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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Klagomålssvar av Michal Vicente

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Thank you, Vulkan Vegas Casino for the update. The player couldn't provide pr... 4 månader sedan
Dear erickpowcam93, I have to inform you that we think the casino has proceed... 5 månader sedan
Thank you, VamsiSingamsetti, for providing the bank statement. As far as I ca... 5 månader sedan
Unfortunately, the player has not responded to our messages and questions. Co... 5 månader sedan
Dear michi97, Our communication with the casino team has finished. Unfortunat... 5 månader sedan
Dear alpsko,I'm glad to hear that your issue has been resolved successfully. ... 5 månader sedan
Due to the reasons mentioned in my last message and the messages above, this ... 5 månader sedan
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 5 månader sedan
Thank you, GrandWin Casino for the explanation. I believe that the self-exclu... 5 månader sedan
Dear paulmcewan05,I'm glad to hear that your issue has been resolved successf... 5 månader sedan
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