tamalamaland123s recensioner

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5 månader sedanOriginalspråkÖversättning
The automated system for verification was a complete failure. I used my driver's license and it stated my name had to be the same as my ID, and it is. Chat instructed me to reboot, clear cache ect and then suddenly my utility bill was rejected instead. These are the same documents I always use and they are up to date and valid and in the correct format. Chat told me to come back the next day, but they were unavailable and I gave up.

Update: I went back a number of days later and found out that I am now verified, which is good. It would have been appreciated if someone had reached out to me via email to let me know. I've adjusted my rating and will be giving things another chance.
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6 månader sedanOriginalspråkÖversättning
I find it frustrating to go through the process of reading reviews, terms and conditions, decide to sign up and give things a try, only to find out not only do they not have Interac available, but they currently don't deal in any currency other than EUROs. I had to provide screenshots showing no payment method available for me at all before chat eventually asked me to change my currency from CAD to EURO, which I declined and closed the account. They don't seem very organized unfortunately.
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Lamabet Casino
4 veckor sedan
Dear Tammy,

Thank you for sharing your experience. We sincerely apologize for the inconvenience you experienced when registering and choosing payment methods. We understand how important it is for players to have access to convenient payment methods and we are very sorry that you have experienced this situation.

Indeed, the availability of certain payment methods may depend on your geographical location and we make every effort to ensure that we have a wide range of options for all of our players. We are grateful for the screenshots you provided, which helped us identify the issue more quickly. Regarding the suggestion to change the currency, we appreciate your feedback and are working to ensure that such situations do not cause additional inconvenience.

Your feedback is important to us as it helps us to improve our service. Our team is already analyzing this case to improve the level of service and avoid similar misunderstandings in the future. We sincerely hope that you will give us another opportunity to correct your impression of our service.

If you have any additional questions or suggestions, please do not hesitate to contact our support team at support@lamabet.com. We are always ready to help.

Best regards,
LamaBet Support Team
6 månader sedanOriginalspråkÖversättning
I've had a pretty great experience here so far. Better than average RTP over the course of a few weeks and a couple of good withdrawals that were processed super fast without any issues. I wish there was more of a game provider selection, but the games I do have access to have given me plenty of play time so I'm not complaining. Verification was straightforward and quick.
6 månader sedanOriginalspråkÖversättning
Aside from having two deposits totaling over $200 CAD disappear within minutes compared to other sites I enjoy playing at, my second deposit required that I provide chat with an actual receipt of the payment from my bank before they applied it to my account. An account I verified before playing. Thankfully I screenshot every deposit I make. I use Interac etransfer and had already received notice in my email that the casino had the funds, but they wanted proof before they completed the deposit. That's the first time I've ever experienced this, and the last deposit I'm making here.
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Kent Casino
3 månader sedan
Hello!
We understand your concerns regarding the returns of our site. As an online casino, we strive to provide a fair and diverse gaming platform for our players. Our goal is to provide high quality games with fair odds for all participants. However, it is important to remember that luck is the most important factor in online casinos.
Regarding your deposit, we are sorry that this has caused you discomfort, however, in exceptional cases additional files may indeed be required to deposit funds, but we are always here to advise you on what is needed and where to get it.
8 månader sedanOriginalspråkÖversättning
Nothing but good things to say about this casino. Great selection of games, 24/7 efficient and friendly support, plenty of bonuses for those who use them, and withdrawals are completed super quickly, well within 24 hours if not even within an hour. I had some struggles with the app that does live verification, but that was sorted out in a timely manner and all was well. I've had a great time playing here.
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  • Prompt verification
  • Fast withdrawals
  • Great customer service
  • Lots of popular games and decent rtp overall
8 månader sedanOriginalspråkÖversättning
I couldn't win anything here if I filled a wagon full of money and towed to the site and dumped it in one game. I am also confused as to why there are two separate Boomerang casinos, one by Rabidi, and another by Casbit with identical logos. I couldn't get a straight answer out of either site that made any sense.
  • Nice looking site with a decent selection of games
  • Customer support via email was super quick
  • Pretty brutal RTP for me.
Boomerang-Bet Casino
8 månader sedan
Dear tamalamaland123,

Our entire team is very grateful for your feedback!

