ForumKlagomålsdiskussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 198)

1 år sedan av kirekin
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nathanphillips9
1 månad sedan

How long did jokabet take to respond to you from the date of your first email?

mrkrm
1 månad sedan

Their initial response was within a day if I remember rightly, however I had to wait about 2-3 weeks before they refunded me, I was relentless in chasing them and sending messages etc

jbias18
1 månad sedan

Yeah, I agree!

1 månad sedan

My complaint with Starling has also been declined. FOS is my last hope or I give up

1 månad sedan

I raised chargebacks to capital one and got a reply the transactions are not covered as fraud ! I specifically completed a chargeback form and sent it and never asked for them to be raised as fraud ! they are either daft or acting it not a massive claim £300 but jesus !

1 månad sedan

Är det någon som vet kontaktuppgifter till dessa återförsäljare

PNMM

LYXBOK

MAJMAJ

KUNAVA

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Jcejejxjvujr
1 månad sedan

Did you have any luck with ZPGD?

paulmcewan05
1 månad sedan

yeah, they're idiots

1 månad sedan

Just in the past week since charging back Capital one / mybookie.ag. They have called me 2 times basically begging for the money (850$) back or they’re sending me to collections. I laughed so hard and hung up. He seems mad since he’s been emailing me the same shit 😂😂😂 thanks for the money back idiots

1 månad sedan

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

1 månad sedan

Has anyone got an email for mastercard, since my bank is doing nothing to sort this.

1 månad sedan

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

1 månad sedan

Thank you!

did u just write that they miscoding and u Never bought there something. Or that it was for Casino and they miscoding. Thank you

mrkrm
1 månad sedan

i messaged the uk mastercard twitter, they asked for some details and forwarded it to another team on their side, not heard back from them yet, been a couple weeks, same with the FOS

Jcejejxjvujr
1 månad sedan

So are you going to give it out?

LizzieCG
1 månad sedan

Still in dialogue with them so not at the moment but you are very abrupt for someone who’s asking for help

1 månad sedan

Tråden har krympt ganska mycket, finns det någon anledning till detta?

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KatzeisBack
1 månad sedan

noticed the same thing, bit weird

1 månad sedan

has anyone on here actually got any refunds back from that actual merchant? not chargebacks

nathanphillips9
1 månad sedan

Only Jokabet, only found one merchant details and that was Talio constructions no response.

jbias18
1 månad sedan

i’m feeling a bit dejected with it all, i can’t get anything from my bank, i don’t know where else to go without the process taking months

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