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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

svenska
Thank you very much, MadarsK, for providing the necessary information. I will... 1 år sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
Dear Sergio,While 5x wagering is quite high, we generally accept it. This typ... 1 år sedan
Thank you very much Benoitcvlr for providing all the necessary information. I... 1 år sedan
Hello Tusuttura,Please understand that even if you’ve been informed falsely r... 1 år sedan
Hello all,thanks for your comments, ginhamilton81. If you played down your ba... 1 år sedan
Thanks, lindsaygander, for the detailed explanation.Under these circumstances... 1 år sedan
Dear leonardolaquale,I apologize for the delay,According to the game log we r... 1 år sedan
Dear tyraxx,I have tried to contact the casino repeatedly but had no success.... 1 år sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
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