ForumCasinonRabona Casino – generell diskussion

Rabona Casino – generell diskussion (sida 13)

2 år sedan av Radka
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5 månader sedan

Hello, @Romi, friend. My account is verified there, 100¨%, fully verified

But still, I didn't get any payment. Support remains the same. Rabona continues to give robot-like responses in the chat, telling us to wait, wait, wait. They just apologize for the delay, promise to pay the next day and that day never happens.

I've been reading lies, excuses, saying they're sorry for the delay, the inconvenience, the frustration for more than 20 days. Promises saying that my payment is close to completion, which will happen soon, at the same time that no email is answered by support

Now, we have arrived on another Friday, the site does not work on Saturday and Sunday. In other words, there goes another 3 days on hold, without my payment.

I just need them to pay my 3 outstanding payments and my entire remaining balance, in full, straight to my bank account. @7StarsPartners @Rabona can you resolve this today? If it is easier to pay by cryptocurrency, I can send my Bitcoin wallet address if this is faster than sending it to my bank account

 

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5 månader sedan

I am really sorry for this long-standing situation. Our complaint team is working on your case and unfortunately, there is nothing much we can do right now but wait for the resolution of your case. Whenever you have some new information, please let us know.

Quesaca777
5 månader sedan

As you know from your complaint, our team has to wait 14 days before they can intervene. I hope everything will go well and your case will be solved soon. Please come forward with any news from the casino, we'll be here waiting for your reply.

Romi
5 månader sedan

Hello, I came back here to inform you that, despite all the delay, the company Rabona started making my payments, I have already received some withdrawals this week.


Despite the delay, they do pay (they claimed to be experiencing some difficulties and a high volume of services)


Yes, I had a lot of headaches, I complained in some places (like here), but in about 20 days I received the first payment. I don't know if it will be like this with all customers, or just some, or if it will happen again with someone. I don't know if it depends on the payment method (I use a bank account), I don't know if crypto and virtual wallets aren't faster or not, I don't know if they paid just because I exposed them on review sites and forums.


However, just the fact that they paid means a good thing. For those who don't have an account there, I recommend that you create an account and play, because if it was a dishonest site you wouldn't have paid. And at least here, on Casino Guru, in previous complaints, they appear and resolve the vast majority of cases (obviously, if the customer is honest and does everything correctly, sends all the information they ask for). Just be prepared to possibly need a little more or a little less patience


Now, I want to thank all the forum admins and readers here


Thank you very much Kristina, Romi, Jaro and all team Casino Guru!


Good luck for all in your games too!

Ändrad av författare 5 månader sedan
Quesaca777
5 månader sedan

Samma sak hände mig, några dagar till kommer att gå och de kommer att berätta att ditt konto måste verifieras för att kunna behandla betalningen osv.

Automatiskt översatt:
wansan
5 månader sedan

Jag är glad att du har fått dina pengar men jag måste förtydliga att de inte är seriösa, andra plattformar betalar direkt och dessa tar så lång tid som de vill betala, plus att andra verifierar ditt konto innan och inte bara när du vill ta ut.

Jag såg också i ett annat forum att det finns ett 60-tal casinon med samma format, samma spel, samma odds för sport, samma kampanjer etc. Det är mest troligt att alla dessa casinon har samma ledning och några av dem Jag har verifierat.

Automatiskt översatt:
5 månader sedan

Jag är glad att du har fått dina pengar men jag måste förtydliga att de inte är seriösa, andra plattformar betalar direkt och dessa tar så lång tid som de vill betala, plus att andra verifierar ditt konto innan och inte bara när du vill ta ut.

Jag såg också i ett annat forum att det finns ett 60-tal casinon med samma format, samma spel, samma odds för sport, samma kampanjer etc. Det är mest troligt att alla dessa casinon har samma ledning och några av dem Jag har verifierat.

