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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

svenska
Hello Gucio0101,It seems that this issue was resolved, but without confirmati... 2 år sedan
Dear sunnykuk81, Again, I am sorry for the entire situation. We will now clos... 2 år sedan
Hello simodiether,We will respect your decision to close the complaint.Please... 2 år sedan
Thanks for the update, E.Beccard.I am glad you were able to verify your accou... 2 år sedan
Dear NORGETROLL, I tried to contact the casino repeatedly but haven't receive... 2 år sedan
Hello all,Unfortunately, we’re forced to close this case because the player h... 2 år sedan
Hello Zmistman,your personal information was associated with an email similar... 2 år sedan
Hello Trustworth,Unfortunately, the casino stopped reacting to our questions,... 2 år sedan
Hello Dmr1,Unfortunately, the casino stopped reacting to our questions, we ca... 2 år sedan
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 år sedan
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