Hej människor, god morgon! Jag kan säga väldigt glad att de gjorde mitt första pengaruttag. Jag är väldigt glad. Jag hoppas att nästa vecka släpper de nästa belopp eftersom veckogränsen innebär att jag måste ta ut i 3-skift men jag är väldigt nöjd. Jag kontaktade Curaçao egaming direkt och mirakulöst nog släppte de mina pengar haha tack alla för er tid
Lol gratz bro, has nothign to do with you contacting Curacao lol. I told you they will pay. Its just their bussines model that they budget the payouts. Still, download that exodus wallet or buy an offlien one for crypto. Wish you quit and never played again but hard to do, I understand lol. Gratz! 🤗
Its not missunderstood Jaro, you guys just following a correct political line to keep the site going. I get that! But sometimes the replys seem too biased. Anyways, its how the world goes!
Jag försäkrar dig att om jag spelar kommer det att vara slentrianmässigt och inte mer än 50 dollar för skojs skull. Det här var att slösa bort mycket tur på ett svep haha
yea, mrbet slots can hit with 25$ depo lol they sick 😀
Hej människor, god morgon! Jag kan säga väldigt glad att de gjorde mitt första pengaruttag. Jag är väldigt glad. Jag hoppas att nästa vecka släpper de nästa belopp eftersom veckogränsen innebär att jag måste ta ut i 3-skift men jag är väldigt nöjd. Jag kontaktade Curaçao egaming direkt och mirakulöst nog släppte de mina pengar haha tack alla för er tid
Well, that's perfect. Finally something has moved forward and you could be pleased, hopefully it will be easier from now on and the money will go faster. ☘️🎉
Its not missunderstood Jaro, you guys just following a correct political line to keep the site going. I get that! But sometimes the replys seem too biased. Anyways, its how the world goes!
I would say that we are here mainly for the players. For them we do reviews, complaints and many other things without any demand for reward. So if we want to stick to a line and say that the casinos have a priority for us, it's not true. But we can't blindly trust everyone who comes here with problems. A lot of these players were the ones who made a mistake in the end. 🙂
what mistake, Jaro? Guy just wants his money out lol 😀Some casinos have way too high of an artificial score, for example, Magic Red. Its a disaster lol.
Hi there.
I imagine you are not willing to trust anyone who works for Casino Guru, but I still want to add a few points to this topic because we take transparency extremely seriously. Sometimes, far too much, I'd say. 😀
You obviously have your opinions, while me and Jaro know how Casino Guru works. That's natural, and probably the reason why we got so well used to such conversations.
How about I tell you this:
Players are the ones who feed us. Not the casinos. If we disappoint the players trust by showing wrong data or supporting unfair casinos, it will return to us like a boomerang. On the other hand, it doesn't mean we'll always blindly decide in favour of the player whenever they submit a complaint against a casino, or whether an untruthfull user review is submitted against the casino.
You won't find any "artificial ratings" here, because we are not paid for "promoting casinos," as is so common these days. We have set such tight boundaries that pretty handful of casinos are not willing to cooperate with us due to our strict policies and transparent approach. Daily, we have to explain there is no way to buy "top positions" for specific countries. Believe me or not.
Life is a constant change, and even the best and most fair casino in the world may disappoint a player. Here we come with a free complaint feature. Each time we find out the casino does not treat the player fairly, the Safety Index gets involved. that's the main difference between all the general complaints or concerns presented on the forum and proven facts. Only carefully investigated matters affect "casino ratings", not just because we would not even know how to randomly recalculate ratings solely based on forum posts, but also because we would not be able to get the casino's point of view on the accusation. Fair means giving both sides the chance to speak up, I'd say. In this regard, Jaro most likely wanted to say, that many players make mistakes by not adhering to the casino rules, yet they are still convinced we should fight to get them their rightful winnings. Not every claim can be decided in the favour of the player. Thus, forum posts are not subject to change for the Safety Index value - they are recognized as a source of information mostly generated by players for players.
Perhaps some replies sound biased to you, but I'd say that Casino Guru Team members respond in the same way simply because we are familiar with all these facts. I know it's quite easy for me to say that, though.
Thanks for reading!
hey Radka: no point in replying to this but in my opinion, you have some casino ratings wrong; I give you an example, with my limited knowledge: you have MrBet on 100million revenues and Bc game prob 100million; now mrbet limits the payments to 5k and sometimes 130$ payout might take 3weeks, like mine did; while bc game pays instantly on crypto; does it seem fair for you to have same rating and not even a note from you guys about what many have reported for mrbet low payment schedule? Sorry, but it doesnt seem to me like a 100mill revenue casino, if it cant pay out. so things like this make us doubt you guys coz its simple: they cant both have top rating together!
