Rabona Casino – generell diskussion (sida 5)

Ja, jag tror också att de talar sanning. Annars skulle de säga att du inte får någonting..

Exactly but like most gamblers online you won't be happy until you get your cash!! It's a nervous time waiting

Bara väldigt nervös period som du sa.. och fy fan vad väntan är dödande..

It's a nice amount of money to win but it's normal to be nervous even more so when you thought you'd lost it. Sleep well!! 😄

God natt, jag kommer att uppdatera framstegen igen. Tack så mycket..

Geia sou. Could you, please, specify which casino are you talking about? You have got me really confused here. "Good evening, I had an account on rabona and I made a mistake..." - here you wrote Rabona Casino, but you posted to a 1Win Casino thread. Please, tell us which one is it, so we can prevent any mistakes 🙏.

I actually have read all your posts here in this thread, to get all the information about the issue with this casino. I would like to start with the duplicate account of yours. It is always good to check with the support that the previous account was closed, or even ask them before you deposit to the new account. To have multiple accounts is considered as a breach of terms in every casino, I could say. Especially if you use a different email, phone number, or even address, for example, the casino is not always able to determine that you already have an account there. Let's see, how they're going to solve this, and I hope that everything will be as promised by the support. Please let us know 🙏.

God kväll och förlåt för misstaget.. problemet är med rabona casino. Jag hade gjort ett misstag i översättningen och detta var ett förbud. Sedan gjorde jag ett nytt konto med samma uppgifter men ett annat e-post och telefonnummer.. dubblettkontot är när jag har 2 aktiva konton.. Jag hade förlorat mycket pengar på det gamla kontot, och på det nya med € 100 Jag tjänade €1 830 och de accepterade min insättning normalt, liksom uttaget av de utestående €500.. efter en timme som kontot stängdes som en dubblett, förklarade jag för dem hur saker och ting är, de garanterade mig igår att mitt fall har gått till ekonomiavdelningen, och de kommer att kreditera mig med alla pengar jag har inne.. jag väntar..

De berättade precis för mig att mina vinster har annullerats och att de inte ger mig dem. Det är €1 850, vad ska jag göra, jag är väldigt upprörd..

De svarade precis att mina vinster har annullerats.. Jag är ledsen att jag inte vet vad jag ska göra..

Oh no that's bad news the SLIMY people n support said they were going to pay you then took it away. Nothing much you can do now if it's for having multiple accounts and breaking the terms and conditions. Looks like a write off then?

Jag vet inte att de sa att de bara kommer att ge mig insättningen.. Jag är upprörd eftersom jag inte skapade ett dubbelkonto, bara ett stängdes och jag gjorde ett till

If you closed it you can't just make another under a different email you broke their rules and they are punishing you for it. If you get your deposit back that is something.

Frankly, those are two accounts in total, and that's most likely the problem.

Hello.

That's ok, don't worry. I imagine you now have other things to think about. Either way, I just wanted to let you know that your complaint was received and will be handled as soon as possible. Our specialists will look into it, just do not hold on to high expectations, please. Let's say you made a mistake.

Once you close an account which was probably because you suffered losses and not many wins, most casinos are reluctant to let you reopen it. You opened another with a new email and phone number and duped them into letting you open another account with them. They probably noticed that your IP address or method of withdrawal was the same as your closed account. You broke their T@Cs and it looks like you will Hace to forfeit your winnings and they may give you your deposit back. Can't see there is much you can do

I also think it will be difficult to do something in such a situation. Usually when a player has such thoughts it is always best to contact support beforehand to see if it is possible to reopen the account or create a new one. Because if a player opens another account without any information, it is unfortunately a violation of the rules. 

However, let's see what our team will find out and how it will turn out in the end. I'm definitely keeping my fingers crossed for the player, but in this case I'm rather skeptical. 😥

Eftersom de accepterade att jag öppnade ett nytt konto och accepterade insättningen, vad är då problemet och vad kallas ett dubblettkonto? Ett dubbelkonto övervägs när du har två aktiva konton.m

Not if you asked for the account to be closed, casinos are reluctant if not never allow you to open another account once you have closed one and it as I said before showed same up address or deposit or withdrawal method. Unfortunately you broke their terms and conditions and the price to pay is you lost your winnings unfortunately

Det är okej, det var för gott, att sluta spela den jäveln som har förstört världen...

Your not wrong!! I went 67days and then succumbed to play again and it was the same procedure with a new casino lots of bonuses and cashouts at first then dead spins and when you get a bonus it's rubbish. I've had enough also I closed that account and that's it no more. I'm going on holiday to Menorca with the money I usually gamble with and I'm learning Spainish instead of wasting my time and money at an online casino