understand what I did wrong when using the bonus, but everything was explained to me politely and easily, I understood everything, thank you very much, good service. If I had immediately asked for help in the chat, there would have been no problems at all, great
  • friendly support
Richard Casino
Dear Lincoln11991,

We sincerely appreciate you taking the time to share your feedback with us!

Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.

Kind Regards,
Richard Casino Team
• 2 månader sedan
Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.
  • Fast withdrawal
  • quick verification
  • Very Polite and Friendly service
  • Service is knowledgeable and fast
  • Great Platform overall
  • Very simple layout and great Game
  • Good Bonuses
  • Good well balanced RTP on Games
  • There is Nothing and I mean Nothing Negative about this Richard's Casino
Richard Casino
Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.


In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team
• 5 månader sedan
I made a deposit almost 2 weeks ago and it has not reached my account. I was told by their customer service team that this can sometimes happen and to wait 3-5 days for the funds to be returned to my account.

After 5 days, the funds still have not reached either account and I’ve been told to be patient and wait. They advised that they reached out to my bank and confirmed with my bank that they have not.

They refuse to answer my questions around how long this will take to resolve and how precedent cases have been resolved in the past.

Recently I was told to stop asking for updates which I think is completely rude especially when they’ve been avoiding my questions and have told me bold faced lies.

Almost two weeks later and they are making me feel like this is my fault and still continue to ask me to be patient. I’m sure if they were missing $300 for almost 2 weeks, they definitely wouldn’t be patient.

It’s sad that it has come down to this but their customer service is shit, rude and condescending. They literally asked me not to speak to my bank and they would sort this out but haven’t done anything on their end. I’ve also asked for proof that they have actioned ANYTHING on their end and they continue to dodge this.

As a VIP, you’re treated like an idiot. Other options out there that are better than this casino.
  • Bad customer service
  • Poor experience
  • Payment processing
  • Rude
  • Liars
Richard Casino
Dear b5v84xby4r,

Thank you for your review.

Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding the deposit issue. We understand how frustrating this situation must be for you, and we deeply regret for what this may have caused.

We also apologize for the delay in our response. Please rest assured that we have been working diligently to resolve this matter. Unfortunately, it is a complex issue that requires more time and attention to ensure it is handled correctly.

Moreover, we deeply regret that your experience with our customer service has been unsatisfactory and that you have found our team to be rude and unhelpful. Our intention was never to prevent you from contacting your bank, but to ensure that we could resolve the matter internally as efficiently as possible. We apologize if this was not communicated effectively.

Our team is committed to finding a resolution as soon as possible. We value your business and your patience during this time.

Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Best regards,
Richard Casino team
• 7 månader sedan
Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.
  • high wagering x40 and bonus game or free spins with very low outcome
  • long verification process
  • no care about their VIP customers
Richard Casino
Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team
• 8 månader sedan
the site runs very well, is top tier, and all the best providers and games
closely well-managed site..
fast payout
the one-time thing is probably true who knows...when the RTP¨ drop ist steep.
i provoke them ( on the surface i fit the profile) and i can't emphasize enough they will try to question YOU and reject your documents to verify your ID...lie here and there about documents being cropped or something along those lines but in the end...they are a legit business under licensed and they value that.
customer service is experienced, can be good but also very toxic as they try to induce tilt or mistake from you..
responsible gaming tool which is a very good 1 , deposit limits, lost limit ect
  • responsible gaming tool
  • run smooth
  • games and provider top tier
  • well managed
  • verification process can be something else
  • customer service can lie and purposely try to be toxic
Richard Casino
Dear thedonpitt,

Thank you for the feedback!

We're pleased to hear that you appreciate the quality of our site, including its performance, game selection, and efficient payout process. Ensuring a seamless and enjoyable experience for our players is one of our top priorities.

Regarding your concerns about fluctuations in RTP, please rest assured that we maintain fairness and transparency in all our games. We continuously monitor and adjust our systems to provide the best possible gaming experience for our players.

Moreover, we apologize for any inconvenience you may have experienced during the verification process. While we take stringent measures to verify player identities in compliance with regulatory requirements, we understand that this process can sometimes be frustrating. We assure you that our intention is always to ensure the security and integrity of our platform.