And this was an example on the top of my head. I love mrbet and I think they have best slots in the bussines.
And also, you see me around here alot. FYI, I dont go to any other forum. Somehow when I saw your site, i kinda liked the extensive database. But this doesnt mean you guys shouldnt know your shortcomings.
I even removed my reviews of mrbet and rolling slots, another casino to talk for another time lol, coz didnt want to hurt them. Not to talk about Magic Red lol, which is as scam as it gets. Sadly, I see some of the Malta casinos being very bad and tight with the customers lol but thats another topic.
Much Love ❤
I always appreciate concrete situations, and now I understand what's on your mind much better.
In my opinion, if anyone presents a shortcoming, the explanation from our side is only natural. Honestly, most similar situations require a detailed explanation. Our website provides so much information, and because our approach to casino ratings is so complex, putting all the pieces together is demanding, sometimes even for us. 😀.
I'm not defending or posing; I care to explain. If there is something we can change, we need to define it, I'd say.
The thing is, withdrawal speed is not included in the Safety Index calculation. The value rather tells players how likely the casino is to pay out the winnings in general.
To cover things not included in the Safety Index, such as withdrawal speed, support qualities, or even approach toward palyer's disputes, there is a user rating value counted from approved user reviews and this forum. Add the compliant section to the list, and you have a full-screen picture of the casino.
Particularly low withdrawal limits compared to revenue are subject to the Safety Index.
(Mr Bet 👈)
I agree with you. I remember times when the Maltese license was considered one of the best; these times seem to have passed.
In any case, we all appreciate your constant involvement, and I know you have been with us for quite some time. Love to see you around.
Have a good one!
Jag ville meddela dig att MR.BET har krediterat 490 euro till mitt konto. Jag har nu begärt ett uttag. Låt oss se om det fungerar.
Jag vill berätta för alla att uttagen görs i tid nu. Det tog dem 3 veckor att släppa det första uttaget men efter det tog det 2 veckor för dem att släppa veckomax utan problem så jag är väldigt nöjd. Sista retreaten är nästa vecka och de mår bra.
Happy for you! Didnt wanna say it...I told you so! 🤣 Good luck with that surgery!
Idag fick jag mina pengar, jag kunde spela mina vinster upp till 950 euro. Det är slutet på fallet.
I have requested a 1240$ withdrawal and to avoid playing it or reverse withdrawal i activated the limit of playing , so they are obligated to send me the money. so far has been 48 hours since i requested the withdrawal. will see how long it takes from getting news from them.
Flash news! they have sent me the email with the link to Id verifications and surprise surprise!: their ID verification page has a bug so after 30 minutes on the chat they decided to escalate the issue.
So for now is up to them, more to follow soon.
Hej alla,
Kan någon snälla hjälpa mig med mitt problem? Jag satte in €96 på Mr.bet och satsade bonusen, 2K har varit tillgängligt för uttag sedan 25 juli och jag kan inte komma igenom verifieringen! Först laddade jag upp allt, men efter ca 4 dagar avvisades mitt betalkortsfoto eftersom det inte stod något namn på det. SÅ jag tog en till skärmdump av IB, laddade upp den och jag har väntat i nästan en vecka och ingenting har hänt!!! Förutom att jag fortsätter att gå till chatten och blir lurad, alltid mycket jobb, högre efterfrågan osv... de vädjar om tålamod, lovar att skynda på men de fortsätter bara att säga det 😐 Jag gör det' vet du inte vad de förväntar sig av mig, att jag ska spela bort 2K? Innan dess tog jag ut 1,9K utan problem!!! Jag vet inte hur länge de vill hålla på med det här 🤔 Jag laddade upp en skärmdump av transaktionen där jag gjorde insättningar på mr.bet och båda står på den (mitt namn och kortnummer). Kanske någon kan hjälpa... Tack
Liten uppdatering... 
Ahaaaa....någon på chatten säger att jag ska ladda upp falska dokument och nu har "kollega gjort det åt mig" 🤔 antingen vet inte högerhanden vad vänsterhanden gör eller så ljuger de ☝️😐🤔 och jag har sparat alla e-postmeddelanden och chattar som bevis.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
