ForumCasinonChipstars Casino – generell diskussion

Chipstars Casino – generell diskussion (sida 6)

3 år sedan av bojan851
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50118 visningar 344 svar |
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1...5 6 7...18
1 år sedan

Dear Radka,


You have been informed via direct comminication channel, this will clear up any questions regarding this frankly frivolous request by ngam5771.


Your Chipstars team

1 år sedan

Hello there.

I'm not aware of anything like that; perhaps you can respond openly here on the forum?

I mean, it is quite complicated when I have no clue what this is about.

Thank you.

1 år sedan

Tack så mycket Radka, jag tycker att det här kurragömmaspelet från Chipstars är väldigt sparsamt och fel.


Jag upprepar igen... även om jag, som kund på kasinot, felaktigt begär en återbetalning, kan du artigt tacka nej. Men man ska inte agera lika klandervärt som operativa chefen "Danilo". Skicka WhatsApp-meddelanden till kunden med ett spanskt nummer och hota dem!!! Detta är oacceptabelt beteende från ett kasino och de ansvariga!!


Jag skickade det här meddelandet till Radka och teamet som en skärmdump via deras e-postadress. De finns som bevis! Tack så mycket


Ändrad av författare 1 år sedan
Automatiskt översatt:
ngam5771
1 år sedan

I feel like I'm caught in the middle of something much more complex, still, I believe that open discussion and plain explanation are the easiest ways to let this all be cleared out.

Because at this point, there isn't much we, who were not involved from the beginning, can say.

Obviously, threatening anyone isn't an option.

Thank you too, and have a nice day!

1 år sedan

Has anyone else had any negative experiences besides ngam5771?

jwillow84
1 år sedan

I don't think it's necessary for me to write what I wrote in the SuperBoss casino thread. You can do your own research, and of course I understand that you want to see other players' experiences, I hope you find what you're looking for. 🙂

1 år sedan

Has anyone else had any negative experiences besides ngam5771?

1 år sedan

We would like to answer directly to this query.


Everybody who comes to our site to have fun and play will have a good time, a look into the review section should be sufficient to get candid insight.


ngam5771 however engaged into highly fraudulent activity, impersonating a mentally handycapped person the first time and then a second time impersonating a dead person.


There have been no threats, we always ensure the best services and conduct our correspondence in the most professional way, reserving rights to take legal steps is not a threat by any means.




User dmr1s posts are also frivolous, to say the least, it appears dmr1 has a somewhat selective recolletion/memory, here is an excerpt where he says all the issues with Chipstars have been amicably resolved.


file


There is often more to the stories than what is reported and we are careful to not disclose information which is not supposed to be public facing.


We hope this puts things into perspective and wish you a good time.


Your Chipstars team.

Ändrad av Radka 1 år sedan
Orsak: Reklam
1 år sedan

Dear casino Guru

I'm sure this is a very serious violation of your rules.

Get this off your site immediately!!


1 år sedan

Could you please explain the case a bit more? Was he using someone else's documents? How do you know he was pretending to be handicapped or using dead persons identity?


Was it a case of trying to get the losses back via saying account was opened when it shouldn't have been thus all losses should be refunded?


I can't say I understand what's gone on here. Maybe you can tell us your story Dave?

1 år sedan

Dear casino Guru

I'm sure this is a very serious violation of your rules.

Get this off your site immediately!!


1 år sedan

I honestly see no harm in that. I have no clue which rule was broken. Aside from the fact that you've created a second account to return here, both accounts are now banned.

We won't support the likes of you here. I have told you many times before.





1 år sedan

Could you please explain the case a bit more? Was he using someone else's documents? How do you know he was pretending to be handicapped or using dead persons identity?


Was it a case of trying to get the losses back via saying account was opened when it shouldn't have been thus all losses should be refunded?


I can't say I understand what's gone on here. Maybe you can tell us your story Dave?

1 år sedan

I guess it would be better to use the reply button so the recipient is aware of your response.

DMR2, however, won't respond; his second account has also been banned. I'm sorry, but we won't stand for such an approach.


Chipstars Casino
1 år sedan

Den som vill ha lite kul bör undvika detta casino. Du hänvisar till löjliga 52 recensioner som påstås vara positiva. 52 recensioner är inte meningsfulla för mig och speglar inte ett bra casino. Som om du inte skryter om det!

Snälla svara på min fråga om hur du tror att du vet sanningen? De klassade helt enkelt det hela som en bluff. Tydligen utgav jag mig som handikappad första gången och som avliden andra gången. Det du skriver är löjligt och visar hur tveksamt ditt arbete är. Kära Radka, jag informerade Chipstars om att mina kreditkortsuppgifter missbrukades och att en avliden person registrerades hos dig! Berätta nu för mig vad som är bedrägligt med det. Ett av mina styvbarn registrerade sin bortgångne far och använde mina kreditkortsuppgifter!!! Chipstars stödde detta tillvägagångssätt och återbetalade inte mina pengar. Chipstars tolererar därför betalningar från tredjepartskonton och stödjer därmed penningtvätt. Det återstår att notera.

