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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

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I am sorry you feel this way. We recommend you stop playing games where you e... 1 vecka sedan
Thank you very much, mistakathir620, for providing the necessary information.... 1 vecka sedan
Dear Sarak35,Unfortunately, I would like to inform you that since this casino... 1 vecka sedan
Thanks for your reply.In its reply, the casino suggests your account will be ... 1 vecka sedan
Message from the player: Indeed, I have already cancelled all the data I gave... 1 vecka sedan
Thank you very much, NaimaSadaqat, for providing the necessary information. I... 1 vecka sedan
Dear andrea39zandrea,We're glad to hear that your issue has been resolved. We... 1 vecka sedan
We respect your decision to not proceed.Without evidence, the complaint will ... 1 vecka sedan
Dear Nico12399,We are extending the timer by 7 days. Please, be aware that in... 1 vecka sedan
We’ve rejected this complaint as per the player’s explicit request. We are so... 1 vecka sedan
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