As for the feedback regarding our customer service, it is invaluable to us. We strive to provide courteous and helpful assistance to all our players. We will take your comments into consideration to further improve the quality of our support services.

We hope to continue serving you with excellence in the future.

Sincerely,
Richard Casino team
• 9 månader sedan
Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.

  • Service client
  • Cash back bonus VIP Program
  • Alot of games
  • Christmas gift for VIP players
  • RTP not interesting
Richard Casino
Dear veronika8484,

We appreciate your feedback.

We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.

We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!

In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.

Thank you once again for bringing your concerns to our attention.

Sincerely,
Richard Casino team
• 9 månader sedan
They are dishonest in their troubleshooting to always reflect that the customer is in the wrong, and 8 know that is a fine line as you are partaking in gambling

Just a greedy entity with no morals

I cleared over 60 levels of their loyalty program when asked where my bonuses are they say I "switched them off" which never happened as I've never even SEEN the button they speak of where you turn your loyalty program bonuses on and off? Why would anyone do that? There's no benefit to it ...

So basically, will pay but largely 8 find this particular casino to be 1/10
  • Dishonest
  • No support
  • Bonus "functionality" attached to its rewards program
  • 3-5 days withdrawal despite what they say
  • Never felt they delivered
  • Misleading product
Richard Casino
Dear florenceruingamoana,

Thank you for the review!

We're deeply sorry to hear about your recent experience and the frustration it has caused you. It's certainly not the level of service we strive to provide, and we appreciate you bringing this matter to our attention.

We regret any misunderstanding or miscommunication that may have occurred during your interaction with our support team. Rest assured, we take your feedback seriously and will investigate this issue thoroughly to prevent similar occurrences in the future.

Regarding the issue with the bonus from our Loyalty program, we want to bring to your attention, that you received and successfully played the most bonuses from it. This information is free to check in your Profile -> Promo -> Bonus history tab.

Nevertheless, you indeed missed part of the bonuses due to the disabled "Use bonuses" option. This option refers to any bonuses in our casino, not only the bonuses from the Loyalty program, and is located in the Deposit tab. Thus, you might have turned it off from time to time while making deposits to our site, which also might have been done by mistake.

However, due to technical reasons, bonuses from the Loyalty program cannot be added automatically in case the "Use bonuses" option is disabled.

Your feedback is invaluable to us, as it helps us improve and better serve our customers. We genuinely apologize for falling short of your expectations and for any inconvenience caused.

Your understanding is much appreciated.

Sincerely,
Richard Casino team
• 11 månader sedan
At first glance, it may seem that Richard Casino is the same casino as most on the Internet, but this is far from the case. I have been playing at this casino for a month now and I can give a fairly accurate review of this site. I hope it will be useful to people who are looking for a casino to play.
This site has a very good and professional support service. I don't have to wait for an answer for 10 minutes to solve the problem. I get a reply very quickly and they are always helpful. Always happy to chat. Definitely professionals.
Also, this site has unique bonuses. I have seen free spins and cashback bonuses on many sites, but I have not seen the Wheel of Fortune bonus anywhere. This is an extremely cool experience if you are already tired of other bonuses. There is even a chance to win a secret physical gift from the wheel of fortune and I wonder what that might be.
I also like the technical stability of the site. I always get bonuses on my deposits, all my bets are settled quickly, the site is always up and never crashes or loads slowly. This is very important to me when choosing a casino to play.
I did not notice any serious shortcomings of this site. What could be improved is the list of countries from which it is allowed to play in this casino. After all, the list of countries in which it is forbidden to play in this casino is quite long. On the other hand, this casino is fair, but hopefully players from most countries will have the opportunity to try this high-level service and enjoy playing on this site.
I recommend you try it, you won't regret it.
  • Professional support service
  • Unique bonuses
  • Technically stable site
  • A large list of countries prohibited for the game
Richard Casino
Dear Max_Debil,

We appreciate your detailed review of Richard Casino! We're thrilled you find our customer support prompt and professional. The unique Wheel of Fortune bonus and technical stability of our site aim to enhance your gaming experience.

Regarding the list of countries, we appreciate your feedback. We are continually working to expand our services while ensuring compliance with regulatory requirements.