Automatiskt översatt:
5 månader sedan

That's true, friend. Generally, sites are part of some groups that encompass several sites within. However, sites within a group do not always belong to the same owner, they generally "rent" a site within the platform. With this, they share things in common with the entire group, the entire platform, such as support, which are the same people, the financial sector, account verification sector, anti-fraud system and other things, although the owner of each of these sites is different from each other. For example, look at the VBET website, they own and own the BETCONSTRUCT platform. And there are thousands of sites in the world that use Betconstruct as a platform, you have certainly seen several sites with the same look, the same layout, the same odds, they are really a very large platform, and each of the sites within it belong to a person. For example, you and I can create a betting, casino, poker website right now, all we need to do is hire (rent) this service from Betconstruct. They do everything, we just need money (and it doesn't cost little, it's expensive) to maintain our website

Ändrad av författare 5 månader sedan
5 månader sedan

Hello, I came back here to inform you that, despite all the delay, the company Rabona started making my payments, I have already received some withdrawals this week.


Despite the delay, they do pay (they claimed to be experiencing some difficulties and a high volume of services)


Yes, I had a lot of headaches, I complained in some places (like here), but in about 20 days I received the first payment. I don't know if it will be like this with all customers, or just some, or if it will happen again with someone. I don't know if it depends on the payment method (I use a bank account), I don't know if crypto and virtual wallets aren't faster or not, I don't know if they paid just because I exposed them on review sites and forums.


However, just the fact that they paid means a good thing. For those who don't have an account there, I recommend that you create an account and play, because if it was a dishonest site you wouldn't have paid. And at least here, on Casino Guru, in previous complaints, they appear and resolve the vast majority of cases (obviously, if the customer is honest and does everything correctly, sends all the information they ask for). Just be prepared to possibly need a little more or a little less patience


Now, I want to thank all the forum admins and readers here


Thank you very much Kristina, Romi, Jaro and all team Casino Guru!


Good luck for all in your games too!

5 månader sedan

Hey, that is great, and thank you for the update. We are always glad if we can somehow help and then receive this kind of news. Please let us know when you receive all your money. Keep spreading the positive vibes.

wansan
5 månader sedan

Detta Rabidi-företag har mer än 60 liknande sidor men med olika namn och jag vet inte om de är uthyrda eller om det är samma tjuv, grejen är att jag har provat flera av dessa och i alla är det samma administration och samma personer i chatten, Samma svar, ibland verkar de som automatiserade svar, för 3 dagar sedan öppnade jag ett konto i Librabet och frågade hur välkomstbonusen går och den säger till mig att jag måste sätta in, sedan satsa det insatta beloppet och sedan ger de mig en välkomstbonus. Jag satte in, satsade det insatta beloppet och idag i chatten säger han till mig detta: Tack för att du väntar! Jag har undersökt din begäran och jag beklagar att jag måste informera dig om att det inte finns några bonusar tillgängliga för ditt konto på grund av beslutet från webbplatsadministrationen.


Automatiskt översatt:
5 månader sedan

Hey, that is great, and thank you for the update. We are always glad if we can somehow help and then receive this kind of news. Please let us know when you receive all your money. Keep spreading the positive vibes.

5 månader sedan

Good morning. Unfortunately, Rabona once again started delaying payments and giving the same answers and promises that did not materialize.


They give 3 business days to make the payment and they didn't fulfill my last withdrawal


It's already been waiting for 7 days. I don't want to spend 20 days waiting for this again and reading support promises that they don't honor


Please, admin, reopen my complaint for me to update there (I tried to click in "reopen" icon there, but not worked because not was displayed the captcha)

Link of complaint for you to reopen:

https://casino.guru/rabona-casino-withdrawal-of-player-s-winnings-has-4


Ändrad av författare 5 månader sedan
wansan
5 månader sedan

I am sorry your payment is delayed once again. Unfortunately, we are unable to reopen your complaint; only you can. Please write an email to kristina.s@casino.guru if you face some difficulties when trying to reopen it.

Let us know if you have any updates.

Romi
5 månader sedan

Good morning


I received payment today. Thanks to everyone on the Casino Guru team, again!