We apologize for the frustration you encountered during your time at Boomerang-Bet Casino. We strive to provide a fair and enjoyable gaming environment for all our patrons, and it's disheartening to hear that your experience fell short of expectations.

Regarding the confusion about the two separate Boomerang casinos, one by Rabidi and another by Casbit, we understand the concern. We will definitely look into this matter to ensure clarity for our players. Transparency and clear communication are paramount to us, and we apologize if you felt that our responses were not satisfactory.

If you have any further feedback or questions, please don't hesitate to reach out to our support team. We appreciate your feedback as it helps us improve our services for all our players.

We hope you'll consider giving us another chance in the future.

Best wishes,
Boomerang-Bet Casino
8 månader sedanOriginalspråkÖversättning
Not terrible and not great. Verification was within 24 hours, and I had some luck, but then waiting four days for the withdrawal to be processed. They are very clear about it taking at least two, if not five working days (nothing happens on weekends) and the money will sit there in your account to play until then. I'm not a fan of that.

Only a few providers available for me as a Canadian player, even Quickspin was blocked. The games lagged often and when refreshed suddenly my bet was way above what I had been playing at several times, which was weird.

No responsible gambling tools without contacting support, and to close my account, which I decided to, I received a reply to my email saying it could be a number of days for a reply. This kind of stuff just feels predatory and so I can't give them high marks even though I made a nice withdrawal.
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  • Chat available quickly
  • Verification was quick and painless
  • I had some luck
  • Slow withdrawals, potentially a week
  • No easy access to responsible gambling tools
  • Not enough games for this girl
8 månader sedanOriginalspråkÖversättning
I am unable to be verified here, which is pretty bizarre. They do not accept a driver's license as ID, and I do not have a passport, which I'm not sure I'd hand over to strangers on the internet even if I did. I spoke at length with chat and thought we had it sorted out by agreeing for me to upload my British Columbia, Canada Id card, which looks like a driver's license and uses the same photo, but is used as an alternative ID and identity card in Canada, but in the end it was rejected as well. I've been easily verified over the years, so this kind of stuff just annoys me especially after being told everything should be fine. A huge waste of my time.

This casino has been terminated on the AskGamblers website for being non-responsive. Play at your own risk.
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8 månader sedanOriginalspråkÖversättning
I was interested in checking this casino out, but after signing up it requires a code to your phone via sms which didn't work and showed an error. No chat available to ask for assistance, so that's a bad sign in my experience.
9 månader sedanOriginalspråkÖversättning
Looks like it has potential but unfortunately I had the same problem as my fellow Canadian states in the reviews. The deposit section only shows EUR currency, and when I asked chat they confirmed it can't be changed, but the person I spoke with was very polite.

Updating and upgrading my review. The issue with CAD funds was quickly resolved, I've made a couple of decent withdrawals that were processed quickly, and the rtp is above average in my opinion.
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  • Nice selection of games, fast verification and withdrawals
  • Interac withdrawals are not available but bank transfers generally only take a couple of days so not a huge problem.
Wazbee Casino
9 månader sedan
Hey tamalamaland123,

We deeply apologize for the recent inconvenience. Thank you for bringing this matter to our attention - we responded quickly and have successfully resolved the currency issue!

While we're new to the market, we're committed to swift action and adaptability.

Your account now reflects CAD currency, and we hope this trouble hasn't deterred you from giving us a try. Additionally, we've sent you an informative email detailing the situation.

Your feedback is invaluable to us. Thank you for your review.

Best regards,
Wazbee Team
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