black-dragon-studioss recensioner

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7 månader sedanOriginalspråkÖversättning
This is by far one of the worst casinos I've ever played at..they entice you in with all these nice bonuses..for slots...i decided to take the 20% happy hour bonus with a playthrough of 180 on a 150 deposit..regular terms and conditions..as soon as i had finished the playthrough and was ready to cash out 300 the support staff disappeared, stopped answering their messages as to why my playthrough was still at 0 of 180 after wagering over $200..i was only playing big bass keepin it reel and book of golden sands at less than $4 a bet..of course my curiousity got the best of me and i continued to play until i worked it up to 700 and then lost it all..im not gonna blame the casino for that..but their support staff and software dont work like other casinos..after this experience here, i know for sure ill never be back unless theyre offering no deposit bonuses or free spins..i wont be depositing another dime at this 3rd rate casino. Funny enough the games that are banned on their general bonus terms and conditions are all listed at the very top of the page on slots..reactoons, big bamboo, all dog house slot variants just to name a few..pretty much trying to sucker people into betting on these slots unsuspectingly while a bonus is active.

im trying not to call bullshit on the slots RTP as i was up to $700..but always with the playthrough at $0 in the back of my head the entire time..it really got to me i dont know why i just didnt stop and wait for support to return the next day..but when literally any slot i tried from either pragmatic or hacksaw all stopped hitting instantly..it was hard to not think something was up.

as a rule once i have these types of experiences with lesser known casinos i just give them 1 chance and thats it..i never come back. would rather lose my money to a 100% legit casino who i know for sure can be trusted and has their players' best interests at mind. the games are already hard enough to win at..lets not make it harder.
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  • nothing
  • games constantly crash
  • bonus terms are like a trap to those who dont read them before playing with a bonus
  • website is hard to navigate, freezes a lot
  • bonus terms are not listed with a bunch of empty space under your bonus money listing..they could easily put them there
  • customer service is not always around when you need to talk to someone
  • $4 max bet for any given deposit bonus..not great
7 månader sedanOriginalspråkÖversättning
This is my first time at their casino..found through link online .. they offered me 260% + 70 fs which i lost $30, then they offered 260% with no playthrough and no max cashout for depositing with crypto..i deposited $55 and won $60 on top of that cashed out..now theyre saying up to 5 days for withdrawl which is why my initial deposits were small as i knew i would have to wait for withdrawl a long time..hopefully theres no issues with withdrawl..i dont remember ever being verified here but maybe i was.
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  • good bonuses
  • rtg slots can be fun if hitting
  • rtg slots unique but similar to pragmatic slots in many ways
  • customer service is good, answers their chats
  • some games were crashing and not loading on web browser
  • payout time for BTC 5 days...it doesnt take 5 days to process a BTC withdrawl and this is not competitive withdrawl time with the rest of the market
  • has a 10% fee on deposit with bitcoin which i found terrible
7 månader sedanOriginalspråkÖversättning
Got one of their 500% 5x max cashout depo. bonuses and with only $20 left in the balance actually hit a $5 bet 750x on fortunate buddha for $1250 after the playthrough of 3x depo + bonus was completed..unfortunately i could only withdraw $200 of that since my depo was $40 but i knew that already going in so there were no surprises..the only surprise for me was that i actually won and they paid me within 10 minutes via bitcoin as i had already been verified a week prior.
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  • rtg slots can be fun if theyre hitting
  • good mix of low, medium and high volatility games
  • if you like bitcoin/litecoin etc casinos this is a good one
  • fast deposit and withdrawl
  • verification process isnt that awful
  • solid casino
  • software is top of the line for RTG casino
  • nothing really to this point.
7 månader sedanOriginalspråkÖversättning
Initially didn't receive free spins I was offered in email promo. After a few days and a bad review on here, someone took care of it and credited me my 200 FS for a very small deposit. Which was nice. Will rate this casino a little better than before for now. I'll rate them better if I get verified.
  • Bonus terms and conditions are tricky..be careful when making a deposit that it's the exact amount you need but some bonuses are ok here.
  • Various major slot providers
  • 2% Lower RTP slots
  • Verification is not that easy
  • Customer service can be a little slow.
Spin247 Casino
7 månader sedan
Dear black-dragon-studios,

We are delighted to learn that your recent query has been successfully resolved. Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding throughout the process.

