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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

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Dear Munky,Do you have similar confirmations from your bank app for the depos... 10 timmar sedan
Dear Johnytsouk,Were your further attempts to receive your funds successful? ... 10 timmar sedan
Dear fanigomezgranada,Thank you very much for submitting your complaint. We a... 11 timmar sedan
Dear manolis777,Thank you very much for submitting your complaint. I’m sorry ... 11 timmar sedan
Dear pueblojuan709,Thank you very much for submitting your complaint. I’m sor... 11 timmar sedan
I appreciate the update from both parties.Dear yakuboveldar,Please let me kno... 12 timmar sedan
Dear WinSpirit Casino,Could you please provide evidence of the error by provi... 13 timmar sedan
Dear abrarfirdous5511,The casino representative provided me with proof of a b... 13 timmar sedan
Dear Za5123,We are extending the timer by 7 days. Please, be aware that in ca... 13 timmar sedan
Dear Jaroslaw,We are extending the timer by 7 days. Please, be aware that in ... 13 timmar sedan
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