After 11 days I got the money to my account, but I don't play on this site anymore, it's too stressful about the payment.
Hej alla.
Jag har också problem. Sedan den 13 augusti har utbetalningen fastnat för verifiering. I varje chatt blir jag tröstad, ombedd att be om ursäkt och ha tålamod för att förstå. Jag sa att jag inte förstår och vill ha mina pengar. Slutet på historien är att de idag, den 22 augusti, avbröt utbetalningen av tekniska skäl. Så jag begärde en utbetalning igen och det betyder att jag måste ha tålamod igen.
Hello everyone.
I have problems too. Since August 13th, the payout has been stuck for verification. In every chat I am consoled, asked to apologize, and be patient for understanding. I said I don't understand and want my money. The end of the story is that today, August 22nd, they canceled the payout for technical reasons. So I requested a payout again and that means I have to be patient again.
Hallo zusammen.
Ich habe auch Probleme, seit 13.8. steckte die Auszahlung zur Überprüfung fest. Bei jedem Chat werde ich getröstet, um Entschuldigung gebeten, Geduld für das Verständnis. Ich sagte ich habe kein Verständnis und möchte mein Geld. Das Ende vom Lied, die haben heute 22.8 die Auszahlung aus technischen Gründen storniert. Also habe ich wieder eine Auszahlung beantragt und das heißt ich darf wieder Geduld haben.
Hello!
It sounds like this casino is in a bit of an uneasy situation, based on the other's recent experiences.
This is sad because, at least to me, it seems some others have been paid eventually, so you probably have to wait too. I'm sorry, I don't have anything better to add.
Would you kindly update us on Monday evening, for instance?
Hej allihop, jag vet inte vad som händer med den här sidan, i början älskade jag den, allt var bra, uttag gick långsamt men de betalade ut, faktiskt deras servicesupport är riktigt bra.....problemet är i alla fall att Jag väntar just nu på mitt uttag sedan 09.08. och nu är det 23.08.....(de sa att de har problem i löneavdelningen)....och att jag borde vänta (jag har verkligen förståelse, men 14 dagar är för mycket..jag tappar förtroendet). ......nu vet jag verkligen inte vad jag ska göra? någon som har några förslag eller förklaringar? .......om de inte betalar mig, är jag fast besluten att anlita advokater och göra något åt mina pengar
Hello all , i dont know what is going on with this site , in the beggining i loved it , everything was good , withdrawals were slow but they were paying out , actually their service support is really nice .....anyhow problem is that im currently waiting my withdrawal since 09.08. and now its 23.08.....(they said that they re facing with problems in pay departmant)....and that i should wait (i really have understanding , but 14 days is too much..im losing trust )........now i really dont know what to do? anyone has any suggestions or explanations? .......if they doesnt pay me off , im determinated to hire lawyers and do something about my money
Hello,
have you seen the other's posts? I truly have an impression this issue has grown over the time.
Perhaps you can lodge a complaint here 👈 and give our specialists a chance to consult it with the casino before you turn to the costy lawyers.
What do you think, care to try that out? You have been waiting for a very long time, I agree.
Jag har gjort en uttagsbegäran sedan 08-17 och den är fortfarande under behandling, medan den är tänkt att lösas inom 3 arbetsdagar. Jag frågar dem varje dag i chatten och de svarar mig inte tydligt, de ger mig bara ursäkter om ekonomiavdelningen.
I have made a withdrawal request since 08-17 and it is still pending, while it is supposed to be settled within 3 working days. I ask them every day in the chat and they don't answer me clearly, they just give me excuses about the Finance Department.
Έχω κάνει αίτημα ανάληψης από τις 17-08 και ακόμη βρίσκεται σε εκκρεμότητα, ενώ υποτίθεται ότι μέσα σε 3 εργάσιμες ημέρες διευθετείται. Τους ρωτάω καθημερινά στο τσατ και δεν μου απαντούν ξεκάθαρα, μου λένε απλά δικαιολογίες για το Οικονομικό ΄Τμήμα.
Hi there.