Chipstars bestämmer själv vad som är bedrägeri och vad som inte är det. Detta är ytterst förkastligt. Precis som jwillow84 skulle jag vilja veta hur du vet att det är en bluff. Slutligen har jag försett dig med alla relevanta dokument. Den registrerade är ju faktiskt död (se dödsattest) och mina kreditkortsuppgifter som du fått är annorlunda. Jag har ingenting att göra med det första fallet som Chipstars beskriver. Detta visar hur dåligt Chipstars forskar!!

Det är skrattretande att Chipstars tror att jag inte blev hotad. En polisanmälan om hot upprättades. Om polisen fastställer att det är ett hot är det inte upp till Chipstars att bedöma att det inte är ett hot. Chipstars är ingen polisstyrka. Det är hotfullt när du skriver till någon via WhatsApp och hotar.

Jag har spelat onlinekasinon i över 10 år. Jag har aldrig stött på något liknande Chipstars. Ett sådant här casino borde förbjudas!! Och sådana anställda bör inte arbeta i någon tjänstesektor.

Tror du att jag skulle ha ansträngt mig så mycket för att svara på forumet om jag inte hade blivit hotad och inte fått tillbaka mina pengar på ett orättvist sätt? Nej! Jag kommer bara inte att tolerera att sådana lögner sprids av ett kasino som vidtar sådana åtgärder för att skrämma människor. Du är på fel adress för mig med sådana "åtgärder"!

Automatiskt översatt:
1 år sedan

As a once member of a Chipstars.bet player, i can assure you they are scammers, as a once player of this casino, i was not told or declined that this casino is not allowed in Austria to play thus not having the Austrian Licence, and the only licence in Austria that is approved is the site win2day, which i found out later and too late, as of this, once i found it out and i found it out listing through instagram and seeing the ad that says ( take back your casino losts ) from the company of lawyers in Austria that work for the players that have played in any other casinos rather than win2day and take back they’re deposits minus the winnings, as of then i have contacted the VIP Manager od Chipstars casino named Danilo, if that is true and could we arrange something so that i should not take it in that serious matter with this company ( which is not the only company that does this for the players in Austria ) , he immediately blocked my account and didnt answer for days, and when he did answer, he only said its my right to do that, and i asked him one more time, at which he responded ( also after days ) : "my username" we are finished talking, good luck.

And we are talking here about a 5000€ minus the winnings, and this VIP Manager even asked me once, am i from Austria, which i replied yes, he didnt once told me that it isnt allowed, even though they dont block your IP and even though they are admitting that they are allowed in Austria and that they have Austrian licence for the players to be able to play, which i now have chat proof that they admitted that they do have, even though they dont and cant have.

dancibilanovic
1 år sedan

Hey. I'm sorry for the situation you've gotten yourself into. It is not easy to hear when a player has similar problems and is not given the right information. However, when you registered you could also enter your country in the formular without any problems ? Alternatively, didn't you try to check the terms and conditions to see if your country was restricted or not ? 

Anyway, if you think the casino misled you and didn't give you the right information when you asked and you feel that the fault is on their side, I would recommend you to file a complaint here

Are you going to do it ?

7 månader sedan

Hi

I have had a good experience at chipstars.A vast variety of games and i was verified very quickly.

I deposited through a bank transfer on numerous occasions.

I was lucky enough to win £800 which i withdrew on the 5th of April.

I know its been a weekend but when i asked live chat yesterday they said chipstars are waiting for there wallets to be replenished.

Never been told this before,,makes me feel a bit worried.

Can chipstars agent verify that all is good please.

Thanks Carl

7 månader sedan

Dear player,

We would like to apologize for the somewhat delayed withdrawals of the past few days. The reason is a mandatory change in the provider API, which was communicated via short notice, we are working on this with the highest priority and we should have everything back to business as usual within 2 business days. We thank you for your patience and we have credited a little gift for the inconvenience to your account.

Kind regards

7 månader sedan

Dear Chipstars

Thank you for your quick response.

Another positive to my experience of playing at your casino.thanks for the unexpected gift.

kind regards

Carl

7 månader sedan

Hi

I have had a good experience at chipstars.A vast variety of games and i was verified very quickly.

I deposited through a bank transfer on numerous occasions.

I was lucky enough to win £800 which i withdrew on the 5th of April.

I know its been a weekend but when i asked live chat yesterday they said chipstars are waiting for there wallets to be replenished.

Never been told this before,,makes me feel a bit worried.

Can chipstars agent verify that all is good please.

Thanks Carl

7 månader sedan

Hm, I think that's a nice gesture from the casino and also thanks for your experience you described. When you get the money, feel free to share and update us. 

You can also write a user review and tell us everything you experienced in the casino and what you think are the advantages or disadvantages. 

If you decide to do so, just click here- user reviews

Keep up the good work and I hope you get your money as soon as possible. ☘️🤗😎

7 månader sedan

Dear Chipstars Casino

Thank you

I have received my £800 cashout today.

Live chat and yourself have been very helpful.

I have no problems in giving your casino a positive review.

thanks again



Redears67
7 månader sedan

Great news. I'm glad you got your withdrawal and all went good in the end. How long did it take ?

Regarding user review, you can also write one here- user review. 🙂

Casino will be delighted I reckon.

Also, do you play here often ?


7 månader sedan

Hello,

You are stating that Chipstars accepts players from Cyprus, but my country is not available in the list when I try to register.

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