Firstly, we want to emphasize that we are committed to ensuring a seamless experience for all our valued players, and crediting promotions is an integral part of that commitment. We are pleased to note that the vast majority of our players do not encounter any issues in this regard.

In cases where a promotion has not been credited, please rest assured that our dedicated team is working diligently to rectify the situation as swiftly as possible. Your trust and confidence in our services are greatly appreciated, and we will continue to strive for excellence in this area.

To ensure the security and authenticity of the validation processes, we are not able to accept scanned, photocopies or screenshots of documents. In order to fully validate your account, please send an alternative image that is a photo of the original document by going to 'My Profile' and then 'My Documents' on our website where it will be received almost immediately.

If you have any further questions or require assistance, please do not hesitate to reach out to our dedicated customer support team via the Contact Form or Live Chat, that you can access through our website.

Kind regards,
Spin247 Casino
7 månader sedanOriginalspråkÖversättning
Terrible experience here. I deposited using my debit MasterCard from my major bank in Canada. One that allows online gambling transactions. They asked me to verify by sending in a bank statement with my name and the card number on it which does not exist. My bank doesn't do that. I offered them another way to verify by watching me log into my online bank with my card number, which they ignored. They said well if you can't provide exactly what we asked we can't verify you. And they have literally no other deposit options that would work for me and besides. Now I can't trust a casino that will gladly accept my deposit but refuses to work with me to get my account verified.

If you can manage to get verified at the casino they offer relatively slow withdrawal times. Similar to Icebet Casino. Same programming and website design. Exact same terms and conditions.

Decent game selection and terrible bonuses. Playing with raw balance is the way to go here as RTP is good compared to some other sites but again..only if you can get verified would be the only way I'd ever deposit money here.

Glad I didn't invest more money here it would have likely all gone to waste as I cannot get verified.
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  • Decent game selection for slots
  • Good RTP
  • Lacking hacksaw slots, a major provider in today's industry.
  • Verification process for me was extremely disappointing..
  • Games freeze and have to load and reload them too frequently.
  • Withdrawal process if anything like Icebet Casino could take you more than a few days..which isn't too good at all.
7 månader sedanOriginalspråkÖversättning
My experience here has been great. Quick payouts and deposit options. I've already cashed out 3x here. All small amounts but still they paid me without hassle. Verification was within 24 hours. I'm Canadian using Bitcoin for the first transaction, got a very similar rate to Coinbase prices. Found I could do e-transfer which is free, so I've been depositing and withdrawing via that method. Just got a max cashout on one of my no rules deposit bonuses today got lucky. My #1 thing with casinos is do they pay when you win and how often do you win there. My experience here has been problem free so far. I hope it continues and I will continue to do business with this casino. Be sure to read through terms and conditions if accepting a bonus as always and you'll be fine here.
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  • Actually pays on time
  • RTG slots can be fun if they're hitting
  • Various deposit and withdrawl options
  • Withdrawal For my first time happened very quickly
  • RTG slots are VERY streaky..thousands of spins without bonus or many bonus games that pay only 1-20x
  • The customer service ends the chat on you before you're done speaking
  • Bonus is deceptive..max cash out keep an eye on it. 5x is not enough in most cases.
  • Website software needs a reworking..windows don't even full screen on android and can be slow and clunky
7 månader sedanOriginalspråkÖversättning
Absolutely appalling customer relations this casino actually thinks I'm going to deposit and wager enough to meet 875 euros at which point I would unlock a WHOPPING 25 euros bonus 😂 such a fucking scam. Hopefully no one falls for this shit. If you need 25 euros that bad maybe you shouldn't be gambling..honestly you'd have a better shot at getting in bed with the presidents wife than profiting off these "casino vouchers"..it's for the birds.
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  • Nothing.
  • I'm not being biased here read the following:
  • Terrible website design..games don't even load properly unless you download the app
  • The app doesn't work properly and customer service takes an hour to respond fully
  • Their trap bonuses will make you lose your shirt, shoes and hat numerous times before ever unlocking a pitiful McDonald's happy meal worth of euros..
SpinBetter Casino
7 månader sedan
Dear player,

Thank you for your feedback and comments. We appreciate your perspective on the use of wagering requirements for bonuses, which is a common practice in many casinos, including ours. Indeed, the types of bonuses and the methods for meeting wagering requirements are clearly outlined in the casino rules, which you agreed to upon registration.

If you have any further questions or require clarification regarding our bonus policies or any other aspects of our casino, please do not hesitate to reach out to our customer support team. We are here to assist you and provide any necessary information.

