Vad skrev du för motivering för luxtel? Tror jag tog att jag ej fått varan men det gick ej igenom. Fick till svar att ibland kanske det är svårt att veta var man handlat ifrån. Men kan kan ej gå vidare med bestridan mer på den transaktionen.
Konstigt, skrev dom bara så? Var det Revolut? Försök lägga upp bild om du kan.
Jag skrev samma, att jag inte fått några mobiltelefoner skickade och att supporten inte svarar när jag försöker kontakta dom
Luxtell.eu (registrerad i London)
Ja, men skicka ingen bild på det och kan inte öppna upp ärendet igen verka det som. Revolut var det,men känns väldigt oseriösa då dem granskar det i 30 min .
No way are they looking into it ! mine too rejected in 20 mins they are at it
Same for me, every transaction got rejected in less than an hour.
Before or would take around 24h some times.
Something is very wrong here, i dont even think they look at the transactions anymore or read peoples "Evidence" they just instant cancel it and call it a day.
Hi guys I am not sure if I am allowed to say the Casino, so I won't but I have several transactions from a Non GamStop Casino and these are some of the names on my statements for those...
Nikotpf Pokerprosonlin
Mydeliveryy
Zpaympf Theplatinum
Nikotpf.elegro.Eu
Zpaympf*highrollerwins
I have since found out this is probably a non reputable casino and wondered if I had a chance to recoup my money? I can't do chargeback as they are well over 120 days time limit? I've tried to contact the casino directly they ignore me so that isn't an option
I suspect wrong MCC but I am not 100% sure of this
Do I have any options left?
Any help greatly appreciated. Thankyou
You sure have wrong MCC but you cant do nothing.
The merchant wont chargeback in 98% of cases.
Bank wont chargeback i 99% of the cases
The casinos wont chargeback in 99.9% of cases
See it like a sign that you should stop gambling.
Thanks for the response - so this topic is 247 pages of pointlesses then? Surely not? Surely a lot of people have been successful with this?
Earlier yes.
But lately almost nobody.
In the beggining a couple of the merchants payed back.
After that almost nobody. Banks have helped out som lads out but almost none.
Casino i seen 1-2 case only
Hi Mate.
many moons ago at the start of this thing I managed to recoup all of my losses from everyone you listed there, and wintermads.
now due to the popularity of this thread I believe they’ve cottoned on a bit and are just outright ignoring unless a chargeback or complaint is raised. I was one of the lucky ones right at the start who also helped a few people.
in still out about £400 from a few random people that bank or company wouldn’t refund me so I’ve given up. I think best bet is to raise with FOS now as nobody seems to be up to helping.
Hi Mate.
many moons ago at the start of this thing I managed to recoup all of my losses from everyone you listed there, and wintermads.
now due to the popularity of this thread I believe they’ve cottoned on a bit and are just outright ignoring unless a chargeback or complaint is raised. I was one of the lucky ones right at the start who also helped a few people.
in still out about £400 from a few random people that bank or company wouldn’t refund me so I’ve given up. I think best bet is to raise with FOS now as nobody seems to be up to helping.
Thanks for the explanation. So it appears I'm facing a losing battle - but I still feel like I want to give this a go (nothing to lose?) but I'm not sure exactly what I can do or where to start? When you say "complaint is raised" - what do you mean? How is the complaint raised, via what authority?
(Chargeback option is 100% not available as transactions over 8 months old)
So therefore I don't think I can take it directly to FOS either as I havent complained with my bank (no grounds to do this?)
Can I ask VISA/Mastercard directly?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
