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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Biscuit

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Dear vasosou6712,We are extending the timer by 7 days. Please, be aware that ... 18 timmar sedan
Dear Dolanw01,We are extending the timer by 7 days. Please, be aware that in ... 18 timmar sedan
Dear choqqueluz492,We are extending the timer by 7 days. Please, be aware tha... 18 timmar sedan
Dear markalex,Please understand that at this stage of your complaint, we depe... 19 timmar sedan
Dear vlastimil797,Thank you very much for submitting your complaint. I’m sorr... 19 timmar sedan
Dear k75qmfgd8v,Thank you very much for submitting your complaint. I’m sorry ... 20 timmar sedan
Dear chris202087,Thank you very much for submitting your complaint. I’m sorry... 20 timmar sedan
Thanks for your reply and suggestion.Dear mj4285,Please be advised the charge... 20 timmar sedan
Thanks for your reply.Unfortunately, without sufficient evidence, there is li... 20 timmar sedan
Dear Logsboz1234,We're glad to hear that your payout reached you. We'll go ah... 20 timmar sedan
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