Rolling Slots Casino – generell diskussion (sida 2)

Spring bort från dessa företags kasinon, att ta emot det är en evighet, verifiering är ett offer, de gör allt för att inte betala dig.

Are you specifically referring to the Rolling Slots Casino? 🤔

Jag bad om ett uttag och de låter mig inte veta något längre...

Hi friend,

Please note that since you have cancelled your withdrawal request by your own in non-working hours of our Financial Department, they have been postponed.

As I can see, tomorrow your first withdraw will be processed.

Förhoppningsvis får vi se pengarna imorgon...och sedan ta reda på hur lång tid det kommer att ta att slutföra uttag...och jag kommer gärna att ge en positiv recension av sajten. Jag skulle inte ha någon anledning om allt är ok att skriva en sak för en annan .... om jag ser tillbakadraget snart kommer jag att lägga en positiv recension på andra bloggar ...

Negativ erfarenhet för den här sidan, jag kan inte ta ut pengarna, de kräver överdrivet mycket dokumentation, trots att de skickat det till dem fortsätter de att be dig om exakt samma saker, jag skrev till assistans men inget svar, bedragare!!

Du måste läsa recensionerna innan du sätter in detta kasino är fruktansvärt, fly från detta kasino och deras andra.

Dear Marco399890,

We apologize for any frustration you've experienced with our withdrawal process. We understand that the verification requirements and requests for documentation can sometimes seem excessive. However, please allow us to provide some context to clarify the situation.

As a regulated online casino, we are obligated to adhere to strict Anti-Money Laundering (AML) policies and procedures. These measures are in place to ensure the security and integrity of our platform and to prevent any potential fraudulent activities. The requested documentation, such as proof of address and other essential information, are standard industry practices mandated by regulatory authorities.

Upon reviewing your account, we found that there were certain standard documents that were not provided. We understand that this might have caused frustration, and for that, we sincerely apologize. To streamline the process and ensure clarity, our finance team sends different emails with added details and underlined information to highlight the areas that require your attention.

We take your feedback seriously, and we are committed to improving our communication and processes to provide a smoother experience for all our users. We encourage you to reply to the emails sent by our finance team with the requested documentation and information. Rest assured, once the verification process is complete, you will be able to withdraw your funds without any further hindrance.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We value your patronage and aim to address your concerns promptly.

Thank you for your understanding and cooperation.

Best regards,

Rolling Slots Support Team.

Dear Caniggia2021,

We appreciate your feedback and take every comment seriously to improve our services. However, we would like to address your concerns and provide accurate information about your experience with us.

Upon reviewing your account, we found that you have not placed any withdrawal requests on our site. It appears that there might be a misunderstanding or confusion with another casino, as you mentioned running away from "this Casino and their others." We want to clarify that we are a separate entity and not affiliated with the casino you mentioned, upon your closure request (Burning Bet).

It's essential to ensure that the feedback and reviews you encounter are related to the correct casino and reflect accurate experiences. We value transparency and strive to maintain a high level of customer satisfaction.

If you have any further questions or if there's anything we can assist you with regarding your account or any aspect of our services, please don't hesitate to reach out to our support team. We are here to help and ensure that your experience with us is positive and enjoyable.

Thank you for considering our response, and we look forward to the opportunity to serve you better.

Best regards,

Rolling Slots Support Team.

Kontot har äntligen verifierats framgångsrikt och väntar nu på att uttaget ska behandlas

Kasinokillarna är en bluff, mitt saldo nådde 1200, jag tog ut 500 så mycket som det tillåter, och det har gått dagar nu som de inte skickar någon post eller någon avisering om att en begäran om uttag har gjorts... och även samma sak händer med identifieringen... synd i början Det verkade som ett väldigt bra casino med ett bra gränssnitt, men i slutändan, nej...

Dear Achilla,

It's true that in order to withdraw funds, players are required to pass our verification process. We understand that you initiated a withdrawal, but we noticed that you didn't provide all the requested documents for verification. Our KYC department reached out to you to complete this process, but we have not received the necessary documents from your end.

Without the verification, we are unable to process your withdrawal. It's essential for us to ensure the safety and security of all our players' accounts and to prevent any potential fraudulent activities. We appreciate your cooperation in completing the KYC process as soon as possible, so we can guarantee quick and easy withdrawals and provide a smooth gaming experience.

If you have any further concerns or questions, please feel free to reach out to our support team, who will be happy to assist you.

Thank you for your understanding and patience.

Best regards,

Rolling Slots Support Team.

Jag laddade upp dokumenten två gånger och jag fick inget e-postmeddelande som bekräftar att dokumenten håller på att behandlas...och efter några dagar får jag ett mejl som säger att det inte finns tillräckligt med dokument...det gör det inte fråga, jag ska försöka en tredje gång så får vi se. .

Hi, I'm sorry to hear that you're having problems, but as I can see, the casino is trying to help and has outlined where the problem is. So when you upload the documents, could you let us know how it went and if you managed to pass the verification successfully ? 

Achilla, har du löst det?

Bomber, betalade de dig?

Hello, do you also have a problem when you ask players if they solved their cases ? If so what is it about ? Can you say a little more ? 

Hello,

Do you need any assistance from us?

Hej killar, snälla spela inte.

Gå till andra casinoleverantörer.

Jag har väldigt dålig erfarenhet av rollingslots, mitt konto spärrades för att jag ville betala ut 2200 euro.

Detta är en bluff, dessa leverantörer är riktiga bedragare.

Låt inte dina pengar gå till spillo om du betalar pengar på rullande slots, det är synd på dina pengar

Dear galatalimuri,

We understand your frustration regarding your recent experience. We would like to address your concerns and shed light on the situation.

After a thorough review of the case, it was revealed that, your account failed the verification process. Therefore, the account was disabled in accordance with our AML procedures.

We sincerely apologize for any inconvenience this situation may have caused.

Thank you for understanding.