Lucky7even Casino – generell diskussion

Om du vill diskutera något relaterat till Lucky7even Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Hittade detta casino här som helt nytt och registrerat. Efter att ha bekräftat min e-post bör jag logga in igen. Sedan fick jag meddelandet att mitt konto var blockerat. Jag är då i livechatten för att få svar, hur det kan vara. Damen sa att jag spärrade kontot själv. Jag är säker på att jag aldrig har spelat på detta casino förut. Jag frågade henne när jag registrerade mig och blockerade mig, hon sa att hon inte skulle berätta det för mig. Jag spelar också på andra Hollycorn-kasinon och jag har aldrig blockerat ett. Tyvärr var damen inte intresserad av vad jag sa, det kom bara hela tiden tillbaka väldigt ovänligt, kontot är stängt. Jag undrar hur jag stänger mitt konto som jag aldrig har spelat på. Det står 3/23 öppet här, väldigt konstigt. Men jag vill inte spela på ett casino med så ovänliga anställda ändå.

Hi Gretche70,

thanks for sharing this story with us. I must say it is weird, the chat operator or customer support should always do their best to explain the situation clearly. Who would enjoy rude support, I wouldn't for sure.

What just occurred almost sounds like your email or registration details were flagged, still it should be explained by the casino. Is there any chance anybody from your household played there, or someone else uses the same internet connection? It still does not explain the part where she said you blocked the account yourself, though.

Hopefully, you'll find a better site soon ✌

Tyvärr förklarar inte detta casino detta, och det finns inget svar på mail heller. Ingen i mitt hushåll spelar där. Jag undrar bara hur jag låste mig där trots att det är ett nytt casino och jag har aldrig spelat där. Detta kasino tillhör Hollycorn? Jag är fortfarande registrerad på andra Hollycorn-kasinon, kan sätta in och ta ut där, spela som vanligt. Tja, det finns bättre sajter. Och jag bryr mig mycket om kundservice på ett casino, och här är det väldigt ovänligt.

To me, it does not make much sense, either. Sounds more like a very unusual sort of mistake🙁.

According to the review, this site is owned by Hollycorn N.V. - that's correct.

Det är nog det, för kort efter att jag skrev inlägget här igår fick jag svar från detta casino. Förmodligen förbjöd de mitt konto av misstag, de ville förbjuda någon annan. Det jag inte kan tänka mig är att jag inte angav mitt namn eller adress, så jag registrerade mig först med min e-post och några minuter senare blockerades det. Och om det var en olycka skulle du ha sett det i livechatten. Där hade jag bara gett min mail och den kom precis upp, kontot är spärrat. Och det konstigaste var att jag fick ett mail från 2 andra casinon Betibet och Lucky Dreams, som är via dama nv, att mitt konto skulle aktiveras igen. 1 minut senare e-post igen, mitt konto skulle avaktiveras igen. Och några minuter senare fick jag det här mejlet från lucky7even att de av misstag blockerade mig och att mitt konto nu är öppet. Det hela verkade bara konstigt för mig, eftersom jag hade stängt alla mina konton på dama nv, fått mejl från 2 dama casinon om att kontona var öppna igen och kort därefter avaktiverat dem igen. Och sedan några minuter senare från lucky7even att det var en olycka? Det verkade för mig att lucky7even var ett damas kasino, de öppnade av misstag de andra kasinon för mig först, stängde dem sedan igen och först därefter öppnade de rätt konto igen. Det vore ett konstigt sammanträffande om det inte var så.

Åh ja, jag gav casinot en chans och jag spelar bara. Först igår skrev jag till luckydreams att dama ov skrev om varför de öppnade mitt konto igen. Nu får jag verkligen svaret att jag borde beskriva min fråga mer exakt och ska kontakta letslucky???? Letsluky är också ett hollycorn casino, men jag skrev definitivt till luckydreams. Så det är som att Dama och Hollycorn är ett. Då hade jag rätt i min gissning om varför de av misstag stängde mitt konto

This is quite a bizarre situation. Now I'd say that more than one mistake was done. I would definitely ask Letslucky where they got the request. Could be useful. I have never heard about the connection between Dama and Hollycorn, but maybe you find it unintentionally.

If you're going to ask the casino, let me know what they tell you, please.

Kasinot kan inte svara på denna fråga för mig. Titta på letslucky, jag skrev också något där i diskussionerna. Det nya 50crowns casinot från hollycorn, exakt samma tema, casino från hollycorn men mejlet säger dama. Jag skrev också i diskussionerna. Igår registrerade jag mig där och betalade in 20 euro, pengarna krediterades mig inte ens förrän idag. E-postmeddelandet från dem finns inte eftersom jag hela tiden får tillbaka det eftersom det inte finns

Hello Gretche70,

I read that all today. What a very surprising coincidence. 🤔I honestly don't know what to say, it almost sounds like those casinos can't figure that out either.

Once you think you need support, the complaint is at your service.

