2 år sedan
At least you still end this with a positive balance. I know it is not much but could be far worse.
Anyway, hope all possible players will read this.
Jupi Casino – generell diskussion (sida 9)
2 år sedan
Hej! Spelat på Jupi casino och vann först 10 000 euro, fick information om att mitt konto var verifierat men när jag skulle ta ut 500 euro fick jag at jag behövde skicka in ytterligare ett ID. Har hållit på fram och tillbaka med dokument i flera veckor. Bad ask gambler om hjälp med att lägga in complaint men blev nekad då dom annonserar Jupi casino som ett ok casino att spela på. Tröttande och gick in och spelade igen så nu är min vinstsumma uppe i 25 000 euro men jag vet inte om jag någonsin kommer få ut mina vinstpengar? är det någon som mottagit en betalning från Jupi casino? Borde det inte var olagligt att lura spelare på sina vinstpengar? här är information om bilaget som tyvärr har flera casinon: Jupi Casino is an online casino launched in 2021 using 80 software providers including Net Entertainment, Microgaming and Betsoft Gaming. It is owned and operated by Famagousta BV, is licensed and regulated by the Government of Curacao.
Hur kan spelsajter rekommendera casinon som lurar spelare?
Jag väntar fortfarande svar på mit dokument och får ingen tidslinje när jag får svar det är extremt frusterande och hur ska jag sen få ut 25 000 euro när du bara får ta ett uttag om 500 euro och inte göra några fler uttag för uttaget på 500 euro är betalt. Vad sak man göra ????
2 år sedan
Could you please submit a complaint through our website? I'm not saying we'll 100% help, but we may give it a try. If it turns out that what you wrote is real, we could possibly add them to our blacklist.
Ändrad av författare 2 år sedan
2 år sedan
Hey Thank you both for you quick respons I will submit a complaint. I was really pusseled that Ask Gambler did not submit my comlplaint? there are so many sajts that has an add and recommends player to play at Jupi casino . I still haven't heard back from Jupi and they refuse to give me an timeframe on when my account is verified with ID nr 2 besides my driver license.
2 år sedan
Hello,
we are always happy to help.
Now give our complaint team some time, please. They'll get to you soon.
2 år sedan
Otroligt att ett casino som är så dåligt betygsatt av dig bara får toppbetyg från Askgambler. Antingen är de alla falska eller så förstår jag inte varför det finns så olika domar. Till exempel, varför finns det inget betyg på Askgambler av Dandosch? Jag sökte efter det, men bara hans olösta fall är listat. Så fler kommer att stöta på detta casino och som jag har en känsla av att allt är bra med dem. Först nu, när jag inser hur trög verifieringen är, spetsade jag öronen och läste prompt bara dåliga saker här och har praktiskt taget skrivit av mina pengar. Det enda som är bra är att jag definitivt inte kommer att spela mer och jag förbereder mig på att det kan dröja länge innan jag får se mina pengar igen.
Automatiskt översatt:
2 år sedan
Hello,
there is a pretty simple explanation. We've developed quite a complex process how to evaluate any casino. We also keep an eye on complaints so anytime a casino does something unfair, we react and its reputation may be affected.
Just read the section "Reputation explained" and check the complaints.
1 år sedan
Oh, I'm sorry to read this...
Their reputation is 0,8 out of 10 points, so it is most likely as you said 😔.
Furthermore, we have information that:
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
I'm just wondering now, how much have you deposited there to be able to place the withdrawal of 40k in total?
1 år sedan
Tell me the name of gambling tô send reclamation please. They allways asking me New documents
1 år sedan
Hello there,
it seems you have a problem with the verification process. I ask you to try to provide any documents they're asking you for. It is the easiest way.
Is there any particular document you can't provide, I wonder?
I'm not sure to what gambling you're referring to though. If it's a license provider, you should find this information on the casino's website:
and here:
You can also submit a complaint via Casino Guru Resolution Center:
https://casino.guru/complaints/create
1 år sedan
Kan du ge mig ett e-postmeddelande för att göra anspråk på ett uttag från detta kasino? Till och med regulatorn?
Automatiskt översatt:
1 år sedan
Hello,
I'm sorry your issue persists.
Please check those screenshots for both contacts
Antillephone contact:
casino support email - already posted:
Frankly, Antillephone is not the best authority when it comes to helping players.
1 år sedan
Anyone wishing to join. Please just don't. As someone said they are criminals. They don't pay out. It's headache after headache with kyc you never meet their reams that's because they don't want you to. Your withdrawal will stay pending and pending and eventually you'll probably be tempted to use it and yes lose it. So the more people who post things like this the more people who know to look else where. I mean why deposit your hard earned money and never ever see your winnings. It's actually theft. You learn the hard way. They have no intentions of paying out anything so please look else where, do your homework cos these are the lowest of lowest. No one gives a dam about their clients
Ändrad av författare 1 år sedan
1 år sedan
Hello,
this Bank Statement is a standard part of the KYC process, so I would not take it as proof that this casino is a scam. I think several other aspects are saying that this casino is not a good one:
Sadly, you have not checked our website before starting playing there. 🙁
1 år sedan
Shocking website. They have glitches in their technology where the screen will go blank and you can't watch your bet you placed run but the money still gets taken a d nw they have just closed me out if my account whilst I was watching a race
1 år sedan
Hello,
Do you know why your account has been closed, please? I would say that it was probably due to the account verification, some casinos do that.
If you try to access your account can you see any warnings or information?
1 år sedan
I'm done with them. I sent them my passport, bank statement, photos of debit card I was using and they requested a screenshot of a transaction of a deposit I made. They're a nightmare. Criminals at best
1 år sedan
Hello,
I know that this casino has a terrible reputation, but kindly note that the casino must be 100% sure that it was you, who made the deposit, played, and won. Sadly, the casino can't afford the luxury of meeting you "face to face" for verification, so it works like this.
On the other hand, it would be only better if you find yourself a decent casino instead.
Need a tip? Just check the list of the recommended casinos.
1 år sedan
I have no problems with any establishment carrying out checks etc. I understand the need to be sure. But the point here is they take your deposits and they don't mind who you are, I mean you could be a minor or been previously self excluded. My point is the issues they start to have is when you win and want to withdraw. That's when all the unnecessary stuff goes on. I know companies who let you upload stuff , and it's verified there and then and I also know companies who withdraw instantly within 10 mins of being verified.
But yes your 💯 percent right they are the bottom rung of the ladder and how they have any customers is beyond me. I would imagine its only a matter of time b4 they go out of business. But I do see what your saying. Cheers have a good day
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