Thanks for recommending Richard Casino, and we look forward to providing more enjoyable experiences.

Best regards,
Richard Casino
• 11 månader sedan
If you have been looking for a gambling site for a long time, if you are tired of coming across dishonest and deceptive sites and you want to find an honest and reliable site to play, then I understand you. I was in the same situation and I am very glad that I came across Richard Casino. I highlighted four main advantages of this casino that are important to me among other sites. The first is bonuses. There are a lot of bonuses in this casino and they are all very generous. For example, every Tuesday I get 100 free spins for every deposit I make. The second advantage is the number of games. I'm never bored because I've already tried so many games to play and I really like them. The third advantage is fair chances to win. In the last week I have already won the jackpots 3 times and received my winnings fairly. The fourth advantage is very simple verification. I was able to withdraw my funds just by uploading the ID, it's cool and doesn't take much time.
The only drawback I noticed is not instant withdrawals. On average, I wait 10 hours until I receive my funds. It's not much, but if you're willing to sacrifice it to get an honest and generous casino, then it's fine for you. This is a good site for daily play.
  • Generous bonus system
  • A large number of providers and games
  • Fair chances of winning
  • Easy verification
  • Not instant withdrawals
Richard Casino
Dear Hailey,

Thanks for sharing your great experience with Richard Casino! We're thrilled to know you appreciate our generous bonuses, diverse game selection, and fair winning chances, including your recent jackpot wins.

We're glad the verification process was straightforward for you. Regarding withdrawal times, we're working on efficiency while ensuring reliability.

Thanks for choosing Richard Casino for your daily play. If you have more suggestions or questions, feel free to reach out to our support team.

Best regards,
Richard Casino
• 11 månader sedan
I had been playing at my old casino for a few years and was fed up with the disloyal attitude of the customer service towards regular players, so I decided to find a new casino to play at. Fortunately, I came across Richard Casino. I really liked this site. It is very simple, the navigation was clear to me at first glance. It is also interesting that I got my first jackpot of 5000 euros (although I played in NOK, but that is not the main thing) and withdrew my funds without problems after verification. Very cool, I am satisfied with the number of games and the number of bonuses. Also, I like the VIP managers in this casino who give me activity bonuses even when I'm temporarily out of money. This site is worth your attention!
  • friendly support service
  • many bonuses
  • fair games
  • easy navigation
  • not tested by time
Richard Casino
Dear StaceyGray,

Appreciate your positive feedback on Richard Casino! We're thrilled you found the site user-friendly, and congrats on the 5000 euro jackpot! We aim for a smooth withdrawal process and are pleased it met your expectations.

We're glad you enjoy the variety of games and bonuses. Our VIP managers are here to ensure you have a great experience.

Thanks for choosing Richard Casino, and we look forward to providing continued excellence in your gaming journey. Feel free to reach out if you have any questions.

Best regards,
Richard Casino
• 11 månader sedan
It's a good casino and definitely worth your attention, but I have mixed feelings right now. Now I will explain why.
I played at this casino every day during December and I was completely satisfied with everything. I received a lot of bonuses, won jackpots several times and quickly withdrew my funds in an hour. However, in January, my favorite bonus - the Wheel of Fortune - disappeared from the site. I don't understand why this happened. This was very convenient, because I received a bonus on almost every deposit thanks to the wheel of fortune scroll. Now since January I have not been able to get spins on the wheel of fortune and it makes me sad. Hopefully they will bring this bonus back to their site soon.
However, this casino also has a cool loyalty program, so I get a lot of bonuses for replacing Wheel of Fortune, but it's not what I'm used to.
  • many bonuses
  • fast withdrawals
  • friendly support service
  • bonuses disappear
  • experiments with removing bonuses may fail
Richard Casino
Dear Mia_Mia,

Thank you for your feedback and dedication to our casino. We're glad you enjoyed bonuses, won jackpots, and experienced swift withdrawals.

We apologize for the temporary absence of the Wheel of Fortune bonus and appreciate your patience as we work to enhance our features. We value your loyalty and strive to make your experience rewarding.

Your understanding means a lot. If you have more concerns or suggestions, feel free to reach out. Thanks for your loyalty, and we look forward to providing more positive experiences.

