MyStake Casino – generell diskussion (sida 19)

Thank you very much Jaro，I will proceed with caution

You're welcome, if you come here to play, feel free to share how you enjoyed it. 

I'll keep my fingers crossed for you. 🤞

Hej, jag gjorde en insättning på €35 på mystake med ett post and pay Evolution-kort, nu ville jag ta ut vinsterna men det fortsätter att avvisas även om jag satte postkontorets bankkonto iban, och jag försökte posta och betala iban , jag skulle vilja veta hur man tar ut kål

Och jag fick ett mail från mystake som bad om insättningskontoutdraget i PDF, men jag gjorde insättningen med post och betal, det vill säga först säger de till dig att du kan sätta in med kontantkort sen efter det låter de dig inte ta ut hjälp

Hi, according to what I've read the only issue you have is that you can't verify the pamynet method yes ? The problem is that you can't get the pdf from the prepaid card apparently, so you're not the first one struggling hard to get wins in the end. Is that all you need to provide to the casino and all the other documents were fine ? 

I saw that you have already submitted a complaint and so our team will try to help you in your situation. I firmly believe that this will be possible and you will eventually get your money. 

If something new comes up or the casino informs you about something, let us know in the complaint section and feel free to let us know here on the forum also. 

I'll keep my fingers crossed for you. 🤞

God morgon, tack så mycket de laddade upp, du var väldigt snäll och pålitlig

Hi, do you mean that in your case you moved forward and were allowed to verify ? That would certainly be great and wonderful news but I'm not sure so I'm asking just to be sure. 

If by any chance you have managed to resolve the situation or learn anything new, post it in your complaint so that Petronela also has an overview.

I am waiting for your reply.

Hej, jag skulle vilja veta varför det inte låter mig satsa på mitt Mystake casino, jag har aktiverat en bonus och laddat in pengar att spela och det låter mig inte satsa, det här är vad jag får

Have you contacted the support team regarding this error? They should be able to explain, I reckon. Please let us know.

Hej, för några dagar sedan öppnade jag ett kvant med 45 och sedan skulle det finnas ytterligare ett kvant med $10 och när jag spelade med $10 gjorde jag en vinst på $50 och nu låter kasinot mig inte ta ut mina pengar, hur skulle jag fixa det ?

Could you tell us what the reason is for not letting you withdraw, please? Did you pass the verification process at this casino?

I've been playing at MyStake Casino for a while now. The selection of games is good, but the payouts are delayed, which is a bit frustrating(

So how long did you have to wait for the withdrawal, please?

Here's the link where you can submit a user review if you wish.😉

Jag skapade ett konto, jag spelade, jag hade kul och när det var dags att ta ut pengarna fick jag följande felmeddelande:

Tyvärr kunde vi inte verifiera dig

Vi kunde inte verifiera din profil eftersom din ålder inte matchar kraven. Om du har några frågor, vänligen kontakta företaget där du försöker verifiera din profil kyc@mystake.email

Jag är myndig och jag vet inte varför detta hände, på samma sätt skrev jag ett e-postmeddelande till adressen som angavs i felmeddelandet

Jag väntar på lösningen på detta problem och om någon person från forumet, moderator eller aktiv medlem av communityn kan hjälpa mig eftersom jag behöver de pengarna och jag kommer att ge all information som behövs för att bekräfta att jag är myndig och för att kunna ta ut mina pengar

Självklart tack så mycket till alla

Hi, did you select your date of birth or something similar in the registration form ? When you verified did you send your ID or as soon as you tried to verify it threw you this error without the possibility to send anything to the casino ? 

Of course, you did the right thing to write to the email listed in the screenshot and we will wait to see what reply you get from the casino. Maybe this is just some misunderstanding and you will solve it together without any further problems. 

However, if that is not the case, feel free to contact us and we will try to assist you. 

Let me know when you have an answer. 

are uk players getting paid out on this site ? I pending withdrawal with them

Hey, I don't think it depends on the country, unless we were talking about the UK being restricted in a casino. That's not a concern. 

Anyway, how long have you been waiting for a withdrawal ? Is this your first one ? Have you been able to verify or it was not needed yet ? 

Oh I’ve been paid actually , no complaints . Super fast within 24 hrs was verified start away

See. Sometimes you just have to be a little patient and not worry right away. The withdrawals according to what a lot of players write are usually not immediately in order, but as long as it was within 24 hours, then it's perfect I would say.

I suppose after this experience you will continue to play here, am I right ? 🙂

Yes I would I have no issue thankfully . Had so many issues with sites was worrying . But it was for nothing . Thanks