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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

svenska
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 år sedan
Dear Ajay9289,We are extending the timer by 7 days. Please, be aware that in ... 1 år sedan
Dear endorfinen,I'm glad to hear that your issue has been resolved successful... 1 år sedan
Dear rolika,I'm glad to hear that your issue has been resolved successfully. ... 1 år sedan
Dear Amyzx,I'm glad to hear that your issue has been resolved successfully. I... 1 år sedan
Dear josephceline87,I'm glad to hear that your issue has been resolved succes... 1 år sedan
Dear kruegertobias7,I'm glad to hear that your deposit was credited to your c... 1 år sedan
Considering the situation was a misunderstanding we'll proceed to close the c... 1 år sedan
Thanks for your comment.To your hypothetical example, alleging casino would l... 1 år sedan
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