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Winsmania Casino – generell diskussion (sida 4)

3 månader sedan av GODENKOR
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1 månad sedan

It looks like you’re actually siding with the casino, CasinoGuru?


Surely you can see the pattern here? Have a look on trustpilot they have fake reviews and so many band ones, especially with GB players..


Surely as your job running this website you can see exactly what’s going on here, unless you are involved with them? Which I don’t think you are ??


They are a 1000% a scam, I can’t tell straight away now after doing my research. They have even replaced already the merchant account that was blocked.


They are rude, even if you are nice to them, you still get blocked and suspended.


Explain why on Trustpilot (please check) person after person saying they verify the account and the casino keep saying they’re processing the withdrawal and then suddenly the users accounts blocked. It’s a regular thing with them. It’s so obvious!!


1 månad sedan

We are, actually, not siding with any casino, as you are trying to say here. We are mostly on players side, whenever we have a good proof that a casino is not being fair. Of course, it always goes also the other way around, whenever we believe, after seeing the proof of that, that a player is trying to "harm", in some way, the casino, we will turn to its side. We believe in fair play, and that is what we are trying to achieve here, in Casino Guru, really.

We always try to "examine" every user review, which comes to our hand, and not to let slipped any fake ones. I do not know, how the other sites work, to tell you the truth, I can just speak from our point of view.

I really am sorry for the complications you're experiencing at this casino, an am sure our team will do whatever it's in their hands to help you out. There is no need to do any accusations, though. We are here to help players, for free, and willing to do as much as possible to achieve the best solution.

1 månad sedan

lek inte bara där ensam......

Automatiskt översatt:
vanya.tkach
1 månad sedan

Sorry, was this comment meant for someone specific, perhaps? Try to use the "reply" button next time, so the person can be notified.

1 månad sedan

I have been waiting a few days now for my withdrawal of 250 pound online chat don't reply to me anymore I also have 3 thousand in account which I can't withdraw untill the 250 as been processed what can I do. The site is winsmania. Casino guru can you help me.

Ändrad av författare 1 månad sedan
ianparni
1 månad sedan

May I ask how many days are you waiting, exactly, please? We actually give casinos 14 full days to proceed the payment, especially if it's the first one. Is your account fully verified at this casino? Will wait for your reply.

Romi
1 månad sedan

Oh ok it is my first withdrawal and only done the 26th i didnt knoe it could take up to 14 days or is that just how long you guve before getting in touch. when I read reviews I became worried I spoke on live chat Friday they said by end of day then they would not respond to me then did today and said same thing but still nothing. Yes I am fully verified

1 månad sedan

As I previously mentioned, this site is fake and they will never pay anyone.

1 månad sedan

han har rätt att de inte betalar

Automatiskt översatt:
1 månad sedan

Oh ok it is my first withdrawal and only done the 26th i didnt knoe it could take up to 14 days or is that just how long you guve before getting in touch. when I read reviews I became worried I spoke on live chat Friday they said by end of day then they would not respond to me then did today and said same thing but still nothing. Yes I am fully verified

1 månad sedan

Yes it's as you say, we give casinos 14 days to sort out the withdrawal process and if that doesn't happen then we contact the casino once our team has all the relevant information from you.

So you'll have to be a bit patient, as there are holidays and so on. I strongly believe that you will get your money as soon as possible. 

Of course, if not, be sure to let us know, we'll be here. 🙂

1 månad sedan

As I previously mentioned, this site is fake and they will never pay anyone.

1 månad sedan

Hi, I see that your complaint is still open and Petronela is waiting for an answer. Are you still interested or not at all ? 

Ändrad av författare 1 månad sedan
Jaro
1 månad sedan

Ok thank you

ianparni
1 månad sedan

You’ve been scammed mate, they are as fake as they come.

Jaro
1 månad sedan

I’ll just have to accept the lost from these criminals.

scottyc
1 månad sedan

Our team is actually waiting for you to update your complaint, so, please do so as soon as possible, otherwise there will be no possibility to get it solved.

6 dagar sedan

God kväll, jag vill ha din hjälp, jag vill att du hjälper mig med casinot, jag kan inte hitta ett sätt att göra en insättning, den första insättningen gavs till mig och välkomstbonusen, jag förlorade den och jag brände bonusen och jag nådde ett mycket bra belopp på 5840 euro och idag klockan 04:30 när jag loggade in på mitt konto är mitt saldo 0 pengarna har tagits från mitt konto jag ringde kundtjänstrepresentanten och hon berättade ingenting om det enda hon säger till mig är att skriva till imail S upport@winsmania.com vi har ett stort problem när vi kommer till en bra hur mycket de inte ger oss pengarna vi har förlorat tusentals euro jag väntar på svar bara du kan hjälpa oss tack så mycket

Automatiskt översatt:
rina123
6 dagar sedan

Sorry about the issue you are having at this casino. Have you gotten any answers from the support team regarding all this, perhaps? Did you request a withdrawal, and only after that did your money disappear from your account? Am I right?

Will wait for your reply here.

6 dagar sedan

Mina pengar försvann från mitt konto kundtjänst är inte alls artig de förklarar ingenting de säger bara skicka meddelanden så återkommer vi till dig jag har skickat 2 meddelanden inget svar jag är mycket besviken

Automatiskt översatt:
rina123
6 dagar sedan

Please don’t fall for this scam casino


I warned people not to play here


You won’t get a penny out of them

6 dagar sedan

han har rätt att det är ett kasino.........

Automatiskt översatt:
scottyc
6 dagar sedan

Tack så mycket, jag visste inte att de var bedragare

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