Hello, I saw this morning that they canceled my withdrawals for document verification, I sent an email with everything they asked me, I'm very curious, considering that I deposited with only one card and the withdrawal is on the same card, what could to find me an excuse, because it's quite a large amount, I suppose they'll find something wrong with me, we'll see how correct they are in the end!Now we see how long the verification takes, how long did it take for you?
hello, I'm scared of these posts in which I read only negative things, I also have an amount to withdraw, I made two withdrawals and after 3 days they were canceled for kyc. I sent what they asked me and now I'm waiting for their answer related to kyc and checking the game, it's just that I collected the amount from several games and I suppose I'll be waiting a long time. We'll see in the next 2 weeks!
The situation with ybets casino its quite complicated. Verification was not a big problem and was quite simple and took 3 days, i think.
In my situation i have to be sending emails because they simply dont answer. And worst of all, they obviously dont comunicate between them. Every time i receive an email i have to clarify the situation because they end up talking about something that was already spoken.. they always "run" of the problems. They will do that you will see. Be ready for it. They will probably say your bank rejected the withdrawal. Thats what they told me and other players from what i saw... but thats not true, i spoke with my bank and no attempt was made.
in my case, I trust that it will be fine, I saw that they themselves answered your post, I understand that it still hasn't been resolved either?
Ybets? Here in the forum they didnt said a word on my complaint post..nothing.. only casino guru is answering me...im still waiting for an answer, via email, for an solution for my withdraw
Their strategy is simple. First they made us wait for the withdrawal. Then keep delaying with KYC and game providers checking for "integrity" and "fair" environment. But somehow your winning is back to your account and u can also use it. Now lots of players lost their patience and start playing, sadly most of them lost. If u have patience they will out of reasons and cant do nothing but paid out your winning with some bullshit arguments like technical issues,... Etc.
Where you wrote your opinion about the casino, they answered exactly what you said, that you tried to withdraw to another card and that's where the problems came from.
I have a lot of patience and I'm willing to wait as long as it takes, it's my luck and I don't give up. I won't meet with such luck again. In my heart I hope it will be resolved 🙏🏼
I'm curious to see what other excuses they'll use next with me. The ones that were valid and that i understood were KYC, validate game session and problems with withdrawals sistem. This can happen with any casino (but be smart and dont let them play with you with this).
I wont give up like i said. Im a very patience person. I have the right to withdrawal my money.
Ah, yes. There. I did just one deposit on ybets casino. With a pre paid card (linked to my card) . Because my card was not working, i dont know why. Since its not possible to withdraw to a pre paid card they told me that i was allowed to do a withdrawl request to my card. I tried this and it was when they said my bank rejected the transaction. That is not true like i explained before. I contacted my bank and they told me no transation was tried.
Updated: after ~ 36 hours, they actually paid out my winning (crypto withdrawal). I guess i'm lucky. good luck btw to all of u guys !!
Hi, did you solve something?
I'm happy for you! May I ask if you had a large withdrawal? Or a small amount? Either way, congratulations!
Hello.. nothing until now. I will have to send another email to them (ybets).. five days without an answer... also waiting for casino's guru help. The person in charge of my case is on vacay.. and you?
They asked me for kyc verification, and that they sent the game for analysis, since then it's been quiet, I'm waiting for their answer..I am curious how long this check takes
Keep sending them emails. My KYC took 3/4 days if i do remember.
just around 450 usdt. i guess that not much of the money so they wouldnt invest their time for my case
I also sent them an email and talked on the chat, they told me repeatedly that it takes up to 10 working days, so I'm waiting. What else did you do?
Im still waiting for them to give a solution.. my skrill account is not working.. and i still dont understand how they expect me to believe that they have tried a transaction to my bank, only with my card number.. my bank didnt receive any attempt
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
