God eftermiddag. Jag har inte fått något om selfien. Och eftersom jag inte fått något kontaktade jag chatten igen, där jag fick veta att selfien inte var tagen ordentligt. Det som verkligen irriterar mig är att om jag inte frågade skulle jag vänta och ingen sa till mig att selfien inte var rätt. Under tiden laddade jag upp fotot igen och det accepterades, men det här var allt i chatten, jag fick ingen information om att det var korrekt, men i chatten sa de ja, att kontot nu var verifierat, och att Jag var tvungen att vänta på att uttaget skulle behandlas. De säger att det tar 72 timmar, men den 4 tog det 72 timmar och efter en vecka avbröt de uttaget. Jag har inget inspelat, men från och med nu kommer jag att spara chattkonversationerna.
Tack
Good afternoon. I haven't received anything about the selfie. And since I haven't received anything, I contacted the chat again, where I was told that the selfie wasn't taken properly. What really annoys me is that if I didn't ask, I'd be waiting and nobody told me that the selfie wasn't right. In the meantime I uploaded the photo again and it was accepted, but this was all in the chat, I didn't receive any information that it was correct, but in the chat they said yes, that the account was now verified, and that I had to wait for the withdrawal to be processed. They say it takes 72 hours, but on the 4th it took 72 hours, and after a week they canceled the withdrawal. I don't have anything recorded, but from now on I'll save the chat conversations.
Thank you
Boa tarde. Não recebi nada em relação à selfie. E como não recebi entrei novamente em contacto com o chat, onde me disseram que a selfie não estava bem tirada. O que me deixa mesmo chateada, é que se eu não perguntasse ía ficar à espera e ninguém me disse que a selfie não estava bem. Entretanto voltei a carregar a foto e foi aceite, mas isto tudo foi no chat, não recebi nenhuma informação que estava correta, mas no chat disseram que sim, que a conta agora estava verificada, e que tinha que aguardar pelo processamento do levantamento. Dizem que são 72h, mas já no dia 4 eram 72h, e ao fim de uma semana cancelaram o saque. Não tenho nada gravado, mas a partir de agora vou guardar as conversas no chat.
Obrigada
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