National bet casino

Är det någon som vet något om detta casino

National bet stängde mitt konto utan förvarning med ett saldo och de vägrar fortfarande att ge mig någon information

Could you please post the URL of the casino, so we can make sure which one you talk about?

Also, did they close your account after you requested your withdrawal?

Was your account fully verified there?

https://nationalbet.co/live-betting

De bad mig inte om verifiering

Nej, kära Romi, jag hade inte begärt ett uttag.

Kasinot är nytt med grunddatumet 09/2024 baserat på Cypern

Thank you for the information.

I have added this casino to the list of new casinos for our data team to have a look at it and prepare the full review, as we don't have it yet in our database.

Our complaint team will correct the information in your complaint as well and will try to help you out.

So, this casino just suddenly closed your account without any notification about the reason. Right?

May I ask if your balance was from sports betting or the casino games?

I am asking because unfortunately we don't have any department dealing with sports, so hopefully our team will be able to help if you were also playing some casino games, you know.🤞

Nej, inte restinkomst.

Det var en insättning och när jag satte in pengarna stängde de mitt konto.

Jag ber också om mina insättningar på 800 euro tillbaka

I understand, but unfortunately our complaint team couldn't continue in resolving this complaint as the issue was related to sports.

We don't have a branch dealing with sports betting yet, but I can suggest some websites that do:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Please let us know if you have any updates.

Kära Romy, det handlar inte om sport.

Det gäller insättningen han gjorde och så fort den gjordes stängde de mitt konto.

Det gäller driften av kasinot.

Jag spelade även slots på just detta casino.

Just nu är mina pengar frysta utan att jag har tillgång till mitt nationella spelkonto

I understand.

In order to get help from our team, you will need to reopen your complaint then.

Unfortunately, you have stated that the winnings were from sports betting, and that is why it got rejected.

Please explain the whole situation in your email and state also the correct name of the casino so our complaint team can react accordingly and try to help you out.

Please let us know if you need any other assistance.

Kära Romy

Jag har begärt att klagomålet ska tas upp på nytt.

Jag hoppas att det kommer att accepteras

Kära Romy

Nu kan jag inte heller kontakta dem.

Jag skickar ett mail och adressen finns inte .

Medan det var kommunikation för tre dagar sedan.

Jag är rädd att detta casino inte existerar och det är en bluff.

Kära Romy

Efter att ha kollat ​​fick jag reda på att de även har blockerat min kommunikation.

De har fryst min pant och jag kan inte ens komma i kontakt med dem

I can see.

Now we need to wait for our complaint team to have a better look at this situation and decide if there will be any possibility to get involved and help.

Still keep us informed about any news, please.

Kära Romi, efter en kontroll som jag gjorde är detta casino inte kontrollerat av någon tillsynsmyndighet

This will be great information for our data team to know. Thank you for that.

Kära Romy

Har vi någon uppdatering om att aktivera mitt klagomål?

I can see that it is now under review by our complaint team. I will try to talk to them regarding your complaint and try to find out any information on how it is going to be taken.

I will inform you soon.

Kära Romy

Kasinoguruledningen avvisade mitt berättigade klagomål på grund av inkonsekvent information.

Jag frågar vad den inkonsekventa informationen var när jag har lagt fram alla argument som gör mitt klagomål berättigat.

Vänligen hänvisa till trust pilot för att verifiera att nationella spelkasino inte är betrodd.

Tyvärr är jag tvungen att ge en negativ recension för guru casino på trustpilot.

Hi there!

I can partially understand your frustration, but as far as I can tell, the complaint against National Bet Casino was dismissed because, to the best of my knowledge, we still lack expertise in the field of sports betting and do not accept such complaints in the first place.

Are you referring to another case? I must admit that I am not entirely sure what you are talking about in your post. In light of the mediator's final explanation, I would say that he was prepared to go above and beyond for you:

"As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint."

To me, this is quite a proactive approach Nick has shown.

Is it about some sort of reopening request maybe?