Hello, Dear scooter11151!

Thank you for your feedback. We understand it's not nice to find out that your account has been frozen.
However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts.
Verification can take 60 days, and on rare occasions even longer. We're doing our very best. Account verification is a multi-stage process and takes time.

Please provide your gaming ID so we can track the verification status of your account.

We hope that the final decision will be positive and you will get back to the game!

Have a nice day!
Yours, Mostbet.