Hi my name is Melanie Beland okay I'm complaining about this casino because of the fact that I was playing with them for a few weeks now and as soon as I went and make a withdrawal and now it's soon it was I was up it was at pending and now it's in progress and they're telling me that they have to wait because it's on my side that's pending or or you know it's my bank that's holding up everything but they're lying pure Line because I already looked I already got an email from gigadat and it clearly told me that there was nothing pending on their side okay so they're trying to tell me that and then I showed them the screenshot of the email when I spoke with interact and they said oh it's the bank on our side so I said you lied to me you straight up lied and you just told me you was on my side. And then I come on your site and I see the reviews for this casino and they have a problem with paying out like withdrawing money 5 to 10 business days bro it's an interact okay it takes two to three minutes it could take 24 hours it doesn't take 5 to 10 business days I know because I'm a Canadian and it's Canadian based company so I know how long it takes you know and they're trying to play games with me bro I have all the screenshots I'm going to show you nowand now I'm still waiting like literally it's in progress it doesn't make any sense of telling me it's on my side I just caught them in the lie read everything that you could see on that side okay I sent you what they were telling meThat's the thing my account is very verified okay my withdrawal has been approved and right now it says it's in progress so this is the problem I don't understand when they're telling me that it takes 5 to 10 business days when it doesn't we all know it doesn't I'm verified I have no kyc problems okay I have no problems with them at all so all of a sudden they give me problems when it comes down to my withdrawal tell me it's 5 to 10 business days read what I wrote you they told me that they don't have time for some entity on my side to open my bank which was totally rude and unaccepted because it's their Bank when I caught them in a lie I said actually no I screenshotted what you said yesterday and you told me it is your bank on your side and you're telling me the same thing today that's why I said I sent you guys a screenshot if it's in progress I've been playing for several years okay and if it's in progress and your kyc you should get your money within 24 hours not even less if it's interact it's a Canadian based company interact so I know how it works they're playing games because I see all the reviews on here and they're having problems with withdrawing their money so I'm not the only one

Hi, could you tell me how long you are waiting for your withdrawal ? Is this your first withdrawal at the casino ? I would like to add that we give casinos 14 days to settle a withdrawal. 

Also I saw that your account is already verified. Did the casino also say why there is a delay in withdrawal ? I am thinking that it is a holiday and the casino may be understaffed and therefore it may take longer. 

However, I also saw that you have filed a complaint so our team will try to help you if your issue persists and you don't get the money by the mentioned time. 

Could you update me on how this is going? 

Hi Jaro

Thank you for your reply.

I will keep you posted. I still haven't received my payment. Holidays are over so also I made A withdrawal with interac e-transfer . I'm from Canada so I know interact and gigadat are Canadian based company's so I know how long it takes. Weird vibe . I never heard 5 to 10 business days on a e-transfer it's rather shocking and everytime I ask them it went from pending to progress and it hasn't said accepted yet they said they approved my withdrawal and processed it and said it had something to do with my bank ?? impossible for the simple fact in order to receive my money it has to be with interact and I emailed them I have the email they that they saw nothing pending and to talk to the merchant . So I did. I told that there's pending with interact and it's on there side . Then they told the truth . They said that they approved the withdrawal and processed it but that's not true it's still at the bank on there side and they said yes it is and these type of transactions take up to 10 business days I was like wow you lied to me the whole time I clearly knew that they were lying and stalling for what I don't know but other reviews on here say the same thing I'm verified . Spent a good amount there a few times, no problem taking money right. Anyways they repeat the same thing over and over again like robots . That's why I came here cause I've been playing for several years and this is ridiculous I've never experienced being KYCed and having to wait 10 business days for 229$ e-transfer. Anyways I'm going to get my money trust I don't give up and I go straight to there license provider and complain about the nonsense chamber of commerce in Curacao egaming.... Didn't do it yet hoping they will come to there senses before that. That's why I'm here you guys always helped me so I stay loyay to the ones who stay loyal to me .

Thank you very much I appreciate your response I will keep you posted.

Regards Melanie Beland

It is definitely not pleasant when you are in the middle of a problem and the casino tells you that your withdrawal has been processed and that the bank is at fault, and the bank tells you that there is no fault on their side. 

That's why I think it's good that you came here and filed a complaint so that our team can investigate this situation and see where it ends up. 

However, I firmly believe that this situation will be resolved as soon as possible and there will be no further added problems. 

I will be waiting for your update. 🤞

Thank you Jaro I truly appreciate it.

I definitely will give you that update. Regards

Melanie Beland

Great! We'll be here. 🙌

Thank you for your support.

I really appreciate it Radka.

Regards Melanie Beland

I just came across the good news! I'm thrilled to see your money is where it belongs!

🙌

Do you have any additional details regarding the cause of the issue at all?

Hi Radka

Well for starters good morning.

Well they ask me to do a request for a withdrawal again because there were experiencing a technical issue. They knew right away as soon as I said I was going to complain and I made a complaint with you guys and then everybody else that I was just joking about my money so all the sudden now I got my money and there was a technical issue on their side you know it just so funny it's so happens to be like I need to make another request for my withdrawal because it was a technical issue so I said that you know you have to make a complaint and that you have to threaten them with you know I'm making a complaint with them casino little ruler you know any authority that comes with Curacao all I mean it's just sad. In essence I got my money and I'm happy I'm just not going to play it that casino anymore that's the bottom line honestly.

Sometimes technical problems can occur which is not pleasant but as long as the casino communicates and tries to somehow resolve the situation and help you, it's fine. In this case, you should have re-submitted your withdrawal and everything turned out well. 

As for not playing here anymore, it's up to you and you know if it's worth it. 

Anyway, I'm very glad you got the money and can enjoy it. If I may ask what method did you use to withdraw the money ?