Wazamba Casino – generell diskussion (sida 17)

De är olika grupper men jag hade bett om självuteslutning från alla sajter med Curacao-licens och 20bet hade försäkrat mig. Snälla hjälp mig att få tillbaka pengarna. Jag är desperat och funderar på självmord

Hello,

Please allow me to ask you a question. I want to make sure I understand you completely to prevent any potential miscommunication.

Did you reach out to the licensing authority requesting self-exclusion from all their listed sites?

Or did you ask the casino to self-exclude you from "sister casinos" and any others within the group, please?

Small details have quite different consequences. As Jaro explained:

"the important thing in this case is that if the casinos are from the same group, do they have it written somewhere that if you self-exclude from one, it applies to the whole group. Most of the time this is not the case and you have to opt out of each casino separately, but there are a few groups where it works for all casinos. So it's going to be key I would say. It would also be important if you told the Wazamba casino that you were a gambling addict and they knew about it and you were still able to deposit."

Would you kindly explain how and where you have excluded yourself, please. It's important.

Additionally, I advise taking all necessary precautions to avoid casinos. Have you tried the Betblocker, please?

Does this issue also concern Wazamba Casino?

Hej, jag bad kasinon att självutesluta mig från alla webbplatser med en Curacao-licens och de försäkrade mig. Nu är saker och ting 2 eller 20 bet respekterade inte min begäran eller wazamba ignorerade det. Faktum är att jag inte borde ha och inte kunde spela och istället var det möjligt. Snälla hjälp mig.

If you tell a casino to self-exclude you from others that have a Curacao license how do you think they should do it ? After all, one casino cannot self-exclude you from all casinos that have some kind of license. It would be more realistic to write to the licensing authority to exclude you from their casinos. So Wazamba and the other casino ignored your request for exclusion yes ? They wrote you nothing and ignored you ? 

It occurs to me that in such a situation you can open a complaint with us and our team can look into it.

If you are interested you can open it here on this link. 

What do you think, will you go for it ?

HEJ,

om du ber om självuteslutning på ett ADM-casino gör de det på alla sajter. 20bet försäkrade mig om detta men det var inte så. Så antingen respekterade 20bet inte min begäran eller så respekterade wazamba inte självuteslutningen

Well, you can file a complaint on the link I posted if you need help and we'll see what can be done. If you decide to take that step let me know if anything interests you. 🙂

HEJ,

Länken fungerar inte.

Kan du hjälpa mig?

Tack

Jag har öppnat klagomål. Snälla hjälp mig

God kväll, jag hade en bra upplevelse i spelet, jag hade bra vinster, men när det var dags att ta ut var det fel. Jag har väntat i 5 dagar på att min insättning ska göras och fortfarande ingenting 🥺

That is a really nice decision to file a complaint. I hope that our team will be able to get this issue solved in the best possible way.

Is this your first withdrawal at this casino, or have you had some others before?

Sometimes it may take a bit longer to get the money, especially if the verification process has not been done yet. So hopefully you will be able to get to your winnings soon.🤞

Do you have any updates for us, perhaps?

Casino wazamba tar en absurd tid att behandla uttag! Det tar för lång tid

Are you waiting for a withdrawal yourself, perhaps? How long has it been?

4 dagar har gått och jag har inte fått den än

Det finns ett pix-alternativ för uttag. Detta är vanligtvis omedelbart, men jag har bett om det i 4 dagar och fortfarande ingenting.

And may I ask if your account is fully verified at this casino? Did you have any successful withdrawals there before?

De sa att det för närvarande inte fanns något behov av att kontrollera, detta är mitt första uttag på casinot, jag utmanade i chatten de lovade betalning denna vecka, det har gått 6 dagar sedan jag begärde uttaget, de sa att uttaget är mellan 3 - 6 arbetsdagar, men det är lång tid att dra, medan andra bookmakers är omedelbara.

Are you able to get in touch with the casino to ask about the delay? Hopefully they will be able to explain it.

We'll wait for your reply to see what you find out and be ready to help you out in case you'll need it.

I have a problem with Wazamba. I now have about $2,000 in my account. During the withdrawal attempt, which lasted about 2 weeks, it was subsequently canceled and wazamba asked for additional information such as address confirmation, citizenship, selfie. I provided everything. I deposit the account via crypto. When trying to withdraw, I was forced to use a family member's card for account verification due to the temporary inability to use my own.

Now the situation is such that wazamba has blocked the account due to the conditions they have, that the deposited money intended for the game must come from the owner's funds. I did that (crypto) but only used the family card to verify. I have written everything to them. Now I have been waiting for Wazamba's statement for the third week. I have everything documented from everyone, tickets, etc., etc., and I am ready to resolve the matter through other authorities as well.

I want to ask if anyone has a similar experience? How should i continue if they do not answer me?

De gjorde uttaget idag, men det tog otroliga 8 dagar att hamna på mitt bankkonto, tack för din uppmärksamhet du är otrolig, jag kommer inte spela på wazamba igen det tar för lång tid.