Please read the full review of the casino here.
I believe that it is very important to notice if the casino is willing to solve the complaints whenever they arise. You can see that they do, so it is a good sign.
Also, for you to better understand how do we review online casinos, please read the article 👈 and don't hesitate to come forward with any questions.
Do you actually play at this casino?🤔
Yes i start playing and i have win 1000€ i will wait if they procceed the withdrawals
Congratulations on your win. Did you use any bonus in the casino or not?
As for the withdrawal, I hope everything goes smoothly.
However, wasn't it necessary for you to verify?
Let me know. 🙂
Jag använde ingen bonus, de ber i allmänhet inte om verifiering och de anser det inte heller nödvändigt!! Nu väntar jag idag på andra arbetsdagen och inget av mina uttag har gått igenom!
Hi there.
I hope your withdrawal will be processed quickly!
If I may add a detail to your previous concern: Sadly, handful of decent casinos are not among the quickest when it comes to withdrawal process. Here comes the fact: we are not capable of checking this quality nor drawing up a proper calculation to reflect on every available payment option for every country; as a result, the Safety Index does not contain several key aspects that players are, for obvious reasons, very interested in.
The KYC and withdrawal speed are just not measurable, yet players may always seek such feedback from the casino in the user reviews, complaints, or here on the forum.
Hence, we are interested in seeing your withdrawal progress - let us know how it goes, and best of luck!
Jag återkommer med nyheter om jag behöver hjälp efter de 14 dagarna!!hoppas att jag inte gör det!!
These are your first withdrawals from this casino, if my memory serves me correctly. I sincerely hope that the KYC is not required as it seem, and that the delay will not worsen!
I alla dessa liknande företag nämner jag några indikativa (malina casino, spinanga, rt bet ,empire casino) står det att kontot för närvarande inte kräver verifiering..Jag läser några kommentarer på forumet från alltför stora förseningar när jag blir stressad.. nu har jag nått maxgränsen för uttag eftersom jag har vunnit €1300 två uttag på 500 och ett av 300 väntar
As far as I observed, many casinos have suddenly decided the account verification is only necessary when the player meets a certain winnings threshold or the amount ready to be withdrawn is high enough. I would expect casinos are convinced players like to have it this way; on the other hand, I'm quite surpriced on some sites, and even if the account does not need to be verified, the withdrawal process is still pretty slow.
Where is the advantage, I wonder?
What do you think?
Jag tror att det är deras sätt att ha uttag tillgängliga för avbokning när som helst och när som helst så att spelaren blir "frestad"!!! För annars om kontot var verifierat skulle det inte finnas någon anledning till en så lång fördröjning och vänta!! Nu behandlas pengarna på riktigt 5 minuter och skickas till ditt konto, grejen är att tills dess varar ögonblicket från 3 dagar minst upp till en månad de är tillgängliga för avbokning
It is quite an interesting opinion, I would say, and I really hope that it is not the truth. For the sake of all players, of course.🙂
Thank you for your insides, though, and I hope that you won't get to any kind of issues there.🤞
Idag är det tredje arbetsdagen, 5 totalt, och fortfarande har ingen av mina betalningar behandlats, men jag är ständigt säker på att de kommer att behandlas snart..
Det låter mig dock inte på casinoguru-sidan öppna betygen för just detta casino för att öppna ett klagomål!
I can see that you managed to file a complaint. Did you find out by any chance what was the reason you couldn't do it at the beginning?🤔
I see that Veronika has explained to you there that we give casinos 14 full days to proceed with the payment, so you will need to wait a bit, unfortunately.
It is because we have many experiences that a casino really was able to pay the players without our intervention within this time frame, so we have decided to wait 14 full days and only then we start to investigate the matter. Many aspects can happen that cause the delay at the casino, as there can be some overload of the withdrawals or that a casino is understaffed.
I hope that your payment will be processed soon and you'll come with great news to inform us about.
Jag har äntligen lämnat in ett klagomål eftersom jag tror att jag definitivt kommer att behöva ditt ingripande..Jag ser att det har ett mycket högt betyg men dålig användaruppfattning. De fortsätter att försäkra mig om att mitt uttag är säkert, jag behöver inte identifiera mig och jag kommer att få pengarna snart men ingenting går framåt.
I imagine one can be lost easily when a decent casino has earned bad user feedback. From my experiences though, the payment will be processed eventually. It should be now just a matter of time. As far as I checked the other users experiences, the main issue is slow withdrawals, which, considering your current situation, is quite good news. Try to hold on, keep in mind that if anything goes wrong, the complaint will be at your service.
🤞
Tack så mycket, allt du gör för oss är oerhört uppskattat..Jag återkommer snart med nyheter!!
We'll be here waiting for the update.
Rated 1 out of 5 stars
An hour ago
Horrible if you want to actually…
Horrible if you want to actually receive your winnings. RUDE costumer support. Non efficient not up to par crap conditions you can deposit endless amounts and only cash out 750 dollars along with that taking 2 weeks and the higher the level the faster the cash out you are bumped down the list based on seniority!! Which is not only hard to gain but also maintain. Good luck getting bonus money also!
Hi, the experience probably wasn't the best if you gave the casino 1 out of 5 stars.
But I wanted to ask you, do you also have problems with withdrawals here and are you still waiting for them or did you manage to get the money? When you mention that the customer support is rude, did you deal with them in this situation or something else?
Feel free to let me know and we'll see if it would be possible to help you.
withdrawal delays with my 500$ payout saying it’s in the finance department and they can’t do anything about it this is the second time that this has happened it’s sad that they can’t treat the customers right
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
