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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Klagomålssvar av Veronika Lash

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Dear noname98,I'm glad to hear that your issue has been resolved successfully... 1 år sedan
Dear HGG95,I'm glad to hear that your issue has been resolved successfully. I... 1 år sedan
Thank you very much, pyaephyoaung5384, for providing all the necessary inform... 1 år sedan
Dear shaky1972 and Vulkan Vegas Casino representative,Following a comprehensi... 1 år sedan
Dear mackgino8,I'm glad to hear that your issue has been resolved successfull... 1 år sedan
Dear emmanuelmoreno221,We are extending the timer by 7 days. Please, be aware... 1 år sedan
Thank you very much, nikowein1980, for providing all the necessary informatio... 1 år sedan
Dear bebediogo,Unfortunately, I would like to inform you that since this casi... 1 år sedan
We’ve rejected this complaint as per the player’s explicit request. We are so... 1 år sedan
Thank you very much, thomash95, for providing all the necessary information. ... 1 år sedan
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