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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

svenska
Dear andrewlukanets,We are extending the timer by 7 days. Please, be aware th... 19 timmar sedan
Dear andrewlukanets,We are extending the timer by 7 days. Please, be aware th... 19 timmar sedan
Dear juancpb,Could you please share supporting evidence regarding the frequen... 19 timmar sedan
please check our Fair Gambling Codex for Players https://casino.guru/fair-gam... 19 timmar sedan
This complaint will be closed since it's a duplicate of a complaint that's al... 19 timmar sedan
Dear Felicefg,Do I understand correctly you deposited via Revolut to the casi... 19 timmar sedan
Dear ayushkhare365,Do you have access to your player's account?Is it possible... 20 timmar sedan
Dear andre20062110,Thank you very much for submitting your complaint. I’m sor... 20 timmar sedan
Dear hanzlaus,We are extending the timer by 7 days. Please, be aware that in ... 21 timmar sedan
Thank you very much, noamenbachar, for providing the necessary information. I... 21 timmar sedan
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