Best regards,
Richard Casino
• 1 år sedan
I love this slot site. I like the way it keeps u entertained and it doesn't get boring cause it has many different games and the winnings are goood! I can highlight the friendly support team, good winnings, fast payouts, and cool design, so it's hard to get bored here.
  • cool design
  • fast payouts
  • good winnings
  • support team is very friendly
Richard Casino
Dear NataliFobek1998,
Thank you for sharing your opinion.
Hope you continue to enjoy playing our casino.
Have a wonderful time spinning
Best regards,
Richard Casino
• 1 år sedan
Wery good play and I love this casino. The graphics are out of this world, so much fun to play , chat and the payouts are good. It is very relaxing.
  • graphics
  • good payouts
Richard Casino
Dear Nicole77651,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino
• 1 år sedan
Deposited for about 4 days now and the money is yet to reflect. Funniest part is they keep telling me to wait that they are working on it- so not good chat. Please is this how casinos work.
  • Nothing
  • Everything
Richard Casino
Greetings, chriswinerchris!
We cannot even describe how sorry we are to receive such feedback. We put every effort to create something that will be equally loved by each player.

However, sometimes there are difficulties that we cannot influence. Nevertheless, we do our best to solve each problem on an individual basis.
Please contact our friendly support team and I am sure they will do their best to help you.

Best regards,
Richard Casino
• 1 år sedan
It's a pretty good casino. This is where you can have a good time looking at the high-quality drawn slots. An inherent advantage of this site is also a very high-quality and friendly support service. Many people have already mentioned this, but no words are spared for such a team, so I'll also share my opinion. They are just great. Especially the agent Vincent with his Star Wars greeting. It impressed me because I have been a fan of this saga since childhood.
  • a lot of fun
  • high-quality drawn slots
  • friendly support service
Richard Casino
Dear HarrelRoseOlhrein,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino
• 1 år sedan
När det kommer till utbetalningar har jag aldrig upplevt ett snabbare casino. Verifierad på cirka 30 minuter, utbetalning av Euo 4000,00 inom 5 minuter. Spelutbudet är också bra. Det enda är uttagsgränsen, som kan vara högre.
  • fart
  • Utmärkt kundservice
Richard Casino
Warm greetings, burtscher.wolfgang!

Thank you for sharing your opinion and your kind words.

Best regards,
Richard Casino
• 1 år sedan
A cool place to spend time. I chose this casino because I saw that I could get 20 free spins. So I registered, got them and even won. I withdrew 100 bucks. It's the easiest money I've ever made in my life. Moreover, the speed of withdrawal was a pleasant surprise. Another advantage is that the development team is working on this site, and I haven't noticed a single technical error during my use.
  • cool sign up bonus
  • fast cashout
  • everything is fine on the technical side
  • I didn't notice
Richard Casino
Dear, Olaf_Clitz777!

We humbly thank you for your kind words. Have fun and happy spinning!

Best regards,
Richard Casino
• 1 år sedan
Jag tycker inte att det är ett bra casino att spela på slots.
Jag gjorde två insättningar med deras respektive insättningsbonusar och det jag såg var att mina pengar försvann snabbt utan känslor utan den RTP som jag hittar på andra casinon.
Jag rekommenderar inte detta casino till spelautomatälskare, de kan bli ganska avskräckta av slotsens RTP
  • Bra design
  • Omedelbara insättningar
  • Inget mer att säga
  • RTP för slots mycket lägre jämfört med andra kasinon
Richard Casino
Dear Mco00,
We sincerely apologize for the frustration and disappointment you experienced while playing our slots.
We understand how disheartening it can be to lose. Please rest assured that our team continuously works to provide a fair experience and an authentic casino atmosphere.

It's important to remember that gambling always carries an element of risk. We encourage responsible playing and remind players that a random number generator determines outcomes to maintain a fair and unbiased environment for everyone.
We hope your future playing will bring you nothing but joy! Good luck!
Best regards,
Richard Casino
• 1 år sedan
Jag gör min 7:e insättning här nu - jag har aldrig vunnit något här. Vilket i och för sig kanske inte är så illa med "bara" 7 insättningar, men på den här sidan går mitt saldo upp utan ens ett ryck. Bonusfunktioner är en ouppnåelig dröm. Jag vet inte vad som är fel här, men något är fruktansvärt fel här... mitt rekord var 5 minuter att tömma balansen. Jag har aldrig känt mig så generad på ett kasino. Livesupport + VIP-hanterare verkar vara bots eller åtminstone svara bot-assisterat.

