Försening av uttag i paripesa (sida 2)

Ja

Vilken uttagsmetod valde du??? Jag överför vet, är du från Spanien?

Överföringar fungerar inte för dem. Du bör använda perfekta pengar. Airtm (används av mig eftersom jag tar emot via bizum på några minuter...) eller någon annan. jesusmendezcano@gmail.com

Aaaa ja det borde säga mig att överföringar inte är möjliga och inte att det väntar så jag kan inte göra något

Hi did you finally manage to withdraw like the player before you ? Was it helpful what he advised you ? I noticed that according to his complaint his case was solved, so there is hope that you will be able to solve it too. Please let me know.

Nåväl, okej, ingenting, de har inte gett mig uttaget än och de svarar mig inte ens, jag vet inte vad jag ska göra nu...

Använd Telegram för att prata med dem, har du provat det?

I know it's hard, but you'll have to be patient for a while, because our team will try to help you since you still haven't received anything. I am very sorry that this situation has arisen and I would prefer it not to be so. Fingers crossed and if you have any news, please don't hesitate to let us know. 

Jag har inte provat något på Telegram och ingenting, sedan den 23:e och 7:e, som har gått 15 dagar och de inte har svarat mig, anser jag att det är omöjligt..

I noticed that Kristina wrote to you in her complaint and needed some questions answered. Would it be possible to do so so that she can move forward with the case ? Just click here and fill in the information. 

Anyway, I want to firmly believe that everything will be sorted out, but I don't want to give unnecessary false hopes. Take care.

Jag har redan svarat Cristina, tack för att se om det går att lösa...

You're welcome, we're happy if we can help players even if it doesn't always work out. I hope your case will move forward and we will have more information. Please let us know if there are any.

Hej, jag har fortfarande inte mitt uttag, du svarar mig inte, låt oss se om du kan hjälpa mig snälla.

Hmm, according to what I see, the complaint is waiting for your reply. Have you provided Kristine with what was needed? However, you don't have to worry if you have already replied to the questions, Kristina will definitely get in touch with you and try to solve your situation. Additionally, you need to be a little more patient. Would that be possible ?

Vad händer, jaro, ja, lite mer tålamod såklart, vad ska vi göra om jag inte har något annat val? Du ska berätta för mig och jag kommer att informera dig, men det ser dåligt ut förutom att det inte var en förmögenhet heller.

I'll ask again because I didn't get an answer. Did you provide Kristine with what she asked for in her complaint or email ? I am just asking so that it is not unnecessarily prolonged if you accidentally forgot to write back to her. 

Unfortunately, we have to wait. I would be happy if everything would be solved as soon as possible, but as we can see it is not so clear. Let's see where our team gets to. I wish everything will be resolved fairly. 🤞☘️

Hur är det jaro, ja jag skickade allt du frågade mig via mail till kristine och låt oss hoppas att det löser sig snart tack jaro får se om det går framåt

Perfect, so now we'll have to wait and see how it all goes. 

Anyway, if you happen to get a reply from the casino don't hesitate to let us know, because it would certainly be useful to know why your withdrawal is still delayed. Take care.

Vad händer, för tillfället har jag inget svar, jag öppnar det i chatten och det enda som talar om för mig att ditt problem bearbetas, det svaret har jag fått sedan jag började med detta för ett automatiskt svar och via mail eftersom de aldrig har svarat mig via mail. mer e-post jag skickade till dig

Well, you should probably read these instructions first.

"

How long will it all take?

The time elapsed between submitting a complaint and the complaint being closed varies greatly. The complaints processed most quickly are those that can be resolved without getting the casino involved or those that are rejected because the casino has not done anything wrong. Other complaints, however, can be very time-consuming.

Here are some rough estimates and time-related information about complaints:

You will get your first response from our complaint team within 48 hours, but we do our best to respond within 12 to 24 hours.

Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.

As the successful resolution of a complaint often takes a lot of communication between all three parties, the total time can add up. The average time it takes to close successfully-resolved complaints is roughly 21 days from the date they were submitted, but again, this varies a lot from one complaint to another.

"

The Team has five days to respond, you see? Kindly wait for now:

https://casino.guru/paripesa-casino-player-s-winnings-haven-t-been-received

Next time, I would try to avoid casinos with a low safety index. 🤷‍♂️ Especially with this warning:

Very high value of withheld winnings in player complaints in relation to the casino's size

I'm sorry. Let's hope the complaint will work.🙏