Good Day Juzzy92,

Thank you for providing feedback.

I'm sorry to hear that your experience with us was unpleasant.

I completely understand your disappointment. Waiting for a few days for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.

In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.

I can assure you that we take these matters seriously and do our best to get them resolved as soon as possible.

We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.

Please feel free to contact us via email at contact@spinsamurai.com. You can also contact us via live chat; we are available 24/7.

Kind Regards,
Spin Samurai