Wazamba Casino – generell diskussion (sida 16)

Tack så mycket Jaro

You absolutely don't have to thank me, I know how you must feel. Someone wins the jackpot maybe once in a lifetime and that kind of money is nice. And it's even nicer when you don't have to fight for it but get it without any hassle. 

I'll keep my fingers crossed for you. 🤞

VIP-chefen blockerade mig på telegram. Jag kan inte prata med någon

Dessutom blockerade de mina konton på alla deras grupps kasinon... men varför gör de detta?

Well, that doesn't bode well, but I saw that Stefan invited the casino to respond to your complaint, so I'm curious how he's going to defend it. I'm quite interested in what's going on and therefore whether you'll get paid the full jackpot. I didn't think it would be that big of a deal, but we'll see what the casino does when they respond, if they do.

Jaoooo....se senaste svaret på klagomålet🙂

I see that you managed to go forward, but the disputed amount is 27k and the casino said that you will get 3 payments of €500 each. So should that be correct ? 🙂

Jag tror att de kommer att betala för allt. Lite i taget

Well then, it looks like it's on the right track of what we definitely needed to hear. Feel free to update you when you get your money in instalments. 

Congratulations again and I hope this wasn't your last jackpot. 😁☘️🎉

Jag har begärt ett uttag på €300 på ett kort vid flera tillfällen och de avbryter uttaget, de säger till mig att det är problem med den typen av uttag när jag har gjort så här i ett år, de säger åt mig att göra det via banköverföring, ja då har jag gjort det så här, de accepterar mitt uttag och återigen har jag saldot på mitt casinokonto, det når inte banken.

Hey, I'm sorry to hear that. Did you also ask why when you use the alternative, the money does not come to you and is still returned only to your account ? 

Also, I noticed that you filed a complaint, so our team will try to assist you and we'll see where it goes. 

Tack så mycket

God dag,

Vem av er har ny information om Casino Wazamba and Co.

Min senaste information är att konkurs har lämnats in.

Sedan frågar jag mig varför det här företaget fortfarande får driva casinon.

Om någon kan ge mig information, tack så mycket.

LG Anja

Hello. We do not have any kind of information regarding the bankruptcies, as you said. Could you provide any evidence about it, perhaps? I am sure our data team would like to have a look.🤔

Jaro hej...för efter att de betalat 8k euro nu vill de ha kontoutdraget på mitt bankkonto. Tror du att det är ett sätt att inte betala mig vinsterna?

Hey, I don't think that's something they wouldn't want to pay you for. Sometimes there is a sort of, let's say, additional verification that players have to undergo and if everything is in order, I don't see why the casino shouldn't pay you out. So I would cooperate in this case and if there are difficulties, you can contact us. You think you can handle it? 🙂

Jag hoppas det. Jag har redan skickat alla efterfrågade dokument till både casinot och Stefan. Kan du meddela Stefan? Han har inte svarat på många dagar

Stefan must have seen it, but he is currently waiting for a reply from the casino, so maybe that's why he hasn't replied to you. Let's see if all the documents are in order and what happens next. 

God morgon, jag hade begärt att 22bet och 20bet skulle självexkludera mig från alla sajter med Curacao-licens. Trots detta tillät Wazamba mig att registrera mig. Jag är spelberoende och i behandling, och de respekterade inte självuteslutningen. Jag ber om återbetalning av summan av 5000 euro eftersom jag inte borde och inte kunde ha spelat. Kan du hjälpa mig? Tack

Hi, the important thing in this case is that if the casinos are from the same group, do they have it written somewhere that if you self-exclude from one, it applies to the whole group. Most of the time this is not the case and you have to opt out of each casino separately, but there are a few groups where it works for all casinos. So it's going to be key I would say. It would also be important if you told the Wazamba casino that you were a gambling addict and they knew about it and you were still able to deposit. 

Please let me know how the whole thing goes. 

I would also like to mention that as part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

So, if you have a problem you can try this site and protect yourself more.