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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Klagomålssvar av Michal Vicente

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We would like to ask the casino to reply to this complaint. We are extending ... 1 vecka sedan
Unfortunately, the player has not responded to our messages and questions. Co... 1 vecka sedan
Hello Micia73,My name is Michal and I will be assisting you with your case. I... 1 vecka sedan
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 2 veckor sedan
Dear elisabetcors,Unfortunately, I have to inform you that I will not be able... 2 veckor sedan
Dear Sonnenschein77,We're glad to hear that your issue has been resolved. We'... 2 veckor sedan
Dear lolseinsohn,Since the casino is not willing to change its stance, I am a... 2 veckor sedan
Dear everyone, The casino is obviously not willing to change its stance, whic... 2 veckor sedan
Dear everyone, I am closing this case as there was a complete refund of depos... 2 veckor sedan
Dear everyone, I believe that the self-exclusion process was handled correctl... 2 veckor sedan
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