I am sorry to hear that you are experiencing the same problem. As was previously said, there is a good chance more will follow shortly. I believe the casino ought to put in twice as much effort and find a solution before the vast majority of players are left feeling really let down.
Thank you for answering. First of all I want to thank you and your team that helping those unfortunate people. I really appreciate all this that you are doing.
Btw I believe all this delay is because of vacation summer days they lack workers on finance department, but still Iam not sure. What do you think ? Are they scam ? They have good rating from Guru ? 9.6 is possibly biggest rating here?
Anyway problems can happens , but still its 2024 year they should make it easy as other platforms did it. I have patience , I dont need that money to survive in my life but still it concern me , it would piss me off that someone try to cheat on me. I really had good vibes with this site , now I feel disappointed. I will wait until tomorrow and i will send complaint.
They are probabley profiting much , they have good rating , why they need this ?
Hey there. We are always glad to help whenever possible, so thank you.😉
It really could be the reason for the delay—the summer holidays, I believe—so please keep us informed on how it goes. Whenever you feel that it got really stuck, file a complaint, and we will start to investigate the issue.
Hopefully, everything will be solved as soon as possible. Let us know how you decide, please.
Hej, jag har ett uttag från 24/08 och det är 09/03 och alla ursäkter som alla andra, någon har nyligen fått pengarna.
Hello, I have a withdrawal from 08/24 and it's 09/03 and all excuses like everyone else, someone has recently received the money.
Buenas yo tengo un retiro de dinero del 24/08 y estamos 3/09 y todo escusas como ha todos alguno ha cobrado reciente
I fear this thread indicates this casino is currently not among the quickiest. Would you be perhaps interested in submitting a complaint? My personal idea is that if the casino is hugely delayed already, it's probably just a matter of time. Moreover, this casino has great user feedback, yet some players indicated a slow withdrawal process. In any case, let me know if you wish to lodge a complaint, will you?
😁 However, without its "costs," I believe the higher token would not be as satisfying.
Let me congratulate you on your copper success! If you're so eager to advance further, start writing honest user reviews on casinos you have played at, or be more active on the forum.
This link provides a deeper look into the progress. Good luck, don't stop now! 😉
Hello, if you read this thread or at least some of the last pages you will see that you are in the same situation as many other players. On the other hand, I would like to calm the situation down by saying that most of the players are waiting for about two weeks and most of them will get the money eventually. So the casino can have a delay and I am curious to see if it will be confirmed that they will pay you after 2 weeks. This is otherwise the exact time we give casinos to settle the withdrawal and send the money to the player.
Nevertheless, wasn't it necessary to verify ? 🙂
Nej, jag har aldrig blivit tillfrågad om verifiering och jag har tidigare gjort uttag på €1000 och jag har inte stött på sådana problem!
I see, so all you'll have to do is be patient and wait. If nothing changes in 14 days, we'll try to help you, since you have a complaint.
If there is any new information or if the money is received, please let us know.
Good luck. ☘️
Yes, if 14 days have passed since you made your withdrawal and nothing has happened, then we will contact the casino.
But I wouldn't be so skeptical. The casino tries to resolve almost every complaint, so if it takes even longer than that, I believe you'll get your money eventually.
I hope it will be all good.
Hi there.
That's unfortunate indeed. Have you been told any details explaining the delay, I wonder. Well, if you don't mind a few questions: When did you submit your withdrawal request, and has your casino account been fully verified yet? I'm just trying to find out whether we can think something up.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
Casino.guru är en oberoende källa till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av någon speloperatör eller några andra institutioner. Alla våra recensioner och guider skapas med största objektivitet och ärlighet, efter bästa kännedom och bedömning av medlemmarna i vårt oberoende expertteam. De är emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, rådgivning i juridisk mening. Du ska alltid själv säkerställa att du uppfyller alla rättsliga skyldigheter innan du spelar på ett utvalt casino.
Kontrollera din inkorg och klicka på länken vi har skickat till:
youremail@gmail.com
Länken är giltig i 72 timmar.
Kontrollera mappen för "Skräppost" eller "Kampanjer" eller klicka på knappen nedan.
Bekräftelsemeddelandet har skickats igen.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.