Perfect. Did you also manage to win something from this bonus ? What were the requirements for this bonus ? 🙂
Thinking and reading should come first, in my opinion. Please start with his explanation 👈
We are really here to help you for free while you're acting, at least ungratefully. Wouldn't you say?
You're not being fair because you don't waste time learning about the process. 🤷♂️
I'm not chasing you, but you need to understand that such an approach will logically result in a proper response. To be honest, you are willingly trying to dishonor our efforts on our own forum. Ignoring basic facts and making fun of us. I'm not going to stay silent.
If you don't like what we do, let's have a proper debate or leave this site. Now, you just keep dancing around the fact that we get commissions from the casino we investigated and believe they are honest with players. Other sides simply motivate players to play in every casino they can handle a deal with. We are doing quite the opposite.
So, as long as you keep saying what you do, there will always be a response. Simple as that.
Please note that the complaint has not closed yet. I already explained that this is the first step to changing the safety index. Read first if you aim to tutor us. 🙏
"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
There are steps we need to follow to maintain reasonable and fair calculations. No result = no changes.
I'm sorry, we are not interested in your recommendations. When he sees the possibility of helping players, he just won't backup.
Have a great weekend. I'll be off.
I didn't say you don't support us - where does this one come from?
It's actually a lot of work. If you don't need our help anymore, just say that to Jozef, because others need our support too. It is no surprise we have the highest number of submitted complaints because the community relies on us more than on anyone else. Think about that for a second.
This is a forum, not a marketplace, where your demands will be considered. I'm sorry; you need to wait. There is nothing more I can say.
I think you might want to think before you write. It is at least nice how you try to say similar things and then ask for help.
If you think so much that we promote casinos why did you ask for assistance ?
Your complaint is still open and Jozef is doing his best to communicate with the casino about everything important. If you think it is not enough, you can go somewhere else for support. 🙂
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
Casino.guru är en oberoende källa till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av någon speloperatör eller några andra institutioner. Alla våra recensioner och guider skapas med största objektivitet och ärlighet, efter bästa kännedom och bedömning av medlemmarna i vårt oberoende expertteam. De är emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, rådgivning i juridisk mening. Du ska alltid själv säkerställa att du uppfyller alla rättsliga skyldigheter innan du spelar på ett utvalt casino.
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