Royspins Casino – generell diskussion (sida 4)

The choice is yours, I'd say. 🙏

De låter tidsfristen gå ut utan svar, vilket vackert exempel på opartiskhet

Don't try to put "impartiality" in context with an overwhelmed Complaint Team.

We took the time to explain to you how busy they are - and treated you like a decent person. Yet you keep complaining and biting the hand that aims to help.

Go somewhere else, please, and take your stupid assumptions with you.

De sa åt mig att prata med RoySpins, som inte svarade mig. Är det detta som innebär att lösa klagomål?

I bet you understand poorly:

"Thank you very much for your patience. Based on our discussion outcome, it seems that the casino team will contact you soon with more details. Hopefully, we can find a relevant solution for both parties. Please let me know when they do so."

🙏

This is not live chat complaint support, so please - stick with the complaint.

Jag skulle vilja förstå hur ett kasino som du redan vet inte är seriöst och inte ens löser mitt klagomål förblir på din topp?

RoySpins svarar fortfarande inte på mig!!!

I absolutely don't understand your reaction to this casino. First of all, your complaint is still open and the casino always provides what is required of it when prompted. After the complaint is resolved, we can talk about the fact that it did not resolve it. 

Secondly, here you will find how we review casinos and find out why it is so high. 

For now, you need to be patient and wait because Jozef is investigating everything necessary.

Thank you

Detta kasino, förutom att jag tog tusentals euro från mig, gjorde jag bara anspråk på €6000.

De tillåter oss att skapa på varandra följande konton med samma identifieringsdokument, efter att vi har bett om självuteslutning.

då svarar de inte, de låter pengar sättas in, de spärrar konton, de behåller pengarna.

De är manipulativa och presenterar löjliga förslag till resolutioner och svarar inte.

slentrianmässigt, varför håller Casino Guru dig på toppen, medveten om detta?

Är det någon som vill ge sin åsikt?

Har någon någonsin begärt självuteslutning på den här sidan?

Jag frågade och de lät mig fortsätta skapa konton och sätta in och spendera!

Casino Guru håller detta casino i topp trots detta!

I've already replied to you twice, so I don't think it's necessary to create several threads about the same casino and the same thing. I'd be grateful if you do. 

Kommer de att låta mitt klagomål löpa ut igen????

As far as I can see - no. I'm truly glad you made it to the end.

"We reached an agreement. RoySpins gave me 1000 euros and we closed the topic. You can close the complaint."

Tack till mig som kontaktade RoySpins direkt, nej tack till er

Hm, I'm sure you had a hand in it too, but I don't think our team was without merit. I have a feeling you're pretty ungrateful, even though the effort costs nothing but time and people are trying to help you. 

But anyway, I'm glad you managed to sort everything out. 

Du gjorde ingenting.

Jag hade turen att RoySpins var seriös, annars skulle ingenting hända.

Surely the fact that our team tried to get in touch with the casino on every occasion played no role in that.

Do you think they would be so cooperative in the end without the complaint? In my books, a reasonable person would understand the message.

What is left to be said? If you prefer another site to handle your future complaints, and I hope you won't need that again, feel free to do so. 🙏

Radka, med all respekt, men du förstår verkligen ingenting av detta!

Jag var den som pratade med RoySpins, Casino Guru gjorde INGENTING

Let's leave it at that, because I see that you see it as all your own credit. May you prosper in the future.

This casino is the biggest mess I've played in in 9 years. Additionally, access to game history is blocked. I advise you to steer clear of these puke.

Hey, do you have this opinion only because of this fact that you can't get into the game history or is there some other reason ? Did you try to ask support why it is not possible to display it ? Maybe they could help you.