5 månader sedan

HEJ, GOD DAG, JAG VILLE BE OM EN REFERENS FRÅN DETTA CASINO OM DE BETALAR ELLER ÄR FÖRSENADE ELLER OM DET INTE ÄR LASTBIL


Automatiskt översatt:
5 månader sedan

HEJ, GOD DAG, JAG VILLE BE OM EN REFERENS FRÅN DETTA CASINO OM DE BETALAR ELLER ÄR FÖRSENADE ELLER OM DET INTE ÄR LASTBIL


Automatiskt översatt:
5 månader sedan

Hello, friend, yes they pay. At first, they seem to be very bureaucratic, to verify the account, really, it takes a few days


With a verified account, payments generally take 3 to 5 days to pay (some delays may occur, but they do pay)


You can read the last pages of this forum thread here, for more opinions and cases from other customers


It's a website that pays, but a little clumsy and slow in support 🙂

5 månader sedan

Good morning


I received payment today. Thanks to everyone on the Casino Guru team, again!

5 månader sedan

Hey. That is some positive news, and thank you for informing us. I hope you won't be experiencing any delays with your withdrawal again if you continue to play at this casino. Are you going to stay there, I wonder?🤔

5 månader sedan

Hey. That is some positive news, and thank you for informing us. I hope you won't be experiencing any delays with your withdrawal again if you continue to play at this casino. Are you going to stay there, I wonder?🤔

5 månader sedan

Hi, Romi, good afternoon. Unfortunately, I will look for another casino here on the Casino Guru affiliate list


Because there at Rabona they limited my sports account to bets of 5.00 maximum. They didn't limit it in the casino, but as I also like to play sports, I'm going to look for another site where I can play both sports and casino with good limits. Thank you very much! 😀

wansan
5 månader sedan

You're welcome and I understand your decision. I probably wouldn't want to have that limit on my account either, so I'd look for something better. Maybe someday it can be worked out with them and you won't have it applied here either, but if you can find a better casino, then it won't matter. 

So good luck with your next choice. ☘️

5 månader sedan

Hej, jag såg klagomålen och jag var rädd, jag vill att du hjälper mig att ta ut vinsterna utan problem, snälla, jag har fortfarande inte verifierat mitt konto och jag har inte ens bett om uttaget eftersom de inte gör uttag på lördagar och söndagar.

Automatiskt översatt:
juniorbo
5 månader sedan

De flesta av klagomålen kommer från ett annat casino i samma grupp, men trots det har de flesta klagomålen lösts. Vad jag kan läsa är de helt enkelt långsamma att verifiera konton och betala. Jag känner till den här gruppen och jag var registrerad på ett av deras kasinon men jag spelade inte ens eller så eftersom de inte ville låta mig verifiera mitt konto innan jag gjorde insättningar och spelade, tydligen tar uttag en vecka och det gör även verifieringar

Automatiskt översatt:
5 månader sedan

Hej, jag såg klagomålen och jag var rädd, jag vill att du hjälper mig att ta ut vinsterna utan problem, snälla, jag har fortfarande inte verifierat mitt konto och jag har inte ens bett om uttaget eftersom de inte gör uttag på lördagar och söndagar.

Automatiskt översatt:
5 månader sedan

Hello, I think there is nothing to worry about yet and you can stay calm for now. Like the SunsetGaze said, most of the complaints are from casinos in the same group and most of them have been resolved. 

However, has the casino already asked you to send the verification documents or not yet ? If not, it may not be necessary yet, but most casinos ask for it when you make your first withdrawal, so if you do, maybe they'll get back to you then. If you want to get your money, you shouldn't be afraid to withdraw it. So I would recommend to keep calm and make a withdrawal and see how it goes. 

If you have any problems, you can contact us and we'll see what we can do. 

Deal? 🙂

4 månader sedan

file

first of all this photo is from a bonus that i was in and the casino popped me out and when i logged in there was no bonus in the game and 0 wins that i had already won some in the bonus!second of all this casino is rigged really.i played 400 euros and my balance didnt go over 50 euros.0 wins really!and the last they always get you out of the game with terrible lag

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