We appreciate your choice to play at our casino and wish you the best of luck in your gaming endeavors!

Best regards,
The SpinBetter Casino Support Team
8 månader sedanOriginalspråkÖversättning
They gave me a free welcome chip and then spam my email everyday with offers just like any other casino..I can't remember which ones I've claimed free bonuses at and they sent me more free spins with no deposit requirement only issue is I'm in the middle of spinning them, my account is automatically logged out and I go to log back in and it doesn't accept my password. Go to reset password and says my username doesn't exist. I'm guessing they closed my account. Definitely not a great first impression here they like many other casinos will coax you into taking free offers and then punish you by saying you don't qualify for them..usually after you win because obviously if you lose they could care less..but I've never had anything like this happen in the middle of free spins so strange usually a casino would just remove the bonus from your account but why cause all these problems in the first place. Why even offer it to a player who doesn't qualify..it's toxic manipulation if you ask me..and more reasons they could use to terminate an account especially one with a real money balance. These guys can't be trusted wouldn't put a penny on this website especially not being licensed. Have contacted cx. service via email since you can only speak to a live agent if you're logged in to your account apparently..😂
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  • Welcome bonus chip $100
  • Low deposit gets you some decent bonus offers
  • You won't win anything 9 times out of 10 with any free promotion so don't bank on it.
  • Terrible game selection
  • Unlicensed, unregulated..despite what it says on their website.
  • Wouldn't invest any of my hard earned cash seems like a scammy website to me..
  • Low cashout ceiling..can't win big here ..
8 månader sedanOriginalspråkÖversättning
Not my favourite casino. Lower RTP on top slot providers Hacksaw & pragmatic. Check the demo RTP..that's the standard RTP which some casinos will offer..then there's Neospin..2% less RTP than what is stated in the demos..you can rest assured you know how your loyalty bonuses are being paid to you..with your own money. It's lame. It's legal ...but imo it's still a scam. Play somewhere that offers the full RTP..it's already hard enough to win on a slot don't make it harder than it already is..scam artists..
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  • Nothing.
  • Site Is hard to navigate..so many games..but takes 10 minutes to search for the game you are wanting to play
  • Lower RTP...your bonuses are getting paid back to you with your own money..
Neospin Casino
8 månader sedan
Dear Black-Dragon-Studios,

Thank you for taking the time to share your feedback with us. We genuinely value the opinions of our players, and we're sorry to hear that your experience with our casino did not meet your expectations.

Regarding your concerns, we apologize for any inconvenience caused by the navigation of our site. We are continuously working on improving the user experience, and your input is valuable in this process.

Regarding the RTP, we understand the importance of transparency and fairness in gaming. We strive to provide a competitive and enjoyable environment for our players.

If there's anything else you'd like to share or if you have specific suggestions for improvement, please feel free to let us know. We're committed to making our casino a place where players can enjoy their time to the fullest. Thank you for bringing this to our attention.

Best Regards,
Neospin Casino Team
8 månader sedanOriginalspråkÖversättning
I won a fair amount off one of my initial deposits I think it might have been the 1st deposit and a 100% bonus with a 35x playthrough..I played through and made over 1300 before going on a horrible losing streak while waiting for my account to be verified. About 2 hours after busting I receive an email..your account has been verified. You are free to withdraw. Ya okay then..made SEVERAL cash deposits after..every single one wins nothing. I look at their RTP..their about 2% lower than the pragmatic and hacksaw standard RTP..if you go over to Gamdom..you dont see this issue..this casino has naturally lower RTP if you look across the board at every slot the ones that are supposed to be 96% RTP are showing as 94 or worse..this makes a big difference in the long run. Very little player bonuses or loyalty programs but the RTP stops me say no more I'll just play those exact same games at a casino that offers the full RTP. Crooks.
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  • Spin wheel after making deposit 1x per day which can net you free spins (that won't win anything mind you)
  • Offers a wide variety of the top games
  • Customer service chat is reasonably fast
  • Jackpot system which can net you a win for .16c per spin on any slot (opt in or out manually which is nice)
  • Lowered RTP than what it's supposed to be
  • Need I say more? This casino like many others that do this are a complete ripoff when there's trustworthy casinos on the market that offer the full RTP
  • Hardly any worthwhile bonuses to pick up here or loyalty rewards for small or medium occasional gamblers
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