2 år sedan

The casinos can always contact the provider. I've already read a few reports from providers confirming technical glitches on individual game rounds. Anyway, whenever the casino contacts the provider, the whole process usually takes a few weeks, usually over a month.
Anyway, you reminded me one complaint case where the casino also claimed there were some issues with Wazdan games while the provider claimed everything was fine. I believe the result is that the casino doesn't provide Wazdan games anymore. You can take a look at the complaint. It's quite an interesting reading and getting the complaint resolved took a few months!
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