A clear example of Financial Ombusdman taking the side of the consumer in relation to incorrect MCC coding.
When contacting your bank it might be worthwhile stating theses outcomes through FOS to speed up the process.
https://www.financial-ombudsman.org.uk/decision/DRN-4443965.pdf
You having any joy with your chargeback requests?
having had a convo with my bank via phone, the agents were willing to raise a dispute which I need to provide evidence for. Will be sending a word doc out listing out all of the T&Cs for Mastercard and visa as well as examples of FOS decisions made in cases similar to mine. If they reject, I will raise with FOS and will most likely get my money back that way.
Sounds good, good luck and let us know how you get on!
Hi,
Could you send the template of the word document also just to help others in the same situation
Will do
I’ll be refining it over the day and will share once I send it off.
Top Man🙂
Hey guys.
does anyone have any contacts for
"falcora finance"
does anyone know if elegro .eu is payment provider for WINTERMDSE?
thanks in advance
x
One of my credit cards just successfully charged back £2.1k.
Just two more credit cards to go.
Congrats mate
Great news! Was it Mastercard or Visa?
Did they go the goods not received route?
Hi everyone, just got an update regarding my case -I have succesfully been chargedback from Grottobook/MyDates via Revolut. It took exactly 50 days so I assume that they havent replied to the bank.
Kasha has claimed that a refund was made for BP W Loading twice now without any refund, they are however still communicating and are now saying that the refund is actually not made. Fingers crossed i guess
I have recently got a big refund for chargebacks from my bank I relapsed on Kinghills Casino and lost £7500 last night I gave several transactions byte news, smpayPF*SkinsOnly and smpayPF*MagicInc I noticed when some went through they went to sumup which is like a personal payment reader the problem is im scared to go back to chargebacks at bank after them raising well over 60 of them ive messed up big time feeling down n tired as hardly slept last night and now in work anyone had any experience or tips of this one I read a few contacted Kinghills and got a 50% deposit refund I reckon the games are rigged as got a bonus round on madame destiny megaways for £18 and got £270 back then a £21 bonus round on bigger bass bonaza got £350 was like no way !
Damn Paul - I'm sorry to hear.
Firstly, get yourself blocked from that Casino. Contact them and explain the usual stuff, no harm in asking.
Lets do some research on the merchants. As they're fresh transactions they may be able to return them right away.
From my experience, the banks are less forgiving next time, so try all other methods first.
smpaypf* is a similar merchant name to nikotpf* that are linked to Elegro, might be worth emailing them: support@elegro.eu
Another way of checking the payment provider is, if you still have your Kinghills account, go to the deposit bit and pretend as if you're depositing, once it asks for card details you can right click and inspect element (on a computer) and often opening up all the arrows it eventually shows the website which it's redirecting to, this usually tells you who's processing the transaction and you can email them for transaction laundering.
Hi Nathan.
Ok wow thanks a lot good advice ! I fear going to the bank again to be honest I got away with one last time I reckon they will just make out I will keep doing it would be a last resort I will try these tips most are still pending the ones cleared go to london.gb mydts and byte news I did win £1800 and they paid out fast 1st time but that always seem to be the case lots of scatters big wins at the start the thing is I have a £450 cashback pending will probs end up more so thinking should wait ?
I have recently got a big refund for chargebacks from my bank I relapsed on Kinghills Casino and lost £7500 last night I gave several transactions byte news, smpayPF*SkinsOnly and smpayPF*MagicInc I noticed when some went through they went to sumup which is like a personal payment reader the problem is im scared to go back to chargebacks at bank after them raising well over 60 of them ive messed up big time feeling down n tired as hardly slept last night and now in work anyone had any experience or tips of this one I read a few contacted Kinghills and got a 50% deposit refund I reckon the games are rigged as got a bonus round on madame destiny megaways for £18 and got £270 back then a £21 bonus round on bigger bass bonaza got £350 was like no way !
Jeezo mate - that is a sore one. The problem here is that this should never be used as a freeroll and stuff like this moves into those realms. I understand the addiction more than most so I can sympathise with your situation.
Yes, the casinos are dicing with the legal system. Yes, they shouldn't be accepting any payments this way. However, I would be surprised if the bank allow this again. The chargeback scheme is voluntary and if they knock it back this time I think even the Ombudsman would agree. Get yourself Gamban on your devices immediately and then you cannot access any of these sites.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
