Rating 9.8 on Casino Guro ----> Ridiculous
Firstly, I experienced issues with their withdrawal process. On multiple occasions, my withdrawal requests were cancelled without a given reason. This lack of communication and transparency from the casino's financial department is unsettling, as it erodes the trust essential in the player-casino relationship.
Additionally, I encountered a significant issue with the account balance mechanics. After requesting a withdrawal, I noticed that my account balance wasn't deducted. In essence, this allowed for the possibility of continuing to play and potentially lose the funds I intended to withdraw. This is an alarming practice that can lead to confusion and may result in players unintentionally playing away their winnings, which should be securely withdrawn.
- Don´t now
- Frivolous