Uppdatering: 12 insättningar nu - saldot har ALDRIG flyttat upp mycket. Bedrägeri..
  • design
  • Massor av spel och spelleverantörer
  • Enligt min mening är det en bluff
Richard Casino
Dear Mrerg89,
We want to assure you that our games are designed with fairness in mind, and we do not program them to make players win or lose according to any particular outcome. Our goal is to create a balanced and enjoyable gaming experience for everyone.

We understand that streaks of losses can be incredibly frustrating and disheartening.
Every player encounters rough patches from time to time. It's important to keep in mind that these moments do not define your overall gaming experience. They are just part of the journey and can make your eventual victories all the more satisfying.
Take a break if you need one, come back when you're ready, and know that brighter moments are ahead.

As for our support team, I want to assure you that we have a team consisting exclusively of real people. You can be sure of this just by contacting us ;)

Warm regards,
Richard Casino
• 1 år sedan
Så jag kan inte förstå alla dessa fantastiska recensioner. Du vill sätta in OMEDELBART men pengarna krediteras inte OMEDELBART. Varför erbjuder jag då något sådant? Supporten är trevlig, men inget mer. Man får egentligen ingen hjälp av dem.

Så tyvärr är detta casino inte mitt fall. RTP är en katastrof, spelen hänger och du måste vänta för evigt på din insättning
  • Fin sidlayout
  • Trevligt stöd
  • Insättningar är inte tillgängliga omedelbart
  • RTP är dåliga
  • Spel hänger
Richard Casino
Dear Sandor,
We're so frustrated to see you are of such an opinion. However, the slots just give random combinations. Thus, the winnings can be different. Remember Winston Churchill's words: 'Success consists of going from failure to failure without loss of enthusiasm'.
We wish you lots of luck to play and win!

Also, please note we're open to suggestions.
If there is anything we can do for you, just let us know via LiveChat or email support@richardcasino.com
Best regards,
RichardCasino
• 1 år sedan
I have been playing in this casino for 2 months now. And I am very pleased with the gaming experience that this casino gives me. A large selection of providers and colorful games is very pleasing. I was also pleasantly surprised by the monthly withdrawal limits and a wide variety of currencies, including this casino supports deposits via cryptocurrency. I haven't found any negative aspects yet, but I'll let you know if there are any.
  • A large selection of providers and colorful games
  • monthly withdrawal limits
  • wide variety of currencies, including deposits via cryptocurrency
  • I haven't found any negative aspects yet
Richard Casino
Dear BrianHay777,

Thank you very much for your valuable feedback.

We're glad you found our selection of games and providers appealing. Our primary focus is to offer you the ultimate gaming experience.

If you have any questions or need assistance, feel free to contact our friendly customer support team.

Best regards,
RichardCasino
• 1 år sedan
Inga problem på denna sida, jag gjorde insättningen, spelade, tjänade och tog ut utan några problem eller byråkrati!
  • bästa leverantörerna
  • snabb ritning
  • Jag har inte hittat hittills
  • om det dyker upp så lägger jag det här
Richard Casino
Dear leandrog532,

Your feedback is important to us, and we thank you for it.

We're delighted that you had luck at our casino. We hope the good luck keeps coming your way. It is our honor to have you as one of our customers, and it is a pleasure to have your support.

Our support service is ready to assist you. If you have any questions, don't hesitate to get in touch.

Warm regards,
RichardCasino
• 1 år sedan
I have been playing here for a long time, and I continue to play here. There are slots and live games where you can feel the atmosphere of a real casino. The main thing is not to break the rules of the game, and then you can quickly withdraw absolutely any amount to your account.
• 1 år sedan
I absolutely love this casino. A lot of variety including good bonuses, colorful games and big jackpots! I would also like to mention a very friendly support team that resolves any issues quickly and efficiently.
  • good winnings
  • a huge selection of games
  • friendly support team
  • easy to make cashout
Richard Casino
Dear Jay_Claremont777,

Your feedback is important to us, and we thank you for it.

