Dear Ashiro,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
VPN is something we suggest along other things as a security method to protect your account and your personal information.
Regards,
The Metaspins Customer Experience Team
as a individual who worked most of my life in IT, a VPN is always something good to use and casinos that allow vpn - more power to them, its all about protecting your online privacy.
I understand you are greatly upset but this kind of behaviour and language isn't very becoming . Kindly refrain from using such language please
While I understand you feel wronged , being abusive here will get you absolutely nowhere. State clearly, what the problem is exactly , then maybe somebody will be willing to look into this matter , if however you keep behaving like a 5 year old having a tantrum , nobody will give you any credence, respect or time of day .
My 40 days are going away. He came and begged and cried for such an incomprehensible, faceless and sick animal for only 50 dollars that I deposited and he took it, but he didn't do it, he didn't give me a refund. He said 40 days later, 60 days later, he doesn't understand at all, he's lost himself like a rabid dog. People have tampered with a really poor quality casino with the lowest facilities. God is not the only one who issues judgments and decisions on his own. It's as if the central bank of Switzerland has been handed over to this thief and he doesn't know what to eat. I lost my defenseless life in the casinos, but I can't bear this 50 dollars taken from me like this by this shameless scoundrel.
So let me get this straight, you deposited 50 dollars , it didn't reflect in your casino account , is that correct ? Do you have proof of this , like perhaps if you did an eft it will show on your banking app .
This thread of comments is getting ridicolous, there's numerous explanations that it's the payment provider who asks for those amount of days to refund the money, its not in the hands of the casino.
And I agree, offensive and rude behaviour is not going to give you any positive attention at all.
And i'm positive they already explained it to you. But you dont accept the explanation.
Last post in this thread i make in this regard, was trying to be helpful but clearly eventhough multiple people explained, you still don't get it. im sure you'll get your refund from the payment service within the said amount of days.
So let me get this straight, you deposited 50 dollars , it didn't reflect in your casino account , is that correct ? Do you have proof of this , like perhaps if you did an eft it will show on your banking app .
https://de.casino.guru/metaspins-casino-der-spieler-hat-ein-undefiniertes
https://de.casino.guru/forum/casinos/metaspins-casino---generelle-diskussion/4#post-72516
https://de.casino.guru/forum/casinos/metaspins-casino---generelle-diskussion/4#post-72518
https://etherscan.io/tx/0x4344c9d4fe411f31459e101fc21114b5133e52c45bac878e815ba0ccca3c463b
Awesome you even have it in writing from them , soo perhaps give them a wee bit of time to sort out this problem . I get what you are saying and why you are clearly upset over this . I'm not an authority on casino's or what process is followed in these cases but since the provider had the decency to respond and it's been handed over to another ,maybe cut them some slack on this . Hope you get your payback . Cheers
Ok, can we just cut this doofus out of commenting,, now by some magical mysterious reason it's also being called racism, thats where I draw the line. Dude is a idiot
My 40 days are going away. He came and begged and cried for such an incomprehensible, faceless and sick animal for only 50 dollars that I deposited and he took it, but he didn't do it, he didn't give me a refund. He said 40 days later, 60 days later, he doesn't understand at all, he's lost himself like a rabid dog. People have tampered with a really poor quality casino with the lowest facilities. God is not the only one who issues judgments and decisions on his own. It's as if the central bank of Switzerland has been handed over to this thief and he doesn't know what to eat. I lost my defenseless life in the casinos, but I can't bear this 50 dollars taken from me like this by this shameless scoundrel.
Dear user, stop creating another account only to come back and spread this vulgar nonsense. Your complaint against Metaspins Casino has been rejected, with the reason explained to you fully:
https://casino.guru/metaspins-casino-player-is-experiencing-an-undefined
I'm banning this account now; all others will meet the very same end until you calm down and keep following forum guidelines.
Can VPN be used to access games which are restricted by the provider? Or is this specific use forbidden?
Yet another account to trashtalk... You go girl...
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
