Betsolino Casino – generell diskussion (sida 16)

The casino is not under any protection. If the complaints against it are not resolved, then its safety index will change. The fact that it is marked as fresh does not mean that if it does not try to pay players and solve the problems that it will not be penalised. 

Oh, could you please let us know what they replied to you and how this whole process is progressing now that you have reported it please ?

Nåväl, efter att ha läst igenom allt är mitt hopp helt ute, precis som alla andra här! Och det tråkiga är att vi har skrivit här i 2, 3 eller fler veckor och klagat, men ingenting har förändrats! Absolut ingenting.

Detta väcker naturligtvis frågan om det överhuvudtaget är till någon nytta att lämna in ett klagomål.

För många är det det enda alternativet och de förväntade sig för mycket av CasinoGuru.

Att du kunde lösa detta.... Betsolino svarar inte heller på dina förfrågningar, så frågan är varför den fortfarande har betyget 6,8?

alltid likadant, galet 😀

Because so far it has only one unresolved complaint. When the other complaints are closed as unresolved, then the safety index will change. Not before. According to what I have seen some complaints have already been resolved by the casino a month ago and I would be very happy if it was like that. 

Unfortunately, we can't force the casino to do anything and even though we try to do our best for the players, it may not work out. So even though the players have hope in us, if the casino doesn't want to do anything, it's hard to move forward. 

Your complaint is open and the casino will be contacted shortly, so just wait and see what happens. 😕

My complaint is closed, and it’s not solved. I hope the other players who set up a complaint will be solved successfully.

That's very sad, we'll see what the others do, but if you didn't get an answer then I don't know how the casino will proceed in other cases. 

I would also like to see this to a successful conclusion. 😕

Jag får ständigt reklam från detta casino. Den tillhör också Betsolino så var försiktig

I think someone mentioned it here in the thread and also has an open complaint with this casino on our site. I would very much like to say and believe that everything will be solved without further problems but I don't want to promise it in order not to mislead the players unnecessarily. 

I hope that someone will come with a positive update. 🙁

Tyvärr kommer Irina inte att kunna ge en uppdatering; hon skriver samma sak till alla.

Man måste skriva ett mail för att få en uppdatering, hahaha... det finns inget svar på mail

Tyvärr händer ingenting med mitt klagomål

Is it an idea to write the game providers? Like pragmatic or so? I don’t think they want their games in such a casino?

Casino Guru har inte svarat på mitt klagomål på 48 timmar. Timern har gått ut för länge sedan, men ingen svarar.

Vad händer här?

Jag ställde precis samma fråga till mig själv, och det händer inte mycket för mig heller.

Betsolino-betyget sjönk med 0,5......

0.5 because they didn’t reply on my complaint I Guess…. Their have to be a lot of complaints to be unresolved to drop the rating that much so new players won’t start playing….

At the earliest a certain amount of time must pass which Kristina mentioned in order to contact the casino. However, I see that they have not responded to the complaint and one ended up unresolved, so I am beginning to doubt even that it will turn out well, although I would like to be wrong. 

Peter will have to extend the casino timer for another week. I'll let him know because apparently he's got too much on his plate so he may have overlooked it. However, from what I've seen of the unresolved complaint a few days ago, I wonder if the casino will take a different attitude to the others. 

Rest in rip 119€

RIP 550€

ja jag gav upp för rip 300.-