ForumKlagomålsdiskussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 197)

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1 månad sedan

What do I need to say to jokabet though? Both payop and falcora were bank transfers. I’ve reported it to my bank (Barclays) as a scam and I’ve also reported it to their holding account providers, who are registered with the fca (reported to them too)

jbias18
1 månad sedan

Just to note, none of the other companies have refunded me, refused to email back hence me charging back with them

mrkrm
1 månad sedan

Send that email that I sent, even include their response to me. I think my username was jbias18.


Use my details I have no issues with that at all.

jbias18
1 månad sedan

Thanks, I appreciate this.

I’ve emailed jokabet so I’ll see how it goes.

mrkrm
1 månad sedan

This is what they sent to me too username (nathanphillips9) use all the ammo you can:

Hello,


We trust this message finds you well.


Your refund request has been processed and the funds are now on their way to your designated bank account.


Typically, bank transfers are processed by the payment provider within approximately one banking day, and they may take up to five banking days to be received in most cases.


Best regards,

Idris

Casino Support Team


mrkrm
1 månad sedan

Hello, which fraudulent site did you deposit money to? What was its name? Also, didn't they give your money back?






1 månad sedan

Strange that Jokabet seem to be decent in refunding yet others don’t. I know Jokabet is part of a few of the same/sister sites worth trying any that are linked to Jokabet as their terms do say no UK players yet let you sign up.

1 månad sedan

has anyone set up a telegram group about this? Would be good if we all came together and shared knowledge about this

kadirhkn15
1 månad sedan

There were 4.


betfoxxx

tikitaka

jokabet

ninewin

jbias18
1 månad sedan

Yeah, I saw that too and jumped on it. Even though I've seen the same in terms and conditions on other sites, they just blame me for apparently breaking the laws in my juristiction.

mrkrm
1 månad sedan

I think Ninewin might be a sister site of Jokabet, so that might work in your favour too.

nathanphillips9
1 månad sedan

Mystake and luckypays don’t have them terms in so they just blanked me, I think chargeback will work though.


As long as my credit card returns that’s the main amount, the debit card is only £40 so I want it back but no major issues if not

nathanphillips9
1 månad sedan

filefileI know wise replied saying they are still investigating after I threatened a complaint asking lots of questions which I replied to


What happened? Let us know in as much detail as possible. - it was a link claiming to be a mystery electrical box with pictures of people who received them I gave my card details to receive it 

What was the payment for? What was promised? as above

How did you find the vendor/merchant? Screenshots or a website would be useful. It just came up on google

When did you last speak to the vendor/merchant? I cannot get in touch the page all details are gone

When were you meant to get this product or service? It said within 2 weeks the money seems to have been taken in usd not gbp.


I mean it should be straight forward for them to open an item not received chargebacks or have I did something wrong !

Ändrad av författare 1 månad sedan
paulmcewan05
1 månad sedan

I can't tell if Wise are just being difficult or whether they're staff are just stupid. Just raise the chargeback, so ridiculous

paulmcewan05
1 månad sedan

Also the furniture place is based in Ghana and a fragrance store from Kenya, is that not a red flag for the bank? They should be blocking this by default

nathanphillips9
1 månad sedan

I know Nathan it is a no brainer for them why so many obstacles I reckon they encourage these sort of things to make money out of it or something I should have the temp credits by now !😳

paulmcewan05
1 månad sedan

It really does make you wonder. It just takes a bit of common sense to realise that the transactions aren't entirely legitimate

nathanphillips9
1 månad sedan

Yes odd how some simply raise them and others do not must be the management staff telling them to keep them down as they do not make anything from them and it takes up their time

paulmcewan05
1 månad sedan

Yeah, it must be. Weird how looking after their customers isn't at the forefront of their mind

1 månad sedan

We just need consistency, they should all raise them for us then if anything comes back from the merchant discuss further with us.


Not raising them is absurd.

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