It's lovely to know that you liked the choice of games and bonuses at our casino. Ensuring you have the best gaming experience is what matters most to us.

Kind regards,
RichardCasino
• 1 år sedan
Igår, den 14 augusti 2023, blev jag medveten om Richards Casino på casinoguru
Jag tänkte anmäla mig.


92 € insatt via kontantkod,
uppladdade dokument
Cirka 1 timme senare verifierades profilen

och det smällde.

Jag kunde ansöka om 950 € i morse den 15 augusti 2023 kl. 02.00

10:24 Pengar överfördes och finns omedelbart på mitt myfinity-konto.

MEGA Snabb👍👍⭐⭐⭐⭐⭐
  • Mycket trevlig och snabb support
  • Ingenting ännu
Richard Casino
Dear quartasalvatore748,

We're glad you took the time to share your feedback with us.

We're happy that luck was on your side at our casino. May it stay with you in all your endeavors. Providing you with the best possible gaming experience is our top priority. We hope to see you at our casino again and again.

Best regards,
RichardCasino
• 1 år sedan
As for me, Richard Casino sets the bar high for online gambling platforms. With its extensive game selection, enticing bonuses, robust security measures, and top-tier customer support, it provides an unparalleled gaming experience. Whether you're a seasoned player or new to online casinos, Richard Casino is an excellent choice for those seeking excitement, reliability, and rewards. I absolutely recommend this casino!
Richard Casino
Dear elenasier,

We are delighted to hear that you had a positive experience while engaging with our online casino. At Richard Casino, we strive to provide our players with the best possible gaming experience, and your feedback validates our efforts. It is through valuable feedback like yours that we can continue to enhance and improve our services.

We look forward to serving you and providing you with exceptional gaming experiences in the future.

Wishing you continued fun and success in all your endeavours.

Warm regards,
Richard Casino
• 1 år sedan
It's my favourite one, there are so many games and bonuses, even without a deposit, also the withdrawal process was fast and simple. Customer support helped me to activate my sign-in bonus. Even though I made a deposit, and bonus wasn't credited to my account, support helped me with this problem and credited bonus for me. Everything was okay, so have nothing bad to tell about this casino.
Richard Casino
Dear fraindmeiher55,

Thank you for your feedback!

Customer satisfaction is our top priority, and your feedback is a guiding light in our quest to provide exceptional experiences.
We are grateful for your trust in our casino. Should you have any further comments, questions, or suggestions, please do not hesitate to reach out to us. We are here to listen and ensure that your voice is heard.

Best regards,
RichardCasino
• 1 år sedan
My acquaintance with Richard casino happened not a long time ago, and I have something to say. The first thing that catches your eye is a cool design in green tones and pixel graphics. Payment methods are offered in a wide variety. Also, there are great game selections, bonuses, and customer service. This casino truly is a tier above the rest.
Richard Casino
Dear daniellalaw,

Thank you for taking the time to write a positive review about our casino!

It is really important that you like the wide variety of payment providers we offer and our website as well.

Thank you for your kind words about the bonuses and customer support team. We value every player, and we are working to provide you with the best experience in our casino and improve our services.

Let luck and fortune always be on your side!

Warmest regards,
RichardCasino
• 1 år sedan
Ett väldigt trevligt casino med ett stort utbud av slots. Sajten laddas snabbt och felfritt. Verifiering är lätt och utbetalningar är mycket snabba.
Sätt in 40 euro och betalade ut 400 euro (tyvärr kan man bara ta ut 10X) väldigt snabbt.
Absolut att rekommendera.
Mehmet

  • Snabb utbetalning
  • Mycket hög RTP!
  • många spelleverantörer
  • Bra stöd
Richard Casino
Dear Suluboya,

Thank you so much for taking the time to write us such a positive review!

We are glad you had an enjoyable experience at our casino. It is great to hear that you like our website and our promotions.

It is incredibly pleasing to hear that you have rated our casino so highly. Please accept our gratitude in this respect, and we look forward to seeing you again and again at our casino.

Providing the best experience for you is our top priority. Wishing you luck and fortune always!

Warmest regards,
RichardCasino
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Säkerhetsindex:Högt8.8/10
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