Verde Casino – generell diskussion (sida 13)

Jag vet att du vill hjälpa till!

Jag har väntat i flera dagar nu.

Mina pengar är slut, inställd på NOLL!!

Jag anklagas för spelberoende, det är förtal!

Jag förväntar mig att Verde Casino betalar ut mina pengar.

Jag kommer inte in på kasinot igen

Det enda jag vill ha är alla pengar jag vann och ett uttag av avgifterna.

Verde Casino har mina bankuppgifter och vinsterna

Jag förväntar mig pengarna omgående och inte om några veckor

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You know, I think the best course of action for the next 3 or four days is to calm down and follow the complaint progress. I understand your anger, but the harsh reality is that we cannot resolve the situation directly here on this forum; however, we can actively listen to your concerns if it helps.

Since it seems the casino is not going to step back without a mediation, I believe it is not very healthy to stick with such expectations. Do you know what I mean, please? Try to be patient a bit.

I win today Almost 16k,total balance was 17200€ deposited 1500€

Acc was verified

Have every screenshot

My acc is blocked without a reason and my withdravals canceled they sent me email that my withdravals canceled now i have no accses to the verde casino site

Jag blev också blockerad efter att ha vunnit 😞

Pengarna sattes till noll, jag blev anklagad för spelberoende och sedan blockerades jag utan förvarning

Hello, that's something I wouldn't want to find myself in. But I would definitely like to know why the casino took this step. Sometimes there is a possibility that they would investigate a player's gameplay, but I don't know why they would take winnings out of a player's account. 

Anyway, as far as the email is concerned, the only thing it says is that your withdrawal has been cancelled? Did you play with any bonus or did you upload money using real money?

If there is no word with the casino and nothing can be resolved, then there is a possibility to file a complaint with us and our team will try to help you.

So feel free to write and let us know if you decide to go through this process. 

Hello,i played and deposited real money using my Mastercard,i didnt played any bonuses ,my money was real,i received email that my withdrawals are canceled,and my acc was blocked ,my acc was created 2023 12 ,and was verified ,i think they saw that i win 15700+€ and they dont want that so they blocked me and canceled everything,have taken all screenshots with me emails etc..

o need some help i think

Oh, so the casino didn't say much. It's definitely good that you have some screenshots and since you also submitted the complaint, we'll have to wait and see what the team finds out. I've seen similar cases before or it was mostly as I described and the user was basically blocked until the casino made an investigation. But it would always be good if they would explain the reason for blocking.

So as much as I hate to say it, we'll have to wait what happens next.

I wish you fair resolution. ☘️🤞

Thank you ,i think they dont want me to withdraw my money and winings so they just blocked me out, i was really happy to win here in verde so i took screenshots of my balance &winings, i am playing in many casinos but first time iam in this situation right now...

Let's see, let's try to think a little positive and maybe the casino will explain why they resorted to this step. 

I hope it will turn out well in the end and it will just be a misunderstanding.

I hope so too,they writed answer in my complaint in casino guru site that they want proof that i was playing jn germany that moment i sent him everything i have now via email but still no answer from them...

Jag blev också blockerad utan förvarning och mina pengar nollställdes

Det värsta är att jag framställs som en spelberoende och Verde Casino har inget behov av att ångra det eller be om ursäkt!

Bara för att du vill ha pengarna du har tjänat är du spelberoende😞

Hello, I believe the time will reveal more, so for the time being, try not to stress out much. Waiting is a pain, but for now, we have to give the complaint some time. We will of course try to stay in touch on the forum; don't worry. 🤞🤞

Thank you,wish you happy new year!!😇 trying not to stress out ,waiting...but via email from verde casino is silence...

Thank you too!

Have a wonderful New Year without avoidable complications! I hope this issue is the last one! 🍀✨🙌

Perhaps the casino is working on a reasonable response for the complaint. We shall see. Hold on!

Jag väntar fortfarande på mina undanhållna pengar

Jag är nu den dumma spelaren som enligt Verde Casino också är spelberoende 😡

Du måste acceptera dessa förolämpningar också?!

Jag vann också pengar med den senaste bonusen

denna var naturligtvis också inställd på NULL

Jag är fortfarande blockerad.

@Radka

Verde Casino väljer det bästa för sig själv.

Faktum är att jag blev blockerad utan förvarning, pengarna jag hade vunnit sattes till noll, och pengarna jag vann igen hölls också inne, så att jag inte ens hade chansen att få denna bonus.

det här är metoder!!!

Stämpla spelare som spelmissbrukare, blockera spelare. Och sedan agera som om spelarna inte förstår någonting, inte följer några regler, men våra pengar är tagna.

Att stämpla mig som spelberoende är förtal

Jag vill fortfarande ha pengarna jag vann.

Detta accepteras helt enkelt!!!

Tack så mycket

Och NEJ!

Jag är varken spelberoende eller känslomässig

Jag vill fortfarande ha mina pengar

@Verde Casino

Hello one more time,casino opened my acc now iam avaible to login into it i requested withdrawals of my balance first time all withdrawals where rejected, second time they stays in line but casino splited my withdrawals into 41 piece🫠 as example i requested 1 withdrawal amount 4000€ they splited into pieces of 50€- 450€

Jag kan fortfarande inte förstå det

mina pengar är fortfarande borta, mitt konto är spärrat!!!

verde Casino skulle bara aktivera mitt konto om jag drar tillbaka mitt klagomål här. Då blir jag den dumma igen!!!

Jag vill ha alla mina pengar som var nollställda

även med de senaste bonusarna som jag hade satt in riktiga pengar för

det är otroligt

ingenting har hänt sedan den 17 december 2024

och verde Casino är bra av allt

Förolämpa spelare som är spelberoende 😡

Hi there,

I figured from your previous posts that you are strongly convinced the casino has made a bad call, and I have no intentions to oppose you. I just feel this is something the casino should be able to explain to the player, which I hope will happen during resolving the complaint.

I imagine it must be a horrible feeling of powerlessness; let the complaint help with that.

Hello.

I have to say it does not sound pretty convincing either. May I know whether the support provided some resonable explanation for dividing the payment